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Dunkerley's Restaurant and Hotel

281 reviews
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Traveller (55)
Room & Suite (27)
Dining (5)
Overview
  • Excellent51%
  • Very good28%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“oysters”(15 reviews)
“dover sole”(12 reviews)
“sea view”(24 reviews)
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (281)Write a Review
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All reviewsoystersdover solesea viewan amuse bouchepigeon breastserved on hot platessorbetsea frontblack puddingsuperb foodweekend staybar menufull englishhaddockpleasant stayate hereseafront hotel
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41 - 45 of 277 reviews
Reviewed 3 June 2017

Stayed in room overlooking the sea and Deal pier, kingsize bed, crisp white bedding, fresh cooked breakfast, plenty of room, even had an iron and trouser press, in room coffee and tea and biscuits, wish we could of stayed longer. I had my 11 and...More

Thank dionneeastwood
Reviewed 3 June 2017 via mobile

We swapped from another local hotel to Dunkerleys who had much nicer, recently renovated, contemporary rooms. Additionally the bar and restaurant were much more inviting. They happily accommodated our two children and provided extra beds without any issues. Competitively priced considering how much nicer their...More

Thank Inkeyinc
Reviewed 28 May 2017

We chose the Chef's Recommended Lunch at £29.95. The first course (shellfish) was good. The second course disappointing - the meat (lamb) was tough, as it was last time we ate here, on that occasion beef.. The sweet course was very small on a very...More

Thank Christopher D
Reviewed 23 May 2017 via mobile

The restaurant was a lovely place to eat. Nine of us ate on a Sunday lunchtime for my birthday treat and each of us was very happy with our food. The family bought a cake for me and they were able to provide a knife,...More

Thank jdunkley55
Reviewed 7 May 2017 via mobile

Four of us stayed in the hotel on Sat 6th May for one night. Check in was efficient and the rooms where as expected of a seaside Bed and Breakfast / Hotel. The room was very clean with plenty of amenities. The beds are double...More

Thank KentVeitchy
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 106 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 106 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (55)
Room & Suite (27)
Dining (5)
Questions & Answers
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J M
Good morning Dunkerley's My wife and I stayed with you on Saturday June 24th, this was in celebration of our 20th Wedding Anniversary. We have stayed with you on 3 / 4 other occasions and always had a good experience. Sad to say this time was a huge disappointment for us both. From ordering our starters and main the wait seemed to last forever, in fact it was 2 hours, yes 2 hours from ordering until our mains were delivered to our table. My wife had ordered the Asparagus with the poached egg and Hollandaise. My wife asked if she could forgo the poached egg, when it arrived at the table it consisted of 3 tiny sprigs of Asparagus and a splattering of Hollandaise at nearly £8:00 was this value for money " I think not " a couple of extra sprigs of Asparagus in place of the poached egg might have helped or even some Parmesan shavings just to make it look like there was more on the plate. We were offered no bread, our wine order and drinks to forever to come......not good. In fact the table next to us came in after us and got served before us including their starters and mains, again not good. The next morning at breakfast things hadn't improved, again service was poor and very slow, so much so a couple waiting for their breakfast got up from their table and went next door to the Cafe. When booking out I mentioned the above to the lady on reception and she duly made a note of our concerns and said she would have it dealt with. When booking in my details were taken including phone number and email address. I was expecting a response from Dunkerleys but it fairly obvious this isn't going to happen, which probably tells me something about your customer service. Would I say I had value for my £200 + one night stay...... probably not. Hopefully you'll take note of my comments and take steps to insure they are not repeated. Regards.
3 July 2017|
Answer
Response from IndianaMimiTravels | Reviewed this property |
I'm sorry you had such a bad experience! That is no fun at all. We stopped in for a late lunch (did not spend the night as we were staying in Dover). It was very slow customer-wise and we received our wine and lunch in a... More
0
Votes
Michael G
17 June 2017|
AnswerShow all 2 answers
Response from Ian D | Property representative |
Hi Michael Still going strong Dunkerleys is 30 years old thursday 22nd june good to hear your kind words hope lifes good for you Regards Ian
0
Votes
john z m
7 January 2017|
Answer
Response from Bob K | Reviewed this property |
There's a parking lot close to the hotel (on the map) the 'circle' behind the library. Paid parking until the evening and starting again rather early. There's another (between Union and Duke Street) a little further away... More
0
Votes
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12
Room Tips
"Stunning views over the English Channel."
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"Front rooms overlooking the English Channel & Deal beach & pier are the best"
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"Sea view rooms available. Top floor is a bit of a climb, especially with luggage, but staff will take your..."
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"Ask for the double room on the corner, great views of the pier and sea!"
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