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Ibis Rugby East

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#1 of 2 Hotels in Crick
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1 room 2 adults 0 children
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Ibis Rugby East
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349 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Dawlish, United Kingdom
Reviewed 2 March 2016

We are a family of 3 with an 8 year old son and we stayed at ibis rugby east Friday and Saturday night. Room was clean and food was really good especially breakfast. The one thing that would make us stay again are the staff who were fantastic and very friendly

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tonster15
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for the great review of our hotel! I will pass your feedback to my team, I'm sure they will be happy to hear it and will encourage them to continue their good customer service. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jakub Makuchowski Assistant General Manager

UK
Reviewed 29 February 2016

A basic budget hotel, but brilliant service, unexpected great food. The staff were efficient, friendly and welcoming. In particular Monika was very helpful and gave us great service. The location is in the middle of an industrial estate, but it was so reasonable and handy for a visit to relatives near Crick. We had a lovely Ceasar salad two nights...

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Helpful?
Thank Qixu
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jakub Makuchowski Assistant General Manager

Llanelli, United Kingdom
Reviewed 21 February 2016

Booked a room for only £33 for the two of us, so didn't expect much for that price. Read a few reviews which weren't too glowing about the place. What we actually found was pleasant staff, a clean, comfortable room, and a good nights sleep. The only downside was that we decided to have the breakfast rather than eat elsewhere,...

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Helpful?
Thank kazzamia
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jakub Makuchowski Assistant General Manager

Daventry, United Kingdom
Reviewed 20 February 2016 via mobile

This is the third time that I have stayed here - the first time was good and we had some great food. The second time, we had to move rooms twice because the shower flooded in the first room and the second room had a very distinct smell of disinfectant. The third time, we ordered food and had to return...

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Helpful?
Thank hayleyhumphries95
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Templecombe, United Kingdom
Reviewed 3 February 2016

Reception not good - took a while to find our details. Might of helped if the young man spoke better English! He came over as quite rude. Told us a room number gave us our key card and walked away -to which my husband asked which floor, but we were ignored.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bowler50
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I have spoken with my team, and they would like me to pass their apology as they did not mean to come across as rude. We hope to welcome you back to our hotel very soon! Sincerely, Jakub Makuchowski Assistant General Manager

Darlington, England, United Kingdom
Reviewed 3 February 2016

Was a bit worried about checking in after reading the last three reviews but despite the warnings went and had a meal in the restaurant. Check in was hassle free and I was given a room on the first floor, which was very clean and tidy, non of the furniture or décor was tired and apart from what I can...

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Helpful?
Thank 0ccb100
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jakub Makuchowski Assistant General Manager

Cardiff, United Kingdom
Reviewed 27 January 2016

Ibis can be a mixed bag - but has a minimum standard, which clearly is only observed overseas. I wish I'd taken note of other reviews before staying here. The entry way is dark, and bleak. Underlit, the feeling of comfort is not given. Something which doesn't change once inside. Check in was quite simple, all be it, the receptionist...

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2Thank Morser221
Reviewed 25 January 2016

overall a nice comfortable place to stay, beds very comfortable, no road noise where my room was shower also very good ,only bad point was the food, all to fancy could not get fish and chips, or omelette and chips, no roast either, then had to wait a long time for food to come, restaurant very bad ,in need of...

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Helpful?
Thank robert f
Jakub M, Guest Relations Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. In last 2 weeks I work really hard with the whole restaurant team to make sure all our guests receive better and quicker service in our restaurant. Please contact me directly if you decide to stay with us again and I will personally make sure your stay is...

Reviewed 21 January 2016 via mobile

Pretty basic but the bed was comfortable and the shower pretty decent. A bit of road noise from the local highways but nothing too horrific. What was horrific was the dining experience. My colleagues main course arrived, whilst I was served my two sides of broccoli and garlic bread before having to remind the waitress I actually wouldn't mind a...

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Helpful?
Thank Michael S
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I have spoken with our Restaurant team and had implemented new procedures which should help us serve better our guests in the future. If you decide to stay with us again in the future please contact me directly on h3588-am@accor.com, and I will personally make sure your stay...

London, England, United Kingdom
Reviewed 19 January 2016 via mobile

Small budget hotel packed with niceness. Friendly staff, decent bar and excellent breakfast. R Rooms are comfortable and clean. What more can one ask for whilst on business travel. I will stay here again.

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Helpful?
Thank sarb d
Jakub M, Manager at Ibis Rugby East, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jakub Makuchowski Assistant General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ibis Hotel & Restaurant Rugby East is just off the M1 motorway, with good access to the M6 and the region’s major road network, the Ibis Rugby East offers free parking and en suite rooms at great-value rates. Just a few hundred meters from junction 18 of the M1, the Ibis Rugby East has a convenient location, whether you are visiting Rugby on business or exploring the area as a tourist. The hotel’s excellent access to the M40, the M69, the M42, the A14, the A5 and A45 means that all that the region has to offer is within easy reach. All of the en suite rooms have tea/coffee making facilities and wireless internet access available throughout the Hotel FREE off charge. ... more   less 

Additional Information about Ibis Rugby East

Address: Parklands, Crick NN6 7EX, England
Region: United Kingdom > England > Northamptonshire > Crick
Price Range: ₹ 2,675 - ₹ 6,186 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Rugby East 2*
Number of rooms: 111
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Also Known As:
Ibis Rugby East Hotel Crick
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Rugby East staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've stayed in a few different rooms they are all much the same.”
 of 5 bubbles Lisa-Takacs, 28 Jan 2017 | Read review
“All rooms vary with noise from the surrounding roads ”
 of 5 bubbles H8242XWcarolinef, 15 Dec 2016 | Read review
“Our second floor was very quiet”
 of 5 bubbles 877iriss, 28 Nov 2016 | Read review
“dont stay at the front stayed in alot nicer and cheaper”
 of 5 bubbles jetset4joe, 25 Oct 2016 | Read review
“Higher floors will be quieter.”
 of 5 bubbles 944clairey, 22 Aug 2016 | Read review
5 of 5