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Otterburn Castle Country House Hotel

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Otterburn Castle Country House Hotel
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607 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Reviewed 1 week ago via mobile

We had an overnight stay yesterday, with a 3 course meal. It really was exceptional. Firstly, the location, setting and surroundings are amazing. It's beautiful. There was a covering of snow when we visited which made it even more magical. We had a drink in the bar when we checked in and met the new head chef, Jake. After a...

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Thank Gemma W
Reviewed 2 weeks ago via mobile

Well ! Words are hard to find to put it into perspective as to how great this venue was. My best friends got married here and we hand an amazing weekend. Great atmosphere! Great staff ! Extremely warm and inviting ! Would recommend to anyone !

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Thank Alan T
A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

An excellent country hotel. We just got home after a two night stay at the lovely castle hotel and felt it would be remiss of us not to write a review. The staff could not have been friendlier and more accommodating. It would be unfair to single anyone out but Jakes personalised menu to acknowledge our anniversary was exceptional. I...

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Thank A TripAdvisor Member
Newcastle upon Tyne, United Kingdom
Reviewed 14 December 2016

I would not recommend the Otterburn Castle, purely because of the lack of professionalism of customer service. We booked two rooms in January 2016 for a wedding to be held in Otterburn on New Years Eve 2016, 12 MONTHS in advance. The booking was confirmed, and we were relieved for this was to be a large wedding and guest accommodation...

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2Thank WhitleyTravellers
Reviewed 3 December 2016 via mobile

Me and my husband stayed here for 2 nights for my Birthday. Fabulous, loved it. Stayed in room 7 which was stunning, we ate there on both nights, food was excellent. Staff were very attentive and nothing was too much trouble, will definitely be returning in the future. Thanks for making my birthday extra special xx

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1Thank jodutch123
Newcastle upon Tyne, United Kingdom
Reviewed 28 November 2016 via mobile

The hotel itself is pleasant and in a good setting and the majority of the staff are lovely (especially the gentleman who works on reception and the waiters who work front of house) and the staff will go out of their way for you but unfortunately this approach was not welcomed by a senior member of staff who ruined the...

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6Thank Sophie R
OtterburnCastle, General Manager at Otterburn Castle Country House Hotel, responded to this review

Dear Sophie, I am saddened that you did not enjoy your stay with us as all of the Castle staff did enjoy having you both as guests. As a business we do expect all of our guests to pay their bill, in full, on departure. I would assume that this is the general nature of how all Hotels manage their...

Ireland
Reviewed 21 November 2016

Friendly and welcoming staff in an interesting location. Rooms well equipped and clean. Interesting area with good access to local amenities in the Northumberland National Park. Excellent food and pleasant walks in grounds of castle. A most pleasantly refreshing stay, with good bargains to be had at the local Otterburn Mill!

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Thank riversiderIreland
Sheffield, United Kingdom
Reviewed 18 November 2016

Stayed here for one night on a groupon deal. The room was lovely and bed very comfy, and overall very quiet. The disappointment was that the hotel has lost its "Castle" feeling. If you hadn't seen the exterior you wouldn't know you were in one. There is no pub and limited places to eat in Otterburn and so felt we...

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1Thank Dave B
Reviewed 17 November 2016 via mobile

Recently stayed at the Otterburn Castle Hotel we had a great time the food the staff were they friendly we could not ask for more room was lovely the hotel is also dog friendly which we appreciate a couple of a lot of outside space where you can walk and has a fantastic late to walk now thank you to...

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1Thank Lynda P
Bedford, United Kingdom
Reviewed 7 November 2016 via mobile

We had two nights here and enjoyed every minute at this family run hotel. The team and management were fun , friendly , and really enthusiastic about their hotel. Nothing was too much trouble. Our spacious room was delightful : it was lovely , cosy and full of character; the bed was exceedingly comfortable and the added benefit of a...

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Thank Chasingdreamscape

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service

Additional Information about Otterburn Castle Country House Hotel

Address: Brierley Gardens, Otterburn NE19 1NS, England (Formerly The Otterburn Tower)
Region: United Kingdom > England > Northumberland > Otterburn
Price Range: ₹ 5,468 - ₹ 7,991 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Otterburn Castle Country House Hotel 4*
Number of rooms: 18
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Also Known As:
The Otterburn Tower Hotel Otterburn
The Otterburn Hotel
The Hotel Otterburn
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Questions & Answers

Here's what travellers have asked, with answers from Otterburn Castle Country House Hotel staff and other travellers.
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Questions? Get answers from Otterburn Castle Country House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 1 but I was told most of the rooms are lovely”
 of 5 bubbles hodgynewcastle, 1 Oct 2016 | Read review
“maybe try the hotel’s bistro to eat.?”
 of 5 bubbles J1036LSbarbaraw, 2 Sep 2016 | Read review
“don't bother”
 of 5 bubbles moizhb, 16 Aug 2016 | Read review
“Find out if the same chef working at the castle when we stayed in July.”
 of 5 bubbles sharonbY1943FV, 25 Jul 2016 | Read review
“If you can't manage stairs ask for a ground floor room”
 of 5 bubbles talullah-la-belle, 15 Jun 2016 | Read review
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