Solent Hotel and Spa
Rookery Avenue, Whiteley, Fareham PO15 7AJ England
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$212
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What you can expect during your stay
- Regularly sanitised high-traffic areas
- Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
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Cleanliness
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Value
Travellers' Choice
A perfect spot to enjoy endless days out with cities, coast and countryside all on the doorstep. This 4-star hotel has everything – cosy guest rooms and suites, a first-class AA rosette awarded restaurant and a stunning al fresco terrace with outdoor grill where you can enjoy breakfast, lunch and dinner in the summer months. The spa has a 13m pool, steam and sauna rooms, spa treatments, tennis court and a gym with activity studio. Part of The House of Daniel Thwaites collection.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
30Restaurantswithin 1 km
4Attractionswithin 1 km
1631Reviews14Q+A100Room tips
Reviews
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My mum and I stayed here for two nights in the week. We booked through secret escapes and got a twin room with spa access and a free bottle of wine at a good price - would definitely recommend! Our room was lovely, very spacious and the beds were so comfy. They even had a choice of pillows for the fussy sleepers (me)! Fresh milk and cold water dispensers in the corridor are such a good idea and a great way to avoid waste. I don’t drink dairy but asked at reception for some alternative milk to take to the room and I was offered a great choice (soya, oat, coconut and almond) and it was sorted immediately. We did have to chase up our free bottle of rose on arrival but the staff were apologetic and brought it up to the room with an ice bucket. The spa facilities are great, and we definitely appreciated the adult only times as it was school holidays. Free tea and coffee in the spa was an added bonus, and we both had treatments which were excellent. All the staff we encountered were so friendly and happy to help. We did have a slightly chaotic lunch in the restaurant, but the food was great. I was a little disappointed that the outside bar wasn’t open but that is fair enough given the weather! The breakfast was fantastic, very organised and a great choice. Overall, a very lovely relaxing stay and we left wishing we’d booked for longer!…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just arrived at the Solent hotel and spa for a family break. Asked to pay and extra £25 to use the family pool as reception feel this is detailed clause in the Expedia policy for their hotel. We actually booked via hotels.com and despite showing reception my phone where this policy was not stated reception insisted that this was the case and we had to pay to use the pool. Also reception checked with management twice who sat in the office and did not come out to talk to us. We decided to pay as do not like confrontation and the arguing the £25 was eating into kids pool time. The hotel does not know their own policy, puts £25 before service and management clearly are not interested in talking to their guests during a dispute. Disappointing!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed in a family room for one night. When we booked we were told it wasn’t newly decorated and I took that to mean it was a bit out of date or shabby. Reviews on here didn’t do much to help my worries!! It was blooming lovely! Front of house staff were friendly and helpful,our room was clean and comfy. Room wasn’t massive but big enough for a short stay. The kids (5 and 8) had bunk beds because they can’t share a sofa bed, these were a good size and very comfy. Lovely touch to have a cookie and activity set for them both. In the morning we called reception and we’re delivered childrens robes within 5 minutes. Their robes and ours were really good quality, super soft and didn’t feel like they had been worn a million times as you find in some spa’s. The hotel and grounds are really beautiful- spa and gym were fantastic I wish we had been able to make more of it. We didn’t eat at the hotel - walked 5 mins up the road to the shopping mall -but the restaurant was very attractive with a good menu and lovely outdoor space. Nice bar with a good selection of wines. We will definitely be back!!…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
keep going in here as it has all the ingredients to be exceptional however seems to be so disorganised front of house and every time i go in and stand by the bar i will be ignored or other customers will be. I understand if people are busy but just an acknowledgement will do. 20 mins today without anyone even being at the bar, bar two managers walking past chatting and ignore me and another customer.
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Date of stay: August 2022Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 2 days ago
Dear Scottyrp, Firstly thank you for your continuous commitment to the hotel in coming back to us. I am sorry to read that this time wasn't up to standards and I can ensure you I will pass on your feedback to the relevant department and Management team to ensure this is not the case moving forward. Hopefully we have the opportunity to welcome you back again very soon. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked The Solent Hotel for one night prior to a cruise from Southampton and we really enjoyed our stay. Check in was speedy and friendly and our booked room turned out to be a lovely 2 room mini suite with seperate sitting area. Included parking was spacious with available spaces even though the hotel was busy. Breakfast the next morning was really good with friendly service and a good choice, we were lucky that we had time to spare making it relaxing. Sadly, due to catching Covid in New York and having to isolate before flying home instead of sailing back we were a few days late collecting our car, we had managed to contact the hotel and the response was superb. So refreshing and heart warming to receive such good customer service. This will be our go to hotel if we travel again from Southampton or Portsmouth because of the professional and friendly service. …
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 1 week ago
Dear Pauline, Thank you for taking time out to leave the hotel a review following your stay with us. On behalf of the team and myself, it was a pleasure hosting you both prior to your cruise overseas. I am pleased to see that you both arrived back safely from New York and was not a problem accommodating your car within the facility for a few extra days. It would be great to welcome you both back and hopefully we have the opportunity again very soon. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we checked in with no problems at all until I tried to tell the receptionist that my brother was getting married and that they had pre booked a private area for breakfast so I wouldn’t need to be allocated a time as we were included in the party. The lady was quite abrupt and kind of said what ever and ignored what I had just said to her. I asked if there was anything to know about the pool area as we had our 3yr old daughter with us so would be using the facilities again no information relayed just that it was round the corner! so this morning we went down for breakfast with the wedding party and popped in to the spar quickly just to look at the pool as my daughter was over excited. we where then told by the lady in the spa that children were not allowed in the pool after 11am!! This was not relayed to us at any stage of our checking in process or any of our documents. I went round to reception to ask to speak to the manager only to be told by someone that it is what it is and choose what’s more important, breakfast or swimming!! I was disgusted to be spoken and treated like this considering I had paid nearly £300. I expect the basic information to be passed on to guests. obviously my Daughters happiness is more important so we had to rush in to the pool area and luckily got 30 mins of swim time before we had to get out. We lost money on the breakfast as we had pre booked it with our booking and . I would not stay at this hotel again based on what we have experienced Such a shame to sign off on a lovely wedding experience…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 1 week ago
Dear Mark, Please accept my apologies for the unsatisfactory experience you had on your recent visit to us. This is not typical of the service we strive so hard to deliver to all our guests and I would very much welcome the opportunity to talk with you about this. If you would be willing to have a conversation with me please do drop me some contact details on email – joshrelf@solenthotel.co.uk– and I will get in touch directly. I look forward to hearing from you. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brilliant stay. Dinner, bed, breakfast & spa trip. Arriving on a Monday we managed to check in a little early. When we reached the room it was well appointed with everything you could need. Nice touch to have a refill station for milk & water with the clean glass bottles in the in-room fridge. We headed to the pool but due to a aqua aerobic class we couldn’t use the pool. Wish the receptionist had let us know! The steam room and jacuzzi were also out of order due to issues but sometimes these things can’t be helped. Lovely outdoor bar with ample seating. We had dinner and I have to say it was delightful, flavourful and with staff who really enjoy delivering great customer service. Massive shout out to Bella, she smashed it! The spa treatment was lovely as was the afternoon tea, although not the traditional ‘finger’ sandwiches we were pleasantly surprised and would say they’ve got the balance completely right. Will definitely be returning! One final note to the hotel I didn’t get to mention on my stay, the 3rd floor WiFi signal is particularly weak, possibly just need another couple of wireless access points.…
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 1 week ago
Dear Guest, It was lovely to read your comments about your visit to our hotel. Thank you so much for letting us know about your stay. All guest feedback is really important to us, and we do share it with our team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again to the Solent Hotel & Spa. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an amazing stay we had. Came as a couple but the hotel easily caters for families, groups of friends and business people. Check in was lovely. Room was brilliant with all the little touches. Food was great at dinner breakfast and the afternoon tea. Spa treatment was perfect. Shame some of the facilities were out of order but that didn’t matter to our experience. Will definitely come again. Bella in the restaurant was lovely even got me some daquiris
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 1 week ago
Dear Guest, Thank you for taking the time to let us have your feedback; please accept my apologies for any inconvenience caused in regards to some of the Spa facilities being out of action. I am pleased to hear in general you enjoyed your stay and I will be sure to pass on your kind words to Bella from our Restaurant & Bar team. Hopefully we will have the opportunity to welcome you back in the not too distant future. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
1 night stay before boarding a cruise. Lovely, clean room with fluffy white dressing gowns and slippers. We didn't use the spa but the breakfast in the morning was lovely. We also left the car for the 14 nights of the cruise which was handy. The taxi to and from the port was £20-£25 each way and took about 20 minutes. They could do with a little more signage as there are roadworks leading up to the hotel and roundabout!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 2 weeks ago
Dear Michelle, Thank you for taking the time to give us your feedback following your recent stay with us. I am so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again in the near future. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 1 night on a stay and leave your car package. Lovely hotel, large clean room, staff very friendly and helpful. Large variety of breakfast food, well cooked and plentiful. Would recommend to anyone. Thank you.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: Fuse ground floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Solent Hotel and Spa, Guest Services / Front Office at Solent Hotel and Spa
Responded 2 weeks ago
Dear Guest, Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back to the Solent Hotel & Spa again soon. Kind regards, Josh Relf Head of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$128 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
solent hotel and spa, solent hotel whiteley
FORMERLY KNOWN AS
Solent and Spa
LOCATION
United KingdomEnglandHampshireFarehamWhiteley
NUMBER OF ROOMS
117
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Claim Your Listing Frequently Asked Questions about Solent Hotel and Spa
Which popular attractions are close to Solent Hotel and Spa?
Nearby attractions include Rock Up Whitelely (0.7 km), Cineworld Whiteley (0.7 km), and Whiteley Shopping Centre (0.7 km).
What are some of the property amenities at Solent Hotel and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Solent Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Solent Hotel and Spa?
Conveniently located restaurants include Bar + Block Steakhouse, Wagamama, and Baja Mexicali.
Are there opportunities to exercise at Solent Hotel and Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Solent Hotel and Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Whiteley.
Are any cleaning services offered at Solent Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Solent Hotel and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Solent Hotel and Spa?
Many travellers enjoy visiting Bursledon Windmill (4.9 km) and The Central Parks (2.6 km).
Is Solent Hotel and Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.