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We stayed for one night and booked for 3.we are going to check out tomorrow.could not have a drink in the bar after 7pm!private party and reception not helpful except Liz.never going to stay here again!!!!!!
We booked the £9,50 per person deal through the Sun newspaper only to be hugely disappointed at not only the ‘hidden costs’, the customer service as well as the state of the resort.
We booked the holiday online on the 07th January 2013, we then...More
I've only just returned from my short stay @ Gurnard Pines. After reading some reviews (subsequent to having made my booking), I was of the opinion that maybe I had made a wrong choice of venue. I also felt slight apathy when I telephoned to...More
My family of 4 booked to stay for 4 nights through the Sun promotion, which seemed like a bargain at the time at £38, then £38 for the ferry (which was very good) and expected, but then we were stung by the 'Resort' costs of...More
We booked for a group of us to go for a dinner and dance at Christmas. A few days before we were about to go they cancelled our evening. We have been promised a refund (cheque in the post) and a promise of collecting the...More
Response from Disgruntling | Reviewed this property |
I havent been back so cant speak from personal experience but my friend lives in Cowes & uses the indoor pool which she says is ok but expensive. She looked round so we could answer you & says nothing has improved around the... More
I havent been back so cant speak from personal experience but my friend lives in Cowes & uses the indoor pool which she says is ok but expensive. She looked round so we could answer you & says nothing has improved around the site.She talked to a woman who lives there. A lot of the road lights are out of order. Some chalets are on really bad roads. My friend says the wooden chalets behind the fence on the left as you go in are still disused & she has seen badgers & foxes now its dark around there. Locals told her its all run down due to lack of money & facilities. The cafe is all frozen food & overpriced. They close very early. There is no shop..take food,drinks, tea towels, loo rolls. Hope that helps.
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"Try to get higher up the hill and close to the facilities complex as you may get phone signal there."