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Mercure Blackburn Dunkenhalgh Hotel & Spa

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Mercure Blackburn Dunkenhalgh Hotel & Spa
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1,342 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Blackburn Dunkenhalgh Hotel & Spa
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Showing 1,328: English reviews
Reviewed 16 August 2015 via mobile

myself and my family stayed in a family room with a pull out sofa bed and a double bed. Unfortunately the sofa bed was so uncomfortable to sleep on because of metal bars running through the middle of it and only had a wafer thin mattress and the base had dropped. I complained to the hotel and was told there...

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Helpful?
2Thank bigads123
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Bigads123, Sorry to see we did not provide a comfortable nights sleep for one of your guests upon your recent stay. In normal circumstances we would have moved rooms or got a replacement bed from elsewhere, our business levels that evening did not allow us to do so. I would be happy to ensure an experience more likely to...

Glasgow, United Kingdom
Reviewed 14 August 2015 via mobile

I stayed here one night in August, the rooms are very spacious with good facilities, clean and nicely done, but the rooms are so far away from the main hotel, they should run a taxi service (joking) the shower wasn't great, bit of a trickle. I had dinner in the restaurant and the starter was fine although pricey the fish...

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Helpful?
Thank jimbo367
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Jimbo367, Thank you for your positive comments and sorry to see there were some issues with your shower and Fish & Chips. We shall discuss and make the necessary improvements immediately. The rooms in the Executive Wing are a bit of a walk at about 120 metres from reception and there is the need to go outside to access,...

Bolton
Reviewed 13 August 2015 via mobile

Weekend away.....romantic break Too expensive .....not peaceful Too busy with weddings to be quiet retreat. Not for us again didn't like mooching about with wedding guests and families when we are on a romantic break from the hustle and bustle of the week

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Helpful?
1Thank laineyw999
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Iaineyw999, Sorry to see your plan quiet getaway was spoiled, at this time of the year we are very busy with Weddings and the turnaround from day to day is quite hectic. Most areas of the hotel are in use and whilst it is busy, there is structure and organisation to proceedings. If you wish to visit again please...

Reviewed 13 August 2015

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Gary M
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Blackpool, United Kingdom
Reviewed 12 August 2015

Clean, tidy hotel on the outskirts of Blackburn and Accrington, handy for tourists visiting the area and business people visiting clients up and down the North West region. Ideal for weddings and set in a rural area, 2 mins from the motorway network. Great buffet breakfasts with a selection of cereals, hot and cold food and very efficient waiting staff....

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Helpful?
Thank Barry O
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear BarryO, Great to have you back again and thank you for the feedback, I will share with the team and we hope to see you again soon. Kind Regards Ivan Lynch General Manager

Burton upon Trent
Reviewed 11 August 2015

Checking in online was possibly the best thing I do when I come here. Your room key is ready in an envelope and you can be unpacking in a very short while. Accommodation is clean, comfortable and quiet. It is a large place so there is plenty of scope for a walk if you are far away from the bar...

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Helpful?
Thank RossB1966
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear RossB1966, We really appreciate your positive feedback and I will share with the team as soon as possible. I hope we can continue to look after you for a long time to come. Kind Regards Ivan Lynch General Manager

UK
Reviewed 10 August 2015

Room very tatty .. Needs new carpet which is stained and updating everywhere . Even the openers to windows rusting .. Bathroom tatty and the shower head abysmal as it was small and plastic and looked like it had come from a pound shop.. Shower very hard to regulate and either scalding or cold.. Stain on sheets. Spa female changing...

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Helpful?
1Thank Kat868
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Kat 868, Please feel free to contact me at the hotel to discuss the points raised, we are currently in discussions to refurbish a considerable amount of bedrooms and public areas and I really hope to start the progrmme very soon. Kind Regards, Ivan Lynch, General Manager.

Gedding, United Kingdom
Reviewed 10 August 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Richard V
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Blackburn, United Kingdom
Reviewed 5 August 2015

Ive stayed at this hotel a twice now, once for a wedding and once with my partner for a romantic get away i enjoyed both times and its a lovley place to stay staff are extremley helpful, rooms are clean and spacious, ive stayed in one room with classy more victorian furniture and then a room that was with a...

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Helpful?
Thank jennifer j
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear jennifer j, We are delighted you have enjoyed both your visits , please come back again soon Kind Regards Ivan Lynch General Manager

Leigh, United Kingdom
Reviewed 4 August 2015 via mobile

This is the second time I have stayed at the hotel and once again have no complaints. The buffet breakfast is great and sets you up for the day, especially when you are feeling a little delicate from the previous evening! We were provided with a travel cot for our baby and all 3 of us slept well. Staying again...

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Helpful?
Thank Raybondo
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Raybondo, Delighted to see you enjoyed your stay and really looking forward to hosting your special day. I guess just a few last minute details to organise for both of you now, good luck with married life, see you all soon. Kind Regards Ivan Lynch General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Mercure Dunkenhalgh Hotel & Spa is situated in 17 acres of parkland. Combining a traditional setting with modern technology, our hotel offers both an enjoyable weekend getaway, or facilities for business meetings & conferences. Also featuring a luxury spa, with 8 beauty suites, & Cameo Restaurant & Bar, a relaxed dining experience. ... more   less 

Additional Information about Mercure Blackburn Dunkenhalgh Hotel & Spa

Address: Blackburn Road, Clayton-le-Moors BB5 5JP, England
Region: United Kingdom > England > Lancashire > Clayton-le-Moors
Price Range: ₹ 5,910 - ₹ 8,780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Blackburn Dunkenhalgh Hotel & Spa 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors
Mercure Blackburn Dunkenhalgh Hotel And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Blackburn Dunkenhalgh Hotel & Spa staff and other travellers.
4 questions
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Greater Manchester, United Kingdom
over a year ago
LANCASHIRE, UK

See all questions (4)

Questions? Get answers from Mercure Blackburn Dunkenhalgh Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quiet rooms are at the back of the hotel 201 has a disabled bathroom with plenty of room to get about.”
 of 5 bubbles Gwyneth33, 5 Jan 2017 | Read review
“Adk for room in executive wing”
 of 5 bubbles simply-health, 1 Jan 2017 | Read review
“Some times you do not get what you pay for”
 of 5 bubbles danno1945, 31 Dec 2016 | Read review
“There are family rooms available and we prefer to stay in the main hotel rather than the annexe”
 of 5 bubbles john186326, 28 Dec 2016 | Read review
“You can end up a long way from Reception and the restaurant so you may want to request a room closer”
 of 5 bubbles 578guyr, 24 Dec 2016 | Read review
5 of 5
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