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All reviewscity centreexecutive roomtrouser pressfree parkingsaturday nightan overnight staynice roomcar parkbed was very comfortableold traffordcheck in was quickmin walkcomfortable staytea coffeebar and restaurantstayed here for one nightshort stay
very basic rooms, more like a Holiday Inn Express. Rooms small but adequate, extremely limited services/choices in the restaurant in the evenings. Our dead lock on the door was broken and never repaired despite being reported on the morning after our check in on a...More
Thank susan j
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 11 February 2016
Dear susan j,
Thank you for taking the time to express your thoughts and concerns. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting our helpful staff. I would like...More
The room was clean and bed reasonably comfortable but the bathroom in need of replacement. The bath was old and tatty. Some of the floor tiles were cracked and there were hair line cracks in the sink. The bed and bath linen were of good...More
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 10 February 2016
Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to our friendly staff and the breakfast that we have served. Your kind...More
Room was a good size and fit three grown women in no problem. Shower was nice, warm and roomy.
Made good use of the bar, but didn't eat there, the food that came out to other people looked good though.
Good location to get to...More
Response from Katie M, General Manager at Holiday Inn Manchester-WestResponded 15 February 2016
We are so pleased to hear that you enjoyed your stay with us. We hope you enjoyed your time at Media City and the City Center.
Thank you for taking the time to write a review, it is very much appreciated.
Amazing staff, very helpful & pleasant.
Recommend by Salford Crescent train station staff.
Breakfast was great, egg white omelette fluffy & light.
Clean room if not somewhat dated. High pressure & heat controllable shower that washed those cobwebs away first thing.
Thank Liam M
Response from Katie M, Deputy Manager at Holiday Inn Manchester-WestResponded 21 March 2016
Happy to hear that you enjoyed your stay. I look forward to your next visit.
last time I stayed here I had a full refund as the room was so poor. Same again I'm afraid. The shower has black mould, and The edge strips have come off the units in the bedroom exposing the chipboard below. £129 for the night...More
1 Thank Zillip
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 29 January 2016
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the general condition and cleanliness of our room and shower. I would like to apologize...More