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Premier Inn Hemel Hempstead Central Hotel

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Premier Inn Hemel Hempstead Central Hotel
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715 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Hemel Hempstead Central Hotel
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Showing 707: English reviews
Reviewed 31 December 2015 via mobile

Great location, lovely clean hotel with cosy bar and late opening restaurant. The staff couldn't do enough for us during our 2 night stay, very helpful and remembered us by sight asking if we'd found things ok that they'd helped with. Location is a handy 20 minute train ride from London where we spent one of our days. Top stay,...

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Helpful?
Thank PandaCowey
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear PandaCowey, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated and I am glad you enjoyed your stay. I am also happy to hear you found our team to be very friendly and helpful and our hotel to be clean and cosy. I do hope you enjoyed your time in London. I do hope...

North Wales, United Kingdom
Reviewed 30 December 2015

I've written a review about this Premier Inn before, so I won't go over old ground. Overall, I can't fault this particular Premier Inn or the chain in general- there is just one thing that I find a problem every time I go- and not just to this one. Please, please, turn down the heat!! I have no idea how...

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Helpful?
1Thank John O
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear Jason O, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated and I am glad you enjoyed your stay. I am however, sorry to hear of the issues with our heating. Please note we are in the process of having our air conditioning refitted with the hopes that it will be completed soon. We...

nuneaton
Reviewed 29 December 2015

i travel all over the uk and have always been impressed by premiere inn. i have always found the staff friendly and the rooms are clean and quiet. the breakfast is also superb quality. i always choose premiere inn first when looking

Review collected in partnership with premierinn.com
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Helpful?
Thank steve4218010171
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear steve4218010171, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated and I am glad you enjoyed your stay. I am also happy to hear you found our team to be friendly and our rooms to be clean and quiet as well as our breakfast being of a superb quality. We hope you stay with...

Hemel Hempstead, United Kingdom
Reviewed 15 December 2015

Stayed here for one night... thank god it was just one. The sheets smelled musty damp, staff were uninspired to say the least. Was just generally cold and uncomfortable. Shower took ages to heat up. Would not recommend.

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Helpful?
Thank RainSkye
WhitbreadHotels, Online Customer Service at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Hi there, Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments...

Bournemouth, United Kingdom
Reviewed 15 December 2015

I felt I had to say that we have received a refund for our stay for the weekend of the 5th /6th December. . I complained on Trip advisor about the damp bedding and noise. I do feel that they played fair with us as it was the guests that caused the noise .I just wanted to let other people...

Review collected in partnership with premierinn.com
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Helpful?
1Thank margaret s
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear margaret s, Thank you for your feedback. I am glad you found we played fair and honoured our Good Night Guarantee. We do hope you stay with us again. Kind Regards Kit Allen Premier Inn Hemel Hempstead Central

Soilhull
Reviewed 14 December 2015

I had a terrible state Heating did not work in my room It was cold bathroom light bulb blown up to shower with Door open for light bathroom door kept jamming my kid went to the bathroom in the middle of the night she started screaming as she could not get out it took me a good 20 minutes fiddling...

Review collected in partnership with premierinn.com
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Helpful?
Thank 137alana10
WhitbreadHotels, Online Customer Services at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Hi 137alana10 Thanks for taking the time to review your stay. I was most concerned to learn of your recent experience with Premier Inn. Please be assured we take the security of our guests very seriously and we are currently investigating this matter with the Management Team. We will be in contact with you shortly. Kind Regards Darren Brown Premier...

Reviewed 12 December 2015

We stayed at this inn on 5/6th December I got into bed at 11.30 tired after travelling up from Dorset. The sheets were damp as well as the duvet and mattresss covers . The receptionist did come up and replaced the bedding. Just settling down to go to sleep when the people in the surrounding rooms kept talking and banging...

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Helpful?
Thank Margaret S
WhitbreadHotels, Online Customer Services at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Hi Margaret S Thanks for taking the time to share your review with us. It really matters to us that our guests enjoy every aspect of their stay and I sincerely apologise that the hotel didn't meet your expectations on this occasion. I'll be in touch via direct message to follow this up for you. I really hope this experience...

Leicester, United Kingdom
Reviewed 7 December 2015

Finding this hotel was a pain to say the least. Its off a round a bout on a round a bout ( trust me if you go there you will understand). The post code on this site takes you past a multy story car park that is for the shopping centre that is also situated there. I eventually had to...

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Helpful?
Thank bigdaveg2002
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear bigdaveg2002, Thank you fgor reviewing our hotel on Trip Advisor, your feedback is greatly appreciated. I am sorry to hear you had difficulty finding our car park. We are trying to sort out extra signage for our hotel at the entrance to the car park. Our heating and air conditioning units are being refurbished at the moment, whilst this...

Reviewed 1 December 2015 via mobile

This is my second week staying here with work and it's been fantastic. Good central location. Very comfy bed, the pillow options are a brilliant touch. Breakfast is always fully stocked and hearty, and the restaurant food is very good (service can be a little slow but they work really hard to try and keep on top of it, they...

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Helpful?
Thank Lydia G
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear Lydia G, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated and I am glad you have been enjoying your stays with us. I am also happy to hear you have found our location, bed, pillows and restaurant to be good. Here at Premier Inn, we do try to accomodate everyones needs, I am...

Lincoln, United Kingdom
Reviewed 1 December 2015

When it first opened this hotel was pretty good. Except for the lighting in the rooms which was using energy saving lamps from the 1980's - candles would have given more light. Today they fixed the lighting, kind of but as the place ages its in need of some maintenance. The showers get progressively worse and getting scalded by sudden...

Review collected in partnership with premierinn.com
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Helpful?
Thank Jon_C1975
Michael P, Manager at Premier Inn Hemel Hempstead Central Hotel, responded to this review

Dear Jon_C1975, Thank you for reviewing our hotel on Trip Advisor, your feedback is greatly appreciated. I would like to take this oppertunity to apologise for the issues with your shower. Please be assured I will pass this on to our maintenance team. I am glad you found your room to be clean and the bed to be comfy as...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Hemel Hempstead Central Premier Inn is a 114 bed hotel positioned in the centre of Hemel Hempstead's business and shopping district. It has an excellent restaurant and bar which opens at 06:30am to serve full breakfast. Evening meals are served from 06:00pm until 10pm from an a la carte menu and the bar is open to residents until late. We are on excellent transport links into London, trains run from Hemel station every 20 minutes direct into Lomdon Euston and the Northern and Victoria tubelines. Parking is chargeable at £4 per night charged on arrival. ... more   less 

Additional Information about Premier Inn Hemel Hempstead Central Hotel

Address: Moor End Road, Hemel Hempstead HP1 1BT, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: ₹ 4,003 - ₹ 7,422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hemel Hempstead Central Hotel 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Premier Inn so you can book your Premier Inn Hemel Hempstead Central Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Hemel Hempstead Central Hotel Hemel Hempstead
Premier Inn Hemel Hempstead Central Hotel Hertfordshire
Hotel Style:
#3 Business Hotel in Hemel Hempstead
#5 Romantic Hotel in Hemel Hempstead
#6 Family Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Hemel Hempstead Central Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Hemel Hempstead Central Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles alisond73, 25 Jan 2017 | Read review
“High up was nice to get views out over town.”
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“There are 5 floor. We were on level 4. Good views of the town.”
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