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Holiday Inn Express Hemel Hempstead

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Holiday Inn Express Hemel Hempstead
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673 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Reviewed 6 days ago NEWvia mobile

Booked Hotel over phone.the guy was so helpful.at checkin on saturday the girl on reception so friendly & made to feel welcome.The room was wonderful.bathroom amazing no faults at all.the staff were so good & professional. Went to a friends 50th for the evening.we got back at 1.30am the staff were still so friendly they even served us a nightcap...

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Helpful?
Thank Kevin J
Jason R, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Kevin, thank you for your great comments about your stay and also about the team. I will certainly be sure to share your great feedback about them in our daily meeting. They sure are a credit to us. It is also great to hear how much you liked the room and bathroom and that your whole stay was an...

Milan, Italy
Reviewed 2 weeks ago via mobile

I stay in this hotel, due to my meeting in this area. Room is ok, clean and and comfortable. The bathroom was clean and fully on service. The reception has a bar by side and a little restaurant. A large free parking space is available outside. The employees were friendly. The breakfast is large and generous. Satisfying all tastes.

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Helpful?
Thank Mat71
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you for your review and for your ongoing loyalty to our hotel. It is great to hear it is good for your business requirements and that you find the hotel to clean and comfortable. If there is anything at all you need during your next stay please do not hesitate to contact one of the team who...

Reviewed 2 weeks ago via mobile

Stayed here as part of a deal after spending the day at Harry Potter Studio Tour. We weren't expecting much but we were pleasantly surprised. Staff were very helpful, room was comfortable and clean, breakfast exceeded expectations.

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Helpful?
Thank Claire T
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Claire, thank you for taking the time to review your stay with us. I am very pleased to hear we exceeded your expectations and that you enjoyed your stay. I do hope you will consider staying with us again in the future so that we can welcome you back. Kind regards, Suzannah

Liverpool, United Kingdom
Reviewed 3 weeks ago via mobile

Booked this as we were travelling to do the Harry Potter tour. It was about 10 minutes drive from the studio to the hotel so well located. Check in was quick and efficient. The room and bathroom spotless. We were on the canal side of the hotel which we specifically requested. The hotel was quiet and no road noise. Breakfast...

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Helpful?
Thank 123shoes
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you so much for such as a lovely review regarding your stay. It is so pleasing to read how you enjoyed all aspects of your stay and that you highly recommend us, this means a lot so thank you and we very much hope you will come back and stay again in the new year. Kind regards,...

Cardiff, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for one night around Christmas time, train station located opposite hotel which was ideal. We got train into London to visit Winter Wonderland which wasn't expensive. Overall hotel was very clean, friendly staff and very nice breakfast. Only downside (out of their control) that the fire alarm was set off at 3am forcing us to stand outside for...

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Helpful?
Thank FeeCartwright
GMHemel, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thank you for the lovely review despite the disruption the fire alarm caused you. We are delighted to hear that you would chose to stay with us again. We look forward to welcoming you back in the near future. Kind regards, Catherine.

Reviewed 10 December 2016 via mobile

This is the second time we have stayed here in the last six months. Easily located to Hemel Hempstead, Watford and St Albans. Good range of places to eat near by too. Service is great from moment you arrive and throughout your stay. Nothing seems to be to much trouble either. If you looking for something clean, tidy, affordable and...

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Helpful?
1Thank louise0501
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Louise, thank you so much for your repeat stay at our hotel. I am so pleased that you chose our hotel again and that we didn't disappoint. Thank you also for the great feedback about the service, I shall certainly share this with the team who I know will be pleased to hear. We certainly look forward to your...

Teddington, United Kingdom
Reviewed 7 December 2016 via mobile

We stayed here to visit my parents, this was our second visit. We had a family room, which was comfy and clean. The staff were very friendly and accommodating. There are plentyof great bars/restaurants nearby and its not far from shopping , so the locationis good. Breakfast in the morning is simple but always good. Overall a great stay.

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Helpful?
Thank MrsLidz
GMHemel, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Mrs Lidz, Many thanks for your review on your recent stay with ourselves. Its so lovely to hear that you continue to enjoy your stays with ourselves- I do hope we can continue to welcome you back for more great stays. Kind regards Catherine

Sheffield, United Kingdom
Reviewed 7 December 2016

A busy schedule and early start made this location ideal.As always friendly, helpful staff and a clean modern room.It would make a great base for the surrounding areas and into London.Breakfast as expected,hot and fresh,juice was a little watery but reasonable hot drinks.Work will bring me back shortly, so no issues in stopping.Only possible concern would be parking,carpark is lacking...

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Helpful?
Thank Mark S
GMHemel, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Mark, Thank you for taking the time to review your recent stay with ourselves. Its great to hear that you will be stopping again with us soon and we look forward to welcoming you back when you do. Thank you for your feedback on the juice at breakfast- we will look into this issue and resolve as soon as...

Merthyr Tydfil, United Kingdom
Reviewed 6 December 2016 via mobile

Stayed at this hotel due to its location to Harry Potter studios. Was easy to find and park and the journey to the studios only took 10 minutes. The room was clean and the staff were very friendly. Only had one issue and that was a 3:10am fire alarm that turned out to be a false alarm. Not ideal after...

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Helpful?
Thank SpursAsh
GMHemel, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thank you very much for reviewing your recent stay with ourselves. I do hope that you enjoyed your trip to the Harry Potter studios- the hotel is an ideal base for such visits. I can only apologize for the inconvenience the fire alarm sounding at that time of night may have caused you. Our fire alarm system is...

Reviewed 28 November 2016

Booked for one night with a visit to Harry Potter Studios not far away. Nice clean room, easy check in/out. Had only expected a continental breakfast in the morning but there were sausages, eggs and beans. Lots of pastries rolls and mini muffins too - great selection. The only downside was choosing the orange drink - thought this would be...

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Helpful?
Thank Andrew A
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Andrew, thank you for your great comments and review regarding your stay with us. I am pleased that your experience checking in and out was efficient and the room clean and that our inclusive breakfast was more than you were expecting. Thank you also for the feedback regarding the orange juice - we shall certainly get this looked at....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Under-18s stay for free when sharing with their parents in one of Holiday Inn Express Hemel Hempstead's welcoming family rooms. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your newly refurbished guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 

Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: ₹ 4,233 - ₹ 10,036 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and IHG so you can book your Holiday Inn Express Hemel Hempstead reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hertfordshire
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hemel Hempstead staff and other travellers.
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scotland
9 months ago
10 months ago
Manchester, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Hemel Hempstead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are ok.”
 of 5 bubbles neilsm2016, 30 Oct 2016 | Read review
“Car park side is away from the main road, so a bit quieter”
 of 5 bubbles trevoranddebbie, 16 Oct 2016 | Read review
“canal side”
 of 5 bubbles daveyh87, 15 Oct 2016 | Read review
“Go high to avoid traffic noise”
 of 5 bubbles CarlyDodds, 11 Oct 2016 | Read review
“Rooms facing canal are quieter and have a better view.”
 of 5 bubbles SteveBalstone, 29 Sep 2016 | Read review
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