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Mercure Blackburn Dunkenhalgh Hotel & Spa

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Traveller (403)
Room & Suite (74)
Dining (31)
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Overview
  • Excellent34%
  • Very good31%
  • Average19%
  • Poor9%
  • Terrible7%
Travellers talk about
“steam room”(35 reviews)
“the main hotel”(23 reviews)
“thermal suite”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Blackburn Dunkenhalgh Hotel & Spa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Blackburn Dunkenhalgh Hotel & Spa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,601)
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491
313
156
125
Show reviews that mention
All reviewssteam roomthe main hotelthermal suiteprivilege roomleisure facilitiescourtyard roomevening mealfollowing morningmy partnerwedding venuebar pricesenjoyable staytwo night stayfood was lovelycouldn't faultlast weekendgood nights sleep
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11 - 15 of 1,580 reviews
Reviewed 4 weeks ago via mobile

I stayed overnight at the Mercure Blackburn Dunkenhalgh Hotel and Spa and on approaching it’s a magnificent building however it’s let down by the upkeep and furniture, the hotel is dated, the bed was the most uncomfortable I have ever stayed in barely any depth...More

Thank Stephen G
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 3 weeks ago

Dear Stephen G, We are disappointed you had issues with your recent stay and will certainly look to improve our reactive maintenance plans.It's good to see the cleanliness met your expectations, the Hotel is very much loved but does need some attention. We are looking...More

Reviewed 4 weeks ago via mobile

Hi all at the Dunkenhalgh we got home yesterday from a fabulous weekend with you. We’ve stayed here for the last 5 yrs and love everything about the hotel the staff are lovely especially Carmel and Mark the bar manager they are so pleasant and...More

Thank SylviaBlakeborough
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 4 weeks ago

Dear Sylvia, Anne and Tess, You are most welcome, we look forward to having you all back next year, February I think, we really do appreciate your kind words and I will certainly mention to Carmel and Mark. Kind Regards, Ivan Lynch, General Manager.

Reviewed 4 weeks ago

We have stayed here several times and like the location and ambience. The food in the restaurant was very good and the breakfast buffet used good quality ingredients. The bar serves cask beer intermittently and all the staff we encountered were pleasant and friendly, and...More

Thank Jeff1903
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 4 weeks ago

Dear Jeff1903, Thank you for taking time to post your review, we did indeed have challenges with a group of guests and should we have been made aware of their expectations we would definitely have provided a private dining area for them. There was an...More

Reviewed 14 April 2018 via mobile

Stayed at the Dunkenhalgh Hotel on a Sunday. Surprised to find a wedding party at the hotel. Check in was efficient and friendly. Accommodated in the Pendle Wing in a Classic room. Room had good facilities although a bit tired looking. The restaurant had a...More

Thank WestrowS15
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 4 weeks ago

Dear WestrowS15, Thank you for taking time to review your stay and we do hope you return in the near future. It is good to see the team looked after you well and you had a quiet night as expected. The Spa and Leisure Club...More

Reviewed 12 April 2018

It's an old building and that can't be helped. It creaks, sticks and is sticky, is carpeted in the bedroom, etc. Maybe I've just become used to good value, ultra clean, modern hotels. Won't even mention motorway noise, scalding shower, internet drop-out, no newspaper, etc....More

4  Thank DJWUK
Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 4 weeks ago

Dear DJWUK, Our sincerest apologies your stay did not meet your expectations, we will certainly look into the points raised and address where possible. Kind Regards, Ivan Lynch, General Manager.

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 82 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 82 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (403)
Room & Suite (74)
Dining (31)
Pool & Beach (5)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Paul E
11 December 2017|
AnswerShow all 8 answers
Response from Jim P | Reviewed this property |
Sorry one night stay. Weekend
0
Votes
jakepeng
20 October 2017|
AnswerShow all 11 answers
Response from | Reviewed this property |
Yes.
0
Votes
Room Tips
"Do not stay in Room 30."
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"Rooms in the Executive Suite are a long way from the main hotel facilities but are quiet & offer a good..."
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"choose another hotel"
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"Don't use court rooms."
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