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All reviewscocktail barlimoncello restaurantsuperior double roomlovely hotelrestaurant stafflong staylovely placeshigh standardlarge bathfillet steakparking discfree car parkstayed here for one nightvisited berwickweekend breakcentre of towncentral location
How to start?
Arrived early evening had to pay to park or park in public car park a few hundred yards away down hill.
On checking in told booking did not include breakfast but always book b&b when going away.
Obviously cold this time of...More
Thank john c
Response from KA_Management, other at Kings Arms HotelResponded 2 weeks ago
Dear guest, thank you for taking time to leave us a review.
As you stated in the review, the car park at the front of the Hotel belongs to the Council and we cannot control the restrictions however, there is a long stay car park...More
Didn't stay in hotel, i was there for a a wedding reception for about thirty people. A huge thank you to all the staff who made my son and his new wife the service was excellent and food the was fabulous. It was there first...More
Response from KA_Management, other at Kings Arms HotelResponded 4 weeks ago
Thank you so much for your kind review,
It was indeed our events managers first wedding and we are so pleased to hear she done so well.
We will pass on your praise to the restaurant team also.
congratulations to all of you!
The hotel is nice ,we stayed midweek it was£75 per night, I looked on booking.com it said breakfast was included,when we arrived at the hotel reception said breakfast was extra,when I mentioned it was on the booking.com web site with breakfast she said we could...More
Response from KA_Management, Management team at Kings Arms HotelResponded 10 January 2018
Thank you for leaving a review.
We are sorry for the confusion over your breakfast. We were indeed running a promotion on booking.com for free breakfast however, our receptionist must have missed this on your booking and for this we can only apologise. We are...More
The hotel has been nicely refurbished and the restaurant / bar at the back was very attractive. The menu was adventurous and the serving staff attentive. Sadly, both myself and a friend found the food disappointing. Strange to have Italian food cooked by I think...More
Response from KA_Management, management team at Kings Arms HotelResponded 10 January 2018
Thank you for taking the time to leave a review,
We are glad you found our establishment to be aesthetically pleasing, we have not long since undergone renovations.
We are also pleased to hear you enjoyed our menu selection and found our staff were up...More
We stayed at the Kings Arms for a quick getaway ahead of he stresses of Christmas. A friendly receptionist checked us in, our room was very spacious and well appointed, although it had been refurbished there were a few cosmetic issues here and there. The...More
Response from KA_Management, Management team at Kings Arms HotelResponded 27 November 2017
Hello thank you for leaving a review.
we are really pleased to hear you enjoyed your stay, and thank you for being so understanding when an unexpected issue arose.
We are really happy to hear that our staff tired their hardest to help and eventually...More