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Westcliff Hotel

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Westcliff Hotel
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564 Reviews from our TripAdvisor Community

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Showing 553: English reviews
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uk
Reviewed yesterday NEWvia mobile

We stayed in room 105 for a friends 50th birthday at the cliffs pavilion. 1st we used the toilet and it overflowed back into the bathroom.disgusting. Then we could not sleep as the paper thin walls allowed to hear noise from adjoining rooms. In the morning my husband used the shower which did not drain and overflowed into the bathroom....

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Helpful?
Thank bwcountrygirl
Cambridgeshire, United Kingdom
Reviewed 2 days ago NEW

First I should start by saying I did not pay or choose this hotel. I had an airbnb related problem meaning I had to stay in a hotel and the landlady sorted it for me. However, I did hear that it was £85 for a room with breakfast. I was 'upgraded' to a superior double purely because there were no...

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Thank Claire C
Reviewed 3 days ago NEWvia mobile

Love the afternoon tea and they really catered for every person including people with dietary needs. The home made biscuits were lovely and over all a great experience. The staff was very friendly and was great service.

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Thank Kamini P
Essex, United Kingdom
Reviewed 6 days ago NEW

I had a lovely day for my friends baby shower, Couldn't speak more highly, Firstly the selection of drinks was great all different cocktails also a good choice of non alcohol cocktails too, The food was amazing its an afternoon tea.... your not going to get HOT food but the selection was great and even went the extra mile to...

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Thank kelly222km
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest Thank you very much for such a lovely honest review - we appreciated the time taken and are please to hear that you had such a great time we look forward to seeing you again soon with kind regards Kim Midson

Southend-on-Sea, United Kingdom
Reviewed 1 week ago NEW

I totally agree KAT M afternoon tea was lovely lots of sandwiches and cake so much we took some home with us staff very friendly and helpful everything was just great would definitely recommend RITA P

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Thank ritapryor
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your positive review, we are please to hear that you enjoyed yourself and that the staff looked after you all well. We look froward t o seeing you again soon with kind regards Kim Midson

Reviewed 1 week ago

fantastic service all staff went above and beyond to make my sisters baby shower amazing sandwiches and cakes were lovely and even took lots home as plenty left waitress was very good and helpful made yummy cocktails, great value for money to. would recommend this hotel for events or even just a casual meal perfect very impressed Kat

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Thank Kat M
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest I thank you for this review and the honest reflection it portrays of the experience of yourselves and guests. With regards Kim Midson

Reviewed 1 week ago via mobile

Very very dissapointed with the afternoon tea here .the tea was grey and cold ,very little sandwiches n cakes for the money .wont be going back anytime soon .have been to many a afternoon tea and this was by far the worse

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Thank patsouthend
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest This is a very disappointing review I have spoken to the organiser Cat whom informs me that this review has been completed out of spite towards her and is not a reflection of this event or the standard of food or service. But this has been done with malicious intent. I will be contacting tripavidsor to get this...

East Sussex, United Kingdom
Reviewed 1 week ago

Booked Bed and Breakfast just for one night and were given a warm and efficient welcome by the receptionist . Room 312 was spacious, light and looked recently refurbished in very muted colours. The ensuite was also good ,apart from the grouting in the shower area and the bathroom mirror, not important, just me being fussy. The furnishings and drink...

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Helpful?
Thank Mary L
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your honest review we appreciate all the positives and note the negative comment about the receptionist - We do currently have two new members of the reception team and I will address this remark with them to encourage their interaction with the guests. I'm sure that she did not mean to come across as indifferent,...

essex
Reviewed 2 weeks ago

Just celebrated my daughters wedding at The Westcliff Hotel in February. From the first meeting with Sophie, the wedding planner, we were welcomed into the hotel and made to feel relaxed about the forthcoming event. She went through everything we needed to know and we visited her on a number of occasions. Always welcoming and reassuring about the big day....

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Helpful?
Thank leighhall
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest Thank you very much for your wonderful review. We do pride ourselves on the service we give our customers and on this occasion especially it is so important. I will pass you comments on to Sophy and the team. We look forward to welcoming you back again soon with kind regards Kim Midson

Reviewed 2 weeks ago

Stayed here whilst attending a gig at the Pavillion. Friendly staff. Room was comfortable, clean and a good size. Good breakfast. Bar needs updating. Can be a bit of a trek up the stairs if you don't fancy the small lift....but all in all enjoyed our stay.

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Helpful?
Thank Alan M
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your concise and accurate review we look forward to seeing you again shortly - when the Bar may even have been updated :). With kind regards Kim Midson

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more   less 

Additional Information about Westcliff Hotel

Address: 18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Price Range: ₹ 5,060 - ₹ 10,446 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westcliff Hotel 3*
Number of rooms: 55
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Also Known As:
Westcliff Hotel On Sea
Westcliff Hotel Westcliff-On-Sea, UK - Essex
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Questions & Answers

Here's what travellers have asked, with answers from Westcliff Hotel staff and other travellers.
14 questions
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Brackley, United Kingdom
7 days ago
2 months ago
Norfolk, United Kingdom
7 months ago

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Questions? Get answers from Westcliff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner room 204 had great view!”
 of 5 bubbles leighhall, 13 Mar 2017 | Read review
“Don't choose room 306”
 of 5 bubbles markalewis, 26 Feb 2017 | Read review
“Get a sea view room”
 of 5 bubbles 143grb, 20 Feb 2017 | Read review
“Room 115 is a small double overlooking the Thames Estuary, The views are lovely”
 of 5 bubbles melbo2002, 20 Feb 2017 | Read review
“Don't know”
 of 5 bubbles 280lesleya, 1 Feb 2017 | Read review
5 of 5