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    Holiday Inn Express Burnley

    55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (43)
    Room & Suite (15)
    Dining (7)
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    Overview

    • Excellent31%
    • Very good38%
    • Average20%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “sausage” (63 reviews)
    “beans” (23 reviews)
    “air con” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Reviewed 5 days ago via mobile

    Typical of holidays inn express. Sparse rooms, ask for none motorway side if a light sleeper. Wifi is good, parking is easy & breakfast is always included. Most days were quiet & comfortable but my last day was nightmare with coach loads all trying to...More

    Helpful?
    Response from Tom G, Guest Relations Manager at Holiday Inn Express Burnley

    Dear Redrooster52, Thank you for taking the time to tell us about your experience at Holiday Inn Express Burnley M65, JCT.10. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to...More

    Reviewed 1 week ago

    Put Dates in for two nights on website and Price came up of around £70 so I gave my card details. £140 got taken from my account as I didn't see the little writing underneath saying per night. The booking for my stay is over...More

    Helpful?
    Reviewed 1 week ago

    Stayed here for 4 nights when visiting relatives in Burnley, and normally stay elsewhere. Check in process was straightforward, and staff very welcoming. Room was facing car park on top floor which we preferred and whilst was basic was adequate for our needs. Extra pillows...More

    Helpful?
    Response from Tom G, Guest Relations Manager at Holiday Inn Express Burnley

    Hello, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BURNLEY M65, JCT.10. I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More

    Reviewed 2 weeks ago via mobile

    Paid for my niece and her dad to stay here last year when they came up from Swansea to visit us for our wedding. They were great! Fair price, easy to deal with. My niece loved the breakfast in the morning and said everything was...More

    Helpful?
    Response from Tom G, Guest Relations Manager at Holiday Inn Express Burnley

    Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the...More

    Reviewed 4 weeks ago via mobile

    We stayed here for one night with family due to a family funeral. It was clean, basic but comfortable accommodation. The staff were all friendly and helpful. The breakfast was nice, plenty of choice and enough to get the day off to a good start....More

    Helpful?1  
    Response from Tom G, Guest Relations Manager at Holiday Inn Express Burnley

    Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 58 - US$ 115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (43)
    Room & Suite (15)
    Dining (7)
    Hotel & Grounds (39)
    Nearby
    Nearby Hotels
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    1.55 km away
     
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    Nearby Restaurants
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    Joysfastfood & Thai Takeaway
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    Nearby Attractions
    Thompson Park
    33 reviews
    1.48 km away
    The Weavers' Triangle Visitor Centre
    34 reviews
    1.09 km away
    The Woodland Spa
    658 reviews
    .87 km away
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    .87 km away
    Questions & AnswersAsk a question
    Unity K
    Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
    11 January 2017|
    Answer Show all 3 answers
    Response from GM_Burnley | Property representative |
    Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
    0
    Votes
    Kimberley S
    is this the holiday inn express which is walking distance to the Woodland Spa
    1 November 2016|
    Answer Show all 2 answers
    Response from GM_Burnley | Property representative |
    Good afternoon. We are walking distance to the Woodland Spa; it's around 0.7 miles, or 15 mins walk - although we would probably not advise walking there in the dark, as it is partially along an unlit road. Hope this... More
    0
    Votes
    matthew4972
    I'm staying in January, is there a deposit to pay? Thanks
    21 November 2015|
    Answer Show all 4 answers
    Response from General M | Property representative |
    Dear matthew4972, Please email or call us with your reservation number so we can look into detail your request. Hotel phone number 01282 855 955 Regards, Gerardo Souto | General Manager Holiday Inn Express Burnley M65... More
    0
    Votes
    Room Tips
    "away from the lift"
    Read review
    "Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy."
    Read review
    "Easy access to M65 and Burnley area."
    Read review
    "Take your wooly sox and a hit water bottle if staying in the winter!"
    Read review