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Holiday Inn Manchester-West

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Traveller (98)
Room & Suite (64)
Dining (26)
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Overview
  • Excellent20%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible5%
Travellers talk about
“city centre”(85 reviews)
“executive room”(15 reviews)
“trouser press”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (484)
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96
178
121
50
28
Show reviews that mention
All reviewscity centreexecutive roomtrouser pressfree parkingsaturday nightan overnight staynice roomcar parkbed was very comfortableold traffordcheck in was quickmin walkcomfortable staytea coffeebar and restaurantstayed here for one nightshort stay
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131 - 135 of 473 reviews
Reviewed 26 January 2016

very basic rooms, more like a Holiday Inn Express. Rooms small but adequate, extremely limited services/choices in the restaurant in the evenings. Our dead lock on the door was broken and never repaired despite being reported on the morning after our check in on a...More

Thank susan j
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 11 February 2016

Dear susan j, Thank you for taking the time to express your thoughts and concerns. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting our helpful staff. I would like...More

Reviewed 25 January 2016

The room was clean and bed reasonably comfortable but the bathroom in need of replacement. The bath was old and tatty. Some of the floor tiles were cracked and there were hair line cracks in the sink. The bed and bath linen were of good...More

Thank CDW1914
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 10 February 2016

Dear CDW1914, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to our friendly staff and the breakfast that we have served. Your kind...More

Reviewed 25 January 2016

Room was a good size and fit three grown women in no problem. Shower was nice, warm and roomy. Made good use of the bar, but didn't eat there, the food that came out to other people looked good though. Good location to get to...More

Thank C_M_Rhere
Response from Katie M, General Manager at Holiday Inn Manchester-WestResponded 15 February 2016

We are so pleased to hear that you enjoyed your stay with us. We hope you enjoyed your time at Media City and the City Center. Thank you for taking the time to write a review, it is very much appreciated. Kind Regards Katie McKune...More

Reviewed 17 January 2016 via mobile

Amazing staff, very helpful & pleasant. Recommend by Salford Crescent train station staff. Breakfast was great, egg white omelette fluffy & light. Clean room if not somewhat dated. High pressure & heat controllable shower that washed those cobwebs away first thing.

Thank Liam M
Response from Katie M, Deputy Manager at Holiday Inn Manchester-WestResponded 21 March 2016

Happy to hear that you enjoyed your stay. I look forward to your next visit. Kind regards,

Reviewed 13 January 2016

last time I stayed here I had a full refund as the room was so poor. Same again I'm afraid. The shower has black mould, and The edge strips have come off the units in the bedroom exposing the chipboard below. £129 for the night...More

1  Thank Zillip
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 29 January 2016

Dear Zillip, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the general condition and cleanliness of our room and shower. I would like to apologize...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 62 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 62 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (98)
Room & Suite (64)
Dining (26)
Questions & Answers
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bevsawood1972
12 December 2016|
Answer
Response from Sayed E | Property representative |
Salford Station
0
Votes
Room Tips
"Exec rooms with refreshments in"
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"Rooms at the back are quieter."
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"Ask for a room away from the main road"
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"stay in a different hotel"
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