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Holiday Inn Express Burnley

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Holiday Inn Express Burnley
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467 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Burnley
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Showing 458: English reviews
London, United Kingdom
Reviewed 21 July 2015 via mobile

I had a last minute stay due to family illness. The staff were as friendly as ever and able to help at any time of day or night in my brief trip. My top floor room was spotless and quiet and I had no problems getting a late breakfast even with a couple of large groups staying.

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Helpful?
Thank Paulydoesdisco
Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for the review. I am pleased we were able to help. I hope we will be able to welcome you back very soon

Eastleach, null, United Kingdom
Reviewed 12 July 2015 via mobile

Stay here when in business in Burnley, every month or so. Tried others in town, this is best. Great value. Rooms good size and well maintained. Food choice limited but plenty of places local, staff will give advice. Staff here are brilliant, friendly , nowt to much trouble They are the reason I always come back Thank uou

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Thank SteveandVince
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Steve C, Many thanks for your wonderful review, it's lovely to hear such fantastic comments. Please come and stay with us again soon. Kind regards, Heather

Glasgow, United Kingdom
Reviewed 6 July 2015

basic comfortable room, breakfast OK for the cost. Had to wait to get checked in as it was a Saturday evening & the staff seemed to be occupied serving in the bar. Have stayed here before several times because it's convenient for visiting family & always have a wait at reception, just never seems to be enough staff on for...

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Helpful?
Thank lturnbl
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Iturnbl, Many thanks for your review and I am pleased to hear that you enjoyed your stay overall. May I apologise that you had to wait to be checked in, like you said the bar can sometimes get very busy on an evening which is very hard to predict. With regards to the tea bags in the room, we...

Pentrefelin, United Kingdom
Reviewed 29 June 2015

We stayed in the holiday inn in Burnley last weekend and we can thoroughly recommend it as for a budget hotel it is extremely good value. The room and the general facilities were fantastic,while the choice of cooked breakfast was slightly limited the cereals and fruit selection made up for this and the room rate was only one pound more...

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1Thank bartulik49
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Bartulik49, Many thanks for your lovely review. Customer service is absolutely key to what we do here and we pride ourselves in doing a good job. It's fantastic to hear your positive comments and we hope to welcome you to the hotel again soon.

Croydon, United Kingdom
Reviewed 26 June 2015

We stayed here for a short visit to Burnley to see family. The hotel was in a good location, fairly central. The rooms were nice, clean & in good condition. Comfortable beds. We particularly enjoyed the bathroom where you could close the door to the whole bathroom area, or use the same door to just close the toilet section off...

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Helpful?
Thank angelfish2222
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Angelfish2222, Many thanks for your kind review, it's lovely to hear such positive comments. We hope to welcome you to the hotel again in the future.

Suffolk, United Kingdom
Reviewed 25 June 2015

The hotel is conveniently located just off Junction 10 of the M65 not far from centre of Burnley, there is a large car park - no charge. All the staff that we encountered -during our three days there - were friendly and efficient. The room, the bar and restaurant are pretty much the same as other HIXs that I have...

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Thank NowlookatmeBanburys
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Chris M, Many thanks for your review, it's always great to hear such positive comments. Please come and visit us again soon!

Edinburgh, Scotland, United Kingdom
Reviewed 24 June 2015

I visited this Express at the start of June, this was my second visit the last was about two years ago. It's situated just off the motorway and is about ten/fifteen minutes walk into town. There is a large car park which is free. At check-in I was greeted immediately and was checked in quickly with a room on the...

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Helpful?
Thank Chris M
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Chris M, Many thanks for your wonderful comments, it's great to hear. We hope you will come and stay with us again in the future.

Edinburgh, Scotland, United Kingdom
Reviewed 21 June 2015 via mobile

Really friendly staff - very accommodating for our family. Ideal for dog walks along the canal. Good convenient location - accommodation the standard you expect from holiday inn. All in all pretty good.

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Helpful?
Thank Clara B
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Clara B, Many thanks for your review, it's so nice to hear such lovely comments. We welcome dogs to the hotel and like you mentioned, the canal path is about a minutes walk from the hotel so perfect for the morning stroll. You just have to watch out for the inquisitive swans! We hope to see you again soon.

Liverpool, United Kingdom
Reviewed 14 June 2015

Worst hotel breakfast I've ever experienced. Disorganised chaos. No plates, no forks, no glasses..had to ask for each item. Only things for veggies to eat were toast, beans and scrambled egg. No tomatoes, no mushrooms, no veggie sausage, no hash browns, no fried egg, nothing. Tried to get an espresso from the coffee machine , message flashed up "no drink"....

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Helpful?
Thank dondon_10
IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear dondon_10, We appreciate that you took the time to review our hotel. I am sincerely sorry that the breakfast did not live up to your expectations. Please be assured that all your comments will be looked into. in connection, I have sent you a private message to obtain additional detail regarding your experience. All of our reviews are evaluated...

Reviewed 27 May 2015 via mobile

Booked two nights last minute on bank holiday weekend as nothing else was available. I'm quite glad really as this hotel is very clean with great staff. Good rooms, nice bar the only negatives are the sofa bed in the family room wasn't very comfy and breakfast time was very busy although there were warnings it would be busy at...

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Helpful?
Thank David A
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear David A, Many thanks for your comments and we are so pleased to hear that you had a lovely stay with us. Like you mentioned, breakfast can get quite busy in the morning, especially at a weekend, but the traffic light system is in place to let all our guests know - this way they can pick the most...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Burnley M65 J10 has 102 self contained modern bedrooms which all come equipped with direct dial phones, high speed internet access , 26' LCD TVs, Freeview, satellite TV, tea & coffee facilities, air conditioning and power showers. The Holiday Inn Express Burnley has 4 up to date dedicated meeting rooms equipped with high-speed Internet access, tea & coffee facilities, LCD screens with direct data connection, natural daylight and air conditioning. At the Holiday Inn Express Burnley a complimentary Continental breakfast is included for all guests, a limited evening menu is available. Burnley s countryside is a living mosaic of woods, farmland and waterways with over four hundred kilometers of cycleways, bridleways and footpaths leading from the South Pennine Moors to the Calder and Ribble Valleys in the shadow of Pendle Hill.Please note: this is a non smoking hotel. ... more   less 

Additional Information about Holiday Inn Express Burnley

Address: 55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Region: United Kingdom > England > Lancashire > Burnley
Price Range: ₹ 3,908 - ₹ 6,774 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Burnley 3*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Burnley Hotel Burnley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Burnley staff and other travellers.
5 questions
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Burnley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the lift”
 of 5 bubbles masterchef1948, 9 Mar 2017 | Read review
“Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy.”
 of 5 bubbles Indie05, 22 Feb 2017 | Read review
“Easy access to M65 and Burnley area.”
 of 5 bubbles lizziek66, 12 Feb 2017 | Read review
“Take your wooly sox and a hit water bottle if staying in the winter!”
 of 5 bubbles styrene45, 30 Dec 2016 | Read review
“If you stay ask for a car park side room”
 of 5 bubbles craigm66, 14 Dec 2016 | Read review
5 of 5