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Mercure Letchworth Hall

1,371 reviews
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Traveller (291)
Room & Suite (81)
Dining (47)
Overview
  • Excellent37%
  • Very good32%
  • Average18%
  • Poor9%
  • Terrible4%
Travellers talk about
“groupon deal”(77 reviews)
“afternoon tea”(120 reviews)
“health centre”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,371)Write a Review
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1,351 results
Traveller rating
483
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427
252
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61
Show reviews that mention
All reviewsgroupon dealafternoon teahealth centrebottle of proseccogreat hallon arrivalhealth clubleisure facilitiessuperior roomevening meallovely hotelsauna and steam roomnice groundswedding receptiongolf coursepleasant stayan overnight stay
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1 - 5 of 1,351 reviews
Reviewed yesterday via mobile

Room was crap ceiling in bathroom mouldy carpet had lumps and not fitted properly brown curtains bath plug broke paint job looked like a 5 year olds staff Un helpful went for wife's birthday ad suprise from kids and ruined by state of room

Thank Adam S
Reviewed 6 days ago via mobile

We have just returned from a short break at the Letchworth Hall and can say that the staff and service were excellent. A special mention for Amelia and Lee who were very helpful and welcoming. The restaurant staff were also very attentive. The room was...More

Thank jfa66
Response from Mark T, Manager at Mercure Letchworth HallResponded 4 days ago

Dear jfa66, Thank you for taking the time to review the hotel, I am glad to see that the staff and service was excellent , I will of course pass your feedback over to both Emelia and Lee who will be grateful to here that...More

Reviewed 1 week ago

I had read the reviews on the hotel and was a bit apprehensive to be honest but had emailed the hotel in advance and was told that everything was resolved. Overall we have a lovely stay but there is validity in the reviews that people...More

Thank JulieAnneS
Response from Mark T, Manager at Mercure Letchworth HallResponded yesterday

Dear JulieAnneS, Thank you for taking the time to review your recent stay, I am glad to see that you had a lovely stay overall and that our facilities are good, I am also really glad to see that the staff did make you feel...More

Reviewed 1 week ago via mobile

Letchworth Hall hotel were so accommodating for our one night stay. Me and my boyfriend were meant to stay on the Friday night for the valentines event but had to rush to A&E, due to this we went to reception and asked if we could...More

Thank BillieSueKell
Response from Mark T, Manager at Mercure Letchworth HallResponded 4 days ago

Dear Billie Sue Kell, Thank you for taking the time to post your review on tripadvisor, I am delighted to see that Emilia was very accommodating considering your circumstance I will of course pass these lovely comments over to her. I will also pass your...More

Reviewed 2 weeks ago via mobile

We stayed for a weekend getaway and the rooms were standard at best. The floor or the bathroom looked grubby and the bed was lumpy. I had springs poking in me all night. There were a few stains on the bedding (throw). Considering the price,...More

1  Thank Justine W
Response from Mark T, Manager at Mercure Letchworth HallResponded 1 week ago

Dear Justine W Thank you for taking the time to review the hotel, I am disappointed to see that your room was not to your expectations I will pass these comments over to the relevant department to ensure that these issues are resolved I am...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 92 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 92 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (291)
Room & Suite (81)
Dining (47)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jfa66
19 February 2018|
AnswerShow all 4 answers
Response from Nicki A | Reviewed this property |
...or you could visit the hotel and pick which room you would like. Its a good idea if its for a special occasion like a wedding night, anniversary etc.
1
Vote
Olivia B
8 August 2017|
AnswerShow all 5 answers
Response from Sue M | Reviewed this property |
8 until 10am. It's self service but very nice.
0
Votes
Annabelleclaire B
4 May 2017|
AnswerShow all 2 answers
Response from MercLetch | Property representative |
Hi Annabelle, Yes we have conference rooms here at the hotel. if you call 01462 683 747 and speak with the events team they will be able to help you with your enquiry. Kind Regards Lisa
0
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Room Tips
"Get another hotel"
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"Book direct with hotel, staff are very helpful."
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"Newer rooms on the 1st floor"
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"stay elsewhere"
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