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Traveller (8)
Room & Suite (5)
Dining (1)
Overview
662 Preston Road, Clayton-le-Woods PR6 7EH England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
2 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (115)
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115 results
Traveller rating
46
28
19
13
9
Traveller type
Time of year
LanguageEnglish
46
28
19
13
9
Show reviews that mention
All reviewstribute nighttribute actsbar breakfast areafriendly welcoming staffexcellent value for moneylarge car parkfunction roomdaughters weddingtoastevening mealthe ritzhome cookeda great nights sleepfull english breakfasttea coffeewould stay againpete
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1 - 5 of 115 reviews
Reviewed 20 June 2018

Stayed for one night in June this year. Found everything very clean though dated as other travellers have suggested. I believe rooms are undergoing a refurbishment programme so I'm sure the decor and facilities wll be gradually updated. The room I stayed in was perfectly...More

1  Thank holidaynovice09
Reviewed 24 May 2018

This hotel is very good value for money. A little tired, the shower didn't work properly and the bed was very rocky/squashy. They need to update their beds with memory foam mattresses for a great nights sleep, but the breakfast was great, and we arrived...More

Thank Katherine2
Response from Clare S, Manager at Brook House HotelResponded 15 June 2018

Hi Katherine2 Thank you for your review we pride ourselves on customer service and being value for money. Sorry to hear that the bed was rocky we will have to look into this. Unfortunately the road can be very busy at time it is the...More

Reviewed 3 May 2018 via mobile

Been a home away from home, they made me more than welcome and the room was to a good standard, the food was good quality for a good price,and they was more than helpfully with anything I needed, no complaints to be had. I would...More

Thank John M
Response from Clare S, Manager at Brook House HotelResponded 12 May 2018

Hi John M Thank you for your excellent review. Customer focus is something we take pride in. You are right we endeavour to provide a competitive quality experience for our guests. Thanks again for your comments.

Reviewed 3 May 2018 via mobile

The rooms are great value very clean and the service from the staf are brilliant As for the food I really enjoyed the food quick service and one of the best places I have eaten in a long while wood highly recommend

Thank huskytony
Response from Clare S, Manager at Brook House HotelResponded 13 May 2018

Hi Tony Thank you for your kind words. I will pass on your review to the staff team. Thanks again.

Reviewed 3 May 2018 via mobile

Went above and beyond the call of duty to help me out when I was ill as I didnt know the area, great prices and the staff was more than wellcoming and helpfull with any quires we had... not a single complaint to be had

Thank Kyle R
Response from Clare S, Manager at Brook House HotelResponded 12 May 2018

Hi Kyle We are always happy to help our guests whenever we can. We are glad it worked for you. I will share your review with our team thanks for your review.

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Banquet Room
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
19
Price range
US$ 58 - US$ 97 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Lancashire > Clayton-le-Woods
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
19
Price range
US$ 58 - US$ 97 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Lancashire > Clayton-le-Woods
Photos
Traveller (8)
Room & Suite (5)
Dining (1)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all attractions
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Questions & Answers
Ask a question
Ruthren
10 August 2016|
AnswerShow all 4 answers
Response from Clare S | Property representative |
Hi Yes all our bedrooms are ensuite.
0
Votes
Lionel B
6 November 2015|
Answer
Response from herefroggyfroggy | Reviewed this property |
We did but was only a cleaner available! I think the hotels answer speaks volumes they at no point deny that their rooms were in that state! It is a shame that a good event wasn't backed up by basic and clean room
-2
Votes
Room Tips
"Ask for a room at the back to avoid road noise."
Read review
"Ask about a good room for Wifi reception"
Read review
"If your looking for wheelchair friendly hotel don't book this one."
Read review
"All rooms are clean and tidy. Beds very comfortable"
Read review
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