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We were glad to hear the manager commenting on this site that a refit is due in October 2017. This is a little overdue; the inside corridors are looking very tired with missing paint. Our room was largely OK and its size and facilities were...More
1 Thank jimjim47
Response from Howard D, General Manager at Ramada HatfieldResponded 22 August 2017
Thank you for your review. I am pleased you found your bedroom ok with fine size & facilities. The windows can be locked from the inside and should have a restrictor which only allows them to be opened a small distance; apologies if any of...More
Everything was substandard. The rooms smelt, they are dirty, the TV predates the dinosaur age and beds are the worst surface you will ever lie down on. The only positive aspect of this hotel is the service in the restaurant (they are perfectly nice). If...More
1 Thank M G
Response from Howard D, General Manager at Ramada HatfieldResponded 15 August 2017
Thank you for your review. I am sorry you were not happy with your bedroom and will visit this room personally to review. I do dispute your comment stating our TVs are from the dinosaur age; they were only installed in 2014 and are modern...More
I stayed here with my Mum as part of a National Holidays coach trip to London & Harry Potter Studios. I was impressed with this hotel. The staff were friendly, courteous & helpful without being overbearing. We stayed in room number 1 on the ground...More
Thank Alissa R
Response from Howard D, General Manager at Ramada HatfieldResponded 4 August 2017
Thank you so much for your 4 star review and I am pleased you found your bedroom clean, comfy and well equipped. I am also pleased you found your meals lovely and my team so friendly & helpful. Thank you for your recommendation.
Me and my family stayed at the Ramada hotel in Hatfield as part of a coach trip to London and the Harry Potter Studios. The location was an ideal medium between London and the studios.
Upon arrival the staff were mostly efficient in checking over...More
Response from Howard D, General Manager at Ramada HatfieldResponded 2 August 2017
Thank you for your 3 star review. I am pleased you found your bedroom spacious and well equipped with comfy bed. I am also pleased you found your meals tasty and my team efficient and helpful. Thank you for your recommendation.
good location directly opposite The Galleria, asked for a quiet room and got exactly that. Generally the hotel was clean but The decore was tired and dated. The rooms did not have air conditioning and were stuffy. Everything felt old in the room, the TV...More
Response from Howard D, General Manager at Ramada HatfieldResponded 31 July 2017
Thank you for your review. I am pleased you found your bedroom quiet and clean with comfy bed and great large towels. Admittedly the hotel would benefit from some investment and the owners plan a complete refit in October 2017. I am sorry you found...More