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Whitehall Hotel

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284 Reviews from our TripAdvisor Community

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There are newer reviews for Whitehall Hotel
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Showing 284: English reviews
Clitheroe
Reviewed 30 January 2017 via mobile

We've recently booked our wedding at The Whitehall Hotel and we couldn't be happier. Neil is outstanding and can't do enough for you - he's always willing to answer questions and bends over backwards to accommodate your requests. This is the only venue we visited which offered us a drink on arrival (a small gesture but it really did make...

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Thank broadwayrachael
Manchester, United Kingdom
Reviewed 24 January 2017 via mobile

I had a Groupon afternoon tea for two bought for me on Groupon as a birthday present. Picking a rare child free weekend we chose a Saturday to take it. The staff were a little slow but very polite and friendly, chatty and knowledgeable about recent refurbishments and function availability. I felt as if I were seated in a corridor...

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Thank Sue P
Darwen, United Kingdom
Reviewed 23 January 2017

Yesterday we had a surprise 80th birthday afternoon tea party in the Rose Room. The room looked beautiful everything was set up ready for us and when the afternoon tea came out it was just amazing. The waiter we had looked after us all so well we couldn't have asked for more. Anita, Gill and Neil were great from start...

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Thank Anne-Marie V
Whitehall1, Front Office Manager at Whitehall Hotel, responded to this review

Thank you for your lovely feedback, we really enjoyed the suprise party too

Doncaster, United Kingdom
Reviewed 21 January 2017

Was in the area after working many years in Blackburn and moved over to the darkside- Yorkshire, so decided to try the Whitehall. It was like stepping back in time slightly with regards to the layout and sitting rooms etc. That said the room I stayed in was tastefully modernised with a nice Sony TV -none of those tinny ones!...

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Thank Shimmy192
Manchester, United Kingdom
Reviewed 17 January 2017

Happy to take your money but deliver below standard service Can not take any type of feedback Does not go above or beyond-even with a wedding booking Refuses refunds when there are no terms and conditons to support the hotel keeping the money Rude staff Would not trust to hold my wedding day.... I would go into more detail howver...

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1Thank lisa D
Reviewed 15 January 2017 via mobile

Went to the Whitehall Hotel on Boxing Day 2016 for a private function with around 60 guests. We were greeted by the lovely receptionist, Gill, on our arrival who was really accommodating and had no problem helping fulfil our requests/answering any questions we had about the venue and arrangements for the evening. The buffet consisted of lasagne, pie, salads and...

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Thank Rachel B
Reviewed 30 December 2016 via mobile

After having a christmas party here ...took my family on Christmas day and wasnt disappointed great service good food ...will definetly be back ..........wine not over expensive which is always a plus Very friendly atmosphere

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Thank Dave M
Portsmouth, United Kingdom
Reviewed 30 December 2016

Normally, the hotels we visit on our trips around Europe are pretty mediocre, but from the moment we introduced our selves at the reception desk, we were made to feel at home. Rooms were great, I even had a four poster bed and a jacusi bath all to myself. There was a Christmas party with over 90 people on the...

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Thank B32-Tenacious_B
Darwen, England, United Kingdom
Reviewed 25 December 2016

Went for a Christmas eve meal and it was delicious! All three courses were beautifully presented and the beef course was so tender it just melted! Fantastic service and also a lovely setting. A great choice to spend our Christmas eve here!

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Thank Veronica C
Whitehall1, Manager at Whitehall Hotel, responded to this review

We are so happy you enjoyed your Christmas Eve Meal and was so pleased with food and service, we will pass this on to all the staff involved. We hope to welcome you back in the 2017, have a lovely new year.

Reviewed 21 December 2016 via mobile

Just back from a delightful afternoon tea at the whitehall hotel. I was a little early for our booked slot, so was offered a comfortable seat in the bar area where I could sit and and I asked for coffee, which was lovely, freshly brewed. We were shown to a small area outside the dining room which was bright and...

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Thank Anne M
Whitehall1, Manager at Whitehall Hotel, responded to this review

Thank you so much Anne for your lovely comments about Afternoon Tea, we are very please both you and your daughter had a nice afternoon, I will pass this on to Chef and staff involved, we hope to welcome you back in 2017, have a fantastic new year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Whitehall Hotel

Address: Ross Street | Park Road, Blackburn, BB3, Darwen BB3 2JU, England
Region: United Kingdom > England > Lancashire > Darwen
Price Range: ₹ 4,759 - ₹ 7,627 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitehall Hotel 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Whitehall Hotel Darwen
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Questions & Answers

Here's what travellers have asked, with answers from Whitehall Hotel staff and other travellers.
2 questions
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I have been looking at your hotel as a potential venue, however my concern seen by my partner to a recent reviews about poor service where of no great concerns given peoples differing opinions.

However my one major area of concern is with your apparent substandard food hygiene rating as identified on ratings.food.gov.uk/business/en-GB/212113/Whitehall-Hotel-Darwen by the local council

The site rates your establishment as a 2 – Improvement necessary at the date of inspection on the 03 August 2016

Area inspected by food safety officer Standards found

Hygienic food handling - Hygienic handling of food including preparation, cooking, re-heating, cooling and storage - Generally satisfactory

Cleanliness and condition of facilities and building - Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene - Improvement necessary

Management of food safety - System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. -Generally satisfactory

What can you do as a potential visitor to alleviate my concerns of not becoming ill due to your poor food preparation standards especially around the

Cleanliness and condition of facilities and building which was reported as “Improvement necessary”?

Can you advise of why such a highly rated venue would achieve such a low score?

Can you confirm what improvements you have made?

Can you ensure your food preparation is of a standard rather than of a dodgy back street café or take-away?

2 months ago
darwen

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Questions? Get answers from Whitehall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the new rooms past the bar.”
 of 5 bubbles Tony3110, 27 Mar 2017 | Read review
“we looked at a few places in the area and this was by far the best.”
 of 5 bubbles 258liams, 7 Mar 2017 | Read review
“ask for four poster bed”
 of 5 bubbles debrafowler, 15 Nov 2016 | Read review
“The standard family room was fine. No need to upgrade to a more expensive room.”
 of 5 bubbles frankiebm, 23 Aug 2016 | Read review
“rooms 31 and 32 have jacuzzi baths and I think they are bridal suites”
 of 5 bubbles petert525, 12 Jan 2016 | Read review
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