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Copthorne Hotel Manchester

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Copthorne Hotel Manchester
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1,394 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
County Durham
Reviewed yesterday NEW

Stayed here on business and never again. The signs were there when on check in (which was very slow, only one member of staff on reception with a queue of 6 people) when I got to check in to be told there had been some issue with my booking & they had no double rooms for me. I'd have to...

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Helpful?
Thank AlisonWolsy
Dublin
Reviewed 2 days ago NEW

Stayed for one night booked for my son and his dad and I ended up also going over at last minute, the staff were very understanding and very kindly put a fold up bed in the room for us. Bar staff were very friendly Wifi is not great

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Helpful?
Thank SandraAnn-R
Reviewed 3 days ago NEW

You never get a second chance to make a first impression, they say. And it's with this truth in mind that they could do with reviewing every element of their offering. From the drab reception - which was probably state of the art when anyone last paid any attention to it in 1983 - to the 'welcome' the staff provide...

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Helpful?
Thank Roo000
Durham
Reviewed 4 days ago NEWvia mobile

Stayed here on business and I agree with a lot of the reviews on trip advisor the location is very good and to have parking including is excellent. The views over the quays from my hotel room were very good and compared to most business hotels a rare treat! The hotel is good at what it is, the rooms are...

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Helpful?
Thank Facefeeder
Newquay, United Kingdom
Reviewed 1 week ago

have stayed here a number of times.we had a club room which was clean,cozy and quiet with a view over the quays.staff are lovely and very friendly.Raj ,in the restaurant,really looked after us and all the staff in there are great.located at exchange quay on the eccles/media city tram line it takes five minutes to walk from there.takes 10 minutes...

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Helpful?
Thank David B
Reading, United Kingdom
Reviewed 1 week ago

Room very comfortable and great view out to Manchester but I've got to say the general customer service was generally very poor/slow during our stay. 1. Friday night waiting to be served at the bar but no one there, told by the receptionist/security that there were 2 members of staff working in and around the bar delivering room service to...

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Helpful?
Thank RFCSG10
Reviewed 2 weeks ago via mobile

Spent one night here for business. Staff helpful and friendly. Room clean and comfortable and reasonably appointed with only one or two very minor decorative flaws. Evening meal in the restaurant with colleagues was good. Everyone ate everything on their plates. Waitress was efficient with service but we didn't linger as it was quite cold in there. Had a good...

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Thank Tiggerpuddle
Peterlee, England, United Kingdom
Reviewed 3 weeks ago via mobile

Arrived early, parrking is free and checked in by noon. Off to Salford Quays. On return slept very well and smooth check out. Decent staff, clean rooms. Well worth a visit ; this time we did not book breakfast. Will return

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Helpful?
Thank MJW998
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear MJW998 Thank you for the kind feedback following your recent stay, its great to know we our guests who have a great experience are kind enough to share their thoughts with the wider TA audience. Wishing you greetings of the season. Kind regards JOnathan

Warrington
Reviewed 3 weeks ago via mobile

Can't understand why this hotel has had some bad reviews. We were welcomed by Marlon on reception and quickly checked in. The first room allocated to us was not to our liking and Marlon changed us to an upgraded room with no fuss. Our room had a lovely view of the Quays and was very clean and well serviced. The...

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Helpful?
Thank Jankev
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Jankev Thank you for taking the opportunity to share your kind feedback with the wider TA audience. Unfortunately the online platforms for feedback are not always representative of the experience guests have. We appreciate that feedback is personal and from a specific moment in time. Somethime we may not get it right, but we strive as a team to...

Lincolnshire, United Kingdom
Reviewed 3 weeks ago via mobile

Bad start ! Arrived in lobby which was dirty not seen a hoover for a couple of days ! Man on reception grumpy and interrupted my check in twice to deal with other guests. I booked a suite with king bed which turned out to be 2 single beds pushed together . Room was tired with bad stains around it...

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Helpful?
Thank Auctioneerjim1
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Auctioneerjim1 Thank you for your feedback and I am sorry that we have not met with your expectations on this occasion. You raise constructive feedback which we can address, and along with the team leaders in the business, we must aim to ensure we have consistency throughourt. It is evident from the feedback that we can get it right,...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Copthorne Hotel Manchester

Address: Clippers Quay | Salford Quays, Salford M50 3SN, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: ₹ 4,398 - ₹ 12,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Manchester 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Copthorne Hotel Salford
Copthorne Hotel Manchester Salford, Greater Manchester, UK
Hotel Style:
#6 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Manchester staff and other travellers.
10 questions
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Wakefield, United Kingdom
11 days ago
2 months ago
Stockport, United Kingdom
8 months ago

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Questions? Get answers from Copthorne Hotel Manchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book elsewhere”
 of 5 bubbles AlisonWolsy, 19 Jan 2017 | Read review
“some rooms overlook the quays but you will need to ask.quieter rooms can be found at the very end of hotel corridors.”
 of 5 bubbles I1488QZdavidb, 9 Jan 2017 | Read review
“I'd wait for the refurbishment”
 of 5 bubbles ANGELAH686, 12 Dec 2016 | Read review
“our room was 240 good position shame about the bed”
 of 5 bubbles daveandjaneWalsall, 5 Dec 2016 | Read review
“If your staying over a weekend ask if there is a home match (football) if so ask to be kept away from the supporters.”
 of 5 bubbles denised633, 29 Nov 2016 | Read review
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