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Muthu Westcliff Hotel

Traveller (219)
Room & Suite (87)
Dining (16)
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18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW England See on map
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Room Service
3 Star accommodation
30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (751)
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All reviewssea viewcliffs pavilionstreet parkingnight porterlarge bathroombuffet breakfastwould stay againparking spacetwin roomafternoon teabooked this hotellovely viewthames estuaryone night staysandwicheshigh streetlovely room
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1 - 5 of 737 reviews
Reviewed 2 days ago via mobile

We stayed here as part of a group for a couple of nights. After reading a lot of the reviews on here we were slightly apprehensive to say the least. Check in was fast and the receptionists were friendly. As for the rooms, where have...More

Thank Rugbygeordie
Reviewed 4 days ago via mobile

Good hotel clean and tidy hallways a little run down , breakfast was ok . For the price pretty good . Rooms large and bathroom newly refurbished . Nice staff on front desk and behind the bar . Not sure who wrote all the really...More

Thank stevegollings
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 3 days ago

Dear Guest Thank you for your short and informative review. We are please to read that you found the Hotel Clean with Nice staff at a good price. We look forward to welcoming you back again soon. with regards Kim Midson

Reviewed 1 week ago via mobile

Wish I had read some of these reviews and the rude responses from management before booking this place. Very disappointing stay not worth 3 stars. Stayed here for a night to go to the theatre. On arrival there was a weird man trying to talk...More

Thank Ells S
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 3 days ago

Dear Guest I have read your review with some trepidation as you find management responses to be rude? - this is certainly not supposed to be the case, constructive criticism is acceptable aa from this we can adjust our service to a higher standard. But...More

Reviewed 1 week ago

Welcoming and efficient reception and easy to organise the parking. The life was rather small. Room very big, but bathroom was tiny!! Ordered steak for dinner, and was very surprised that french mustard was not available!! Toaster at breakfast time was extremely slow Apart from...More

Thank andrearas2016
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 1 week ago

Dear Guest thank you for your review. We note your remark about the French Mustard we have English but will make sure on your next visit we have some in just for you :) with kind regards Kim Midson

Reviewed 2 weeks ago

The hotel looked pleasant from the outside however inside was a different story. I know this hotel is only a 3 star but the room was far below that standard. There was a constant smell coming from the bathroom (obvious drainage issues), the shower wouldn't...More

Thank seanhudson1
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 2 weeks ago

Dear Guest thank you for your review it is a shame you didn't speak to us whilst you was in the building as we could have resolve anyone of the issues you had. The Night Porter has to walk the floor - this is probably...More

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This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie ...More restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. Less
Hotel class
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 75 - US$ 160 (Based on Average Rates for a Standard Room)
Also Known As
Westcliff Hotel On Sea
Muthu Westcliff Hotel Westcliff-On-Sea, UK - Essex
United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Traveller (219)
Room & Suite (87)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (13)
Family and Play Areas (2)
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Questions & Answers
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Clara C
11 April 2018|
AnswerShow all 9 answers
Response from J0444 | Reviewed this property |
There is a pay car park a short distance down the hill past The Cliffs Pavilion, if the street is 'full'.
Laura F
2 April 2017|
Response from Laura F |
*Two nights ( not tonight's 🙈)
Teresa K
21 March 2017|
AnswerShow all 6 answers
Response from Dollypogs | Reviewed this property |
I am not sure as we were there for an event rather than an overnight stay. I'm sure if you ask the really helpful team this they will be able to help you
Room Tips
"Avoid room 109"
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"check reviews first"
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"Go to a different hotel"
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"Sea views with big windows only 2 fan lights open must have been very hot in warm weather"
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