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Holiday Inn Express Burnley

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Traveller (44)
Room & Suite (17)
Dining (7)
Overview
  • Excellent33%
  • Very good40%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“sausage”(66 reviews)
“beans”(26 reviews)
“air con”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Burnley
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Burnley
Special Offer: Book Direct and Save
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (532)
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523 results
Traveller rating
175
201
99
28
20
Traveller type
Time of year
LanguageEnglish
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175
201
99
28
20
Show reviews that mention
All reviewssausagebeansair conthe sofa bedself servicelate checkfree wifibreakfast was includedbuffet styleconvenient locationyogurta large car parkovernight stoptea and coffeebusiness tripvisiting familystayed for one night
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1 - 5 of 523 reviews
Reviewed 2 weeks ago

Due to expecting to move house up here, I ended up staying for 11 nights. With my dog. The room was lovely and clean, as was the bathroom, with the usual amenities. Good breakfast, evening menu was good but a little pricey, but no less...More

Thank lizzy005
Response from Steve W, General Manager at Holiday Inn Express BurnleyResponded 2 weeks ago

Dear Lizzy, thank you for your kind words and I know the team really value such feedback, we are currently promoting and improving our dog friendly image with a small welcome pack to help those who arrive with dogs get more out of their stay...More

Hotel's Favourite
Reviewed 3 weeks ago

Booked last minute as a bed for the night near to where we had to be next morning. Spotless clean, well maintained bright foyer with excellent staff on very late check-in. Room was really lovely. Crisp white linen, sofa bed, open plan wardrobe, TV, tea,...More

Thank deewol
Response from SGSM_Burnley, Guest Relations Manager at Holiday Inn Express BurnleyResponded 3 weeks ago

Thank you for your lovely feedback we are extremely pleased to hear that you thought our hotel and staff was of a very high standard, we really do like hear that that our guests have had such a wonderful stay, we hope to see you...More

Reviewed 3 weeks ago via mobile

I visited this hotel for two days having booked a week earlier. When I arrived on Friday afternoon, the receptionist was polite and very efficient, handing me my room card promptly and directed me to my room. Although I was on my own, the room...More

Thank Andy H
Response from SGSM_Burnley, Manager at Holiday Inn Express BurnleyResponded 3 weeks ago

Good afternoon, Thank you for your kind words, we take great pride in our hotel and we are delighted you have such a great stay. We do hope to welcome you back. Many thanks, Chris

Reviewed 4 weeks ago

In fairness this is a quick-stop hotel for people passing through or business-people wanting a one-night stop. We did stay for a couple of weeks as we were visiting a sick relative and it was convenient, but if we were on a leisure trip we...More

Thank jerseybill2015
Response from SGSM_Burnley, Guest Relations Manager at Holiday Inn Express BurnleyResponded 4 weeks ago

Thank you for your feedback we appreciate all feedback we receive, We are sorry to hear the food was not up to your expectations, We are due to under go a refurbishment which will include a new evening meal menu, I'm also very sorry to...More

Reviewed 4 weeks ago

We normally stay in Premier Inns but chose Holiday Inn Express instead. We were shown to a room overlooking a busy road although I had requested a quiet room - the staff were able to change the room to one overlooking the car park which...More

Thank ljt543
Response from SGSM_Burnley, Guest Relations Manager at Holiday Inn Express BurnleyResponded 4 weeks ago

Good Afternoon, Thank you for your feedback, Glad to hear you had a pleasant stay and would stay again, We look forward to welcoming you again soon. Regards Donna

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 69 - US$ 108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 69 - US$ 108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (44)
Room & Suite (17)
Dining (7)
Questions & Answers
Ask a question
BrendaVic
5 March 2018|
AnswerShow all 4 answers
Response from SGSM_Burnley | Property representative |
Good Afternoon, I Can confirm that the rooms do have an hair dryer in them Regards Donna
0
Votes
Jillian R
3 November 2017|
AnswerShow all 5 answers
Response from Steve W | Property representative |
Ideally it would be helpful
0
Votes
Unity K
Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
11 January 2017|
AnswerShow all 3 answers
Response from GM_Burnley | Property representative |
Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
0
Votes
Room Tips
"Ask for a room overlooking the carpark. The other side faces the motorway and can be a bit noisy, but not..."
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"The side of the main entrance is quieter"
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"There is a lift to all floors"
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"Try for rooms facing car park as the M65 is to the rear"
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