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Traveller (8)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent42%
  • Very good24%
  • Average16%
  • Poor11%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
2 Star Hotel
All hotel details
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Reviews (115)
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Traveller rating
46
28
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13
9
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LanguageEnglish
46
28
19
13
9
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All reviewstribute nighttribute actsbar breakfast areafriendly welcoming staffexcellent value for moneylarge car parkfunction roomdaughters weddingtoastthe ritzhome cookedevening meala great nights sleepcant waitfull english breakfasttea coffeewould stay again
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1 - 5 of 115 reviews
Reviewed yesterday

Stayed for one night in June this year. Found everything very clean though dated as other travellers have suggested. I believe rooms are undergoing a refurbishment programme so I'm sure the decor and facilities wll be gradually updated. The room I stayed in was perfectly...More

Thank holidaynovice09
Reviewed 4 weeks ago

This hotel is very good value for money. A little tired, the shower didn't work properly and the bed was very rocky/squashy. They need to update their beds with memory foam mattresses for a great nights sleep, but the breakfast was great, and we arrived...More

Thank Katherine2
Response from Clare S, Manager at Brook House HotelResponded 6 days ago

Hi Katherine2 Thank you for your review we pride ourselves on customer service and being value for money. Sorry to hear that the bed was rocky we will have to look into this. Unfortunately the road can be very busy at time it is the...More

Reviewed 3 May 2018 via mobile

Been a home away from home, they made me more than welcome and the room was to a good standard, the food was good quality for a good price,and they was more than helpfully with anything I needed, no complaints to be had. I would...More

Thank John M
Response from Clare S, Manager at Brook House HotelResponded 12 May 2018

Hi John M Thank you for your excellent review. Customer focus is something we take pride in. You are right we endeavour to provide a competitive quality experience for our guests. Thanks again for your comments.

Reviewed 3 May 2018 via mobile

The rooms are great value very clean and the service from the staf are brilliant As for the food I really enjoyed the food quick service and one of the best places I have eaten in a long while wood highly recommend

Thank huskytony
Response from Clare S, Manager at Brook House HotelResponded 13 May 2018

Hi Tony Thank you for your kind words. I will pass on your review to the staff team. Thanks again.

Reviewed 3 May 2018 via mobile

Went above and beyond the call of duty to help me out when I was ill as I didnt know the area, great prices and the staff was more than wellcoming and helpfull with any quires we had... not a single complaint to be had

Thank Kyle R
Response from Clare S, Manager at Brook House HotelResponded 12 May 2018

Hi Kyle We are always happy to help our guests whenever we can. We are glad it worked for you. I will share your review with our team thanks for your review.

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Most Booked Properties in Clayton-le-Woods
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Room Service
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 64 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 64 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (8)
Room & Suite (5)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ruthren
10 August 2016|
AnswerShow all 4 answers
Response from Clare S | Property representative |
Hi Yes all our bedrooms are ensuite.
0
Votes
Lionel B
6 November 2015|
Answer
Response from herefroggyfroggy | Reviewed this property |
We did but was only a cleaner available! I think the hotels answer speaks volumes they at no point deny that their rooms were in that state! It is a shame that a good event wasn't backed up by basic and clean room
-2
Votes
Room Tips
"Ask for a room at the back to avoid road noise."
Read review
"Ask about a good room for Wifi reception"
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"If your looking for wheelchair friendly hotel don't book this one."
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"All rooms are clean and tidy. Beds very comfortable"
Read review
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