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BEST WESTERN Manor Hotel

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223 Reviews from our TripAdvisor Community

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Showing 214: English reviews
kent
Reviewed 2 days ago NEW

well I will start ,with the Funeral cream tea ,I booked a function room for a funeral cream tea ,it was perfect the food ,service ,layout ,every body said what a lovely idea the waiter valentino ,I think was his name was a perfect host serving tea coffees and bring out the hot and cold food . a few of...

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Helpful?
Thank webby58
wales
Reviewed 2 weeks ago via mobile

The hotel lounge and lobby looked nice. The rooms however were stuck in the 80's Fleur de lys green and cream wall paper and curtains with pelmets hanging down. The bathroom was dated and towels were minute. Only one flat pillow and the door didn't close on its own, so shut it yourself. Staff very friendly and food during dinner...

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Helpful?
Thank hellen73
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to give us your feedback. We take all our guests comment seriously and use them to improve our service. Please be aware we are currently undergoing an ongoing renovation at the hotel. If you required more towels and another pillow one of our team members would have been more than happy to provide those...

Nottingham, United Kingdom
Reviewed 3 weeks ago

Spent 1 night before travelling from Ebbsfleet. Great value for B&B which included breakfast, a taxi to the Eurostar terminal and parking for our car for 5 days. Spotlessly clean throughout, nice room, tea/coffee tray in room, helpful staff and a very good breakfast.

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Helpful?
Thank Marion W
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good morning, Thank you for taking the time to review our hotel. We take all comments very seriously and use the feedback to maintain our high standards and improve our guests experience. I am glad you enjoyed your stay here with us, and that our housekeeping team and breakfast chefs left a good impression. We hope to see you again...

Reviewed 3 weeks ago via mobile

I was left in awe when I stayed at this hotel in Gravesend, Kent, United Kingdom. Hotel was clean, rooms were clean, staff was friendly and helpful but if you're looking for a hotel with and elevator, this is not the place. If you're one of those travelers that loves a microwave and a fridge in your room, this is...

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Helpful?
Thank Phoebe G
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good morning, Thank you for taking the time to review our hotel. We take all comments very seriously and use the feedback to improve our guests experience. I am sorry that you feel the services at the hotel we not up to your standard. We do not advertise fridges or microwaves in our rooms, or a lift in the hotel,...

Kent, United Kingdom
Reviewed 5 weeks ago

Stayed at this Hotel for the Weekend while visiting Brands Hatch. Check in quick and efficient with a smiling Receptionist which makes a great first impression. Rooms comfortable and very clean. Used the bar and Restaurant and found both to be well organised and again with smiling staff that could not do enough for you. The food was good and...

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Helpful?
Thank LINB3317
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to complete the online survey. We take all responses extremely seriously as they help us to improve the hotel for future guests. Thank you for your kind words about our all our staff, about the rooms and about the bar and restaurant. I will pass them to the different departments. We look...

Kongsberg, Norway
Reviewed 31 October 2016 via mobile

Stayed two nights as guests at a wedding arrangement. Clean, comfortable, great breakfast, good dinner, well handled wedding setup. Was worried about noise because of the proximity to the motorway but didn't hear a thing. No safe or fridge in our room - but to be fair we didn't ask either - and the entire accommodation area was locked and...

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Helpful?
Thank AnEnglishmanInNorway
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to give us your feedback, I'm glad you enjoyed your stay with us. We do not currently offer the option of a safe in the room, however we do have fridges should they be requested. We take all our guests comments seriously, and we hope to welcome you back soon.

Yorkshire
Reviewed 27 October 2016

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Thank Yorkshirelad34
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Reviewed 16 October 2016 via mobile

We arrived to construction work in the foyer. Not a big deal as it was far from our room and they'd be finished by 6pm anyway. Our room was a total disappointment compared to online pics. It was dark, old fashioned and dreary. The furniture was old, the view was off trees and this back of someone's house and the...

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Helpful?
Thank Naomi C
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to give us your feedback, we are currently going through an ongoing renovation hence the workman in the foyer. We do have a sign in our reception are notifying all our guests of this. The location of the hotel offers easy access to all transportation routes, and therefore does not have a lot of...

SN7, United Kingdom
Reviewed 4 October 2016

We stayed overnight for a family event. We were all well looked after and enjoyed a pleasant stay, no complaints with any aspect of the visit. Food and food/bar service all great, very helpful and friendly staff all round.

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Helpful?
Thank Talei P
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good morning, Thank you for taking the time to leave us your feedback. We take all comments very seriously and use the feedback to help us improve and maintain our high level of customer satisfaction. I am glad you enjoyed your stay with us and our team looked after you. We look forward to seeing you again soon. If we...

Vancouver Island, Canada
Reviewed 30 September 2016

We just had a one night stay here. The hotel is old but kept very clean. The lady on reception was very helpful and friendly. The room was comfortable, the loo was a bit temperamental and didn't always flush. I would also love to see an electric socket near a mirror for drying hair without having to move furniture to...

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Helpful?
Thank mousecatcher2016
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to give us your feedback, here at The Manor we pride ourselves on the cleanliness of our hotel and our housekeeping team work extremely hard to keep it up to standard, so I'm pleased it was up to your standards. I will ask the maintenance team to look at the toilet that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. Its excellent location, close to Ebbsfleet International Station, makes the hotel an ideal base for getting out and about in the Garden of England' and beyond - we're just over 2 hours from Paris and 17 minutes by high speed train to London St Pancras! The hotel itself is a real gem, giving you the chance to sample semi-rural relaxation,excellent food, first-class banqueting facilities and comfortable rooms all under one roof. As a family-run hotel, you can be sure that a dedicated, close-knit staff will care as much about you as they do about the hotel itself! Come and Stay with our Family whilst away from yours. ... more   less 

Additional Information about BEST WESTERN Manor Hotel

Address: Manor Hotel Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Region: United Kingdom > England > Kent > Gravesend > Singlewell
Price Range: ₹ 4,888 - ₹ 9,911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Manor Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western Singlewell
Singlewell Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Manor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the room I stayed on the first floor is very good away from Lounge, bar etc..”
  • Bathroom
  • Bedroom
  • Bedroom
  • Bedroom
  • The Bed
  • Bathroom
 of 5 bubbles morhafa963, 30 Sep 2016 | Read review
“There is no lift to the first floor. Parts are to refurbished.”
 of 5 bubbles JohnW435, 20 Aug 2016 | Read review
“Look elsewhere!”
 of 5 bubbles KatieL536, 25 Jul 2016 | Read review
“we only stayed for tea”
 of 5 bubbles LindaCC_13, 25 Jul 2016 | Read review
“Everything was acceptable”
 of 5 bubbles R2481OTrobertt, 24 Jul 2016 | Read review
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