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The St. James Hotel Grimsby

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390 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Fareham, United Kingdom
Reviewed 4 weeks ago via mobile

This is a good value hotel, very well situated in the town centre, opposite the Minster, AND with free car parking. Some aspects of decor showing need for refurbishment, but clean & comfy with all the amenities expected.

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Helpful?
1Thank DFruen
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Many thanks for taking the time to post your feedback, it is very much appreciated. I'm delighted you felt the St James offered great value and look forward to welcoming you back very soon. Warm regards, Craig Healey General Manager

Manchester, United Kingdom
Reviewed 5 weeks ago

Stayed just one night whilst on business. The hotel was value for money with a good breakfast. The staff were really attentive and chatty, from the moment I checked in through to breakfast. The hotel is dated in appearance but the staff more than make up for it.

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Helpful?
Thank heskey2016
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, What a fantastic review, thank you, it really is much appreciated! On behalf of all the team, we look forward to welcoming you back very soon. Warm regards, Craig Healey General Manager

Leigh, Lancashire
Reviewed 5 weeks ago

Good Clean and tidy Hotel Good stocked complementary tray coffee drinking chocolate biscuits etc Staff polite good location .Hair dryer extra towels supplied what more could you ask for .Good night in there little pub called Pepys bar.

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Helpful?
Thank Shar0n47
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your review, I am very grateful! I'm delighted you enjoyed your evening with us and look forward to welcoming you back very soon. Warm regards, Craig Healey General Manager

Ipswich, United Kingdom
Reviewed 5 weeks ago

Another weekend here at the St. James. As always friendly staff, speedy check in and out. The hotel is undergoing refurbishment and the new rooms are really nice and fresh looking. We will return again.

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Helpful?
1Thank NannyToft
Manchester
Reviewed 8 February 2017

Awful place...where do I start...... 1. Kids smashed the hotel windows during dinner (a common problem apparently as I was told by staff) 2. Dreadful meal.....Cajun chicken strips straight from McDonalds, Chicken Tikka swimming in water and tasteless 3. Remote control broken in room so no channel changing and intermittent sound

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Helpful?
Thank tornado123
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, I am sincerely sorry that these events/issues happened. Retraining has been implemented with the kitchen team who were on duty and the chef has also been instructed to review his produce and methods of cooking and preparation with the dishes and where necessary make changes. The safety and security of our guests and the hotel is at the...

Peterhead, United Kingdom
Reviewed 29 January 2017 via mobile

Hotel staff great helpful people , food breakfast was great and meals were good great burgers the room was ok could do with modernisation but ok basic to stay again yes definitely central near train station and buses

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Helpful?
Thank Valerie H
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your review, I'm very grateful to you for doing so. I'm very pleased that you found us so friendly and that you were happy with everything and look forward to welcoming you back to the St James very soon. Warm regards, Craig Healey General Manager

Manchester
Reviewed 22 January 2017

Great staff always willing to help, rooms are basic but clean. The biggest problem is the restaurant if you eat in, be prepared to wait and wait and wait for food that is just about acceptable and you be told the list of what is not on the menu.

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Helpful?
Thank silver90
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thanks for taking the time to post your feedback. I can assure you that all reviews/feedback are monitored, both positive and negative and if and where necessary action is taken to address any issues that are noted. I am pleased to note that you did have some positive comments but obviously disappointed to read about the restaurant issues....

Norwich
Reviewed 22 January 2017 via mobile

This hotel probably was premium in 1977, today its looking very sad indeed. My room stank of stale tobacco, the decor was dated, the room clean, the staff friendly. But overall, not a happy experience. Cheaper than the new wetherspoons hotel and holiday Inn, but not necessarily best value.

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Helpful?
Thank sleepyheadNorwich
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thanks for your feedback which I am grateful for. Unlike the other hotels that have been able to implement a brand new product within the town the St James has not been able to do this, what it has done though is provide a good standard of service from a warm, friendly and experienced team for over 40...

Reviewed 22 January 2017 via mobile

The room was dreadful, couldn't move around in the room without banging into the wall, bathroom was tiny, toilet to close to the wall, couldn't breath in the room, was vile what a waste of 55 pound. Shambles

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Helpful?
1Thank arron t
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, I am so disappointed to read your review, if you would like to discuss the issues in more detail please contact me at the hotel by telephoning 01472 359771 or emailing res.grimsby@corushotels.com Regards, Craig Healey General Manager

Reviewed 16 January 2017 via mobile

We went in for a meal and some drinks and it was a very nice evening, the guy that dealt with us was lovely (Mark), nothing was too much trouble. The food was good value for money and the drinks selection was good too... Thank you Mark for beong a top server and for a lovely night, we will be...

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Helpful?
Thank Jessica T
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Many thanks for taking the time to post your review, I really am very grateful. I'm delighted to note that you felt you had received great service on your visit to the St James, your review is very positive and your comments are great, I'm particularly pleased that the service you received from Mark was worthy of noting,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
For four decades The St. James Hotel has been in the heart of Grimsby's town centre providing accommodation, food & drink for visitors. With friendly and efficient staff who are always on hand to help. ... more   less 

Additional Information about The St. James Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Region: United Kingdom > England > Lincolnshire > Grimsby
Price Range: ₹ 2,759 - ₹ 5,356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The St. James Hotel Grimsby 3*
Number of rooms: 125
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Also Known As:
The St James Hotel
St James Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The St. James Hotel Grimsby staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check you room window, if its raining, lots of guttering problems.”
 of 5 bubbles silver90, 22 Jan 2017 | Read review
“Breakfast buffet well stocked eat as much as you like”
 of 5 bubbles 738eddiem, 12 Jan 2017 | Read review
“We had rooms 202 and 203 on the second floor and had a great of the church”
 of 5 bubbles philandkim2017, 3 Jan 2017 | Read review
“Don't!!! Just don't stay here - ever!!!”
 of 5 bubbles GSquared2013, 4 Dec 2016 | Read review
“We like room 205 overlooking green and church”
 of 5 bubbles philsmith4, 22 Nov 2016 | Read review
5 of 5