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AVOID at all costs. Stayed for one night at the end of May - car was parked right outside the hotel between 11.45pm and 10am the next morning. Was told to enter reg no in the machine at the front desk which I did. Mid...More
My daughter had email confirmation of a booking for Saturday night. Arriving at 11.35 pm after driving from Cornwall, the family with 8 month old baby and dog were told that sorry, all rooms had been let and they had made an error and reserved...More
WE stayed there on the evening of 23rd July 2017. We were in Room 087. This room was a disgrace. The bathroom in particular. The sink was blocked,the bath seemed to be leaking water onto the floor, and the toilet was visibly dirty below the...More
We stayed at this hotel as a couple on Saturday 24 June 2017. We were en route home from Scotland so it was a last minute decision to stop here after a long journey from Fort William in difficult weather. We had the last available...More
Response from RamadaDays | Property representative |
Hi Gill, guests at Welcome Break Days Inn/Ramada hotels are entitled to free parking. On arrival the receptionist should inform the guest of the procedure, however it is the guests responsibility to enter the correct vehicle... More
Hi Gill, guests at Welcome Break Days Inn/Ramada hotels are entitled to free parking. On arrival the receptionist should inform the guest of the procedure, however it is the guests responsibility to enter the correct vehicle registration details into the parking terminal at the time of check in, as directed by the member staff on reception. Unfortunately, if the registration was not entered correctly or not at all this will then result in a parking charge being issued.
Gill, if you have been wrongly issued with a parking charge or a member of staff did not go through the process please can you email me directly and I will investigate this matter: Jamie-leigh.rapp@welcomebreak. co.uk