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Waltham Abbey Marriott Hotel

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Waltham Abbey Marriott Hotel
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672 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Reviewed 3 days ago NEW

Buy a Gift voucher for a spa day, which included parking for the day. Easy to get to, just off the M25. In short, the treatments were amazing (back, neck, shoulder swedish massage), but the rest of the spa was so busy it was actually quite stressful. Lunch at the bar had slow service and food was average. We came...

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Helpful?
Thank Sirrahaha
Durham, United Kingdom
Reviewed 6 days ago NEW

Fast checking. The receptionist was very polite and courteous, eager to help. Explained about hotel details and offered any support I would need. Room was nice, although not exceptional as the name may suggest. Housekeeping were very accommodating, rooms were very clean. The only criticism is that there was not much choice in the evening menu. Twenty pounds for fish...

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Helpful?
Thank winkleysedgefield
London, United Kingdom
Reviewed 1 week ago

After several fantastic office Christmas parties at Willow Farm we decided to what we thought would be an upgrade to a 4 Star hotel. Short staffed, processed turkey, frozen veg and ran out if alcohol. Well prosecco. After trying to lodge a complaint, now we are in February and still no resolve and still waiting fir a call back from...

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Helpful?
Thank TOURBOX
WalthamAbbeyMarriott, Director of Sales at Waltham Abbey Marriott Hotel, responded to this review

Dear Tourbox Thank you for taking the time to review our hotel following your Christmas party in December. I am sorry to hear that you feel your feedback has not been resolved as effectively as you would have expected. Our Senior Event Manager will be touching base with you personally on this to ensure you are satisfied with our response....

Reviewed 4 weeks ago via mobile

Looks fine initially although dated. My room was just shabby. Badly in need of updating and renovation including paneling coming away in the bathroom. Staff more interested in doing other things than helping customers. Check in staff said the gym was shut for 2 days but on closer inspection as I passed the door it turned out only the pool...

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Helpful?
Thank Paul H
WalthamAbbeyMarriott, Manager at Waltham Abbey Marriott Hotel, responded to this review

Dear Paul H Thank you for your recent response. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Once again, thank...

London, United Kingdom
Reviewed 4 weeks ago via mobile

So- we were given a cream tea and treatment for Christmas . We decided to trade it in for lunch and a treatment .Staff were very very helpful. There is a heated spa pool which was bliss and we managed to nap a lounger . The steam room was cosy but did the job. The treatments were great and we...

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Helpful?
Thank hanp86
southend
Reviewed 4 weeks ago

We had a lovely break here. Less than an hour from home. There's a health club, with pool, gym, steam room, lovely comfy beds, good restaurant and breakfast. Ioana a Romanian waitress was particularly friendly and served us very attentively for our meal.

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Thank mickdeb
Watford, United Kingdom
Reviewed 15 January 2017 via mobile

Came here with friends for a day out to a wool show. I rang in advance to book afternoon tea at the restaurant and was impressed by the helpfulness of all staff I spoke to. The trip was exactly the same. Really exceptional staff. All friendly, cheerful and helpful. Well done. Public areas were well maintained and very clean. Function...

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Thank LauraM_Watford
Essex, United Kingdom
Reviewed 15 January 2017 via mobile

as always a lovely stay at marriott. able to check in early so used pool and sauna before our night out. offered some birthday chocolates but we did not get our promised free complimentary bottle of bubbles which was a shame. Comfy beds. clean rooms. accommodated by joined room for 5 of us to enjoy our night.

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Thank beegoody2
Alcester, United Kingdom
Reviewed 9 January 2017

Generally a positive experience. The environment was very nice, the food (bar menu) was excellent and the staff were outstanding. I would particularly compliment the young guy on the bar (from Sri Lanka I think he said he was), whom I chatted to and who couldn't do enough for the customer; brilliant! This was a great visit, only spoiled by...

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Helpful?
Thank JJ H
WalthamAbbeyMarriott, Director of Sales at Waltham Abbey Marriott Hotel, responded to this review

Dear JJ H Thank you for taking the time to review our hotel following your recent visit. We certainly do appreciate your positive feedback and will certainly take on board your comments with regards to our car parking facilities. We do offer the guests the opportunity to pay for parking at the reception desk in order to avoid our guests...

London, United Kingdom
Reviewed 8 January 2017

Like many other reviews this hotel has pros and cons. The rooms were spacious, with a large comfortable bed. The decor wasn't the most modern, but it was fine. Service was patchy, particularly at the coffee bar where they were slow and rude. Some music in our private dining room would have been nice, but the food was quite good...

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Helpful?
Thank KeithandNicola
WalthamAbbeyMarriott, Director of Sales at Waltham Abbey Marriott Hotel, responded to this review

Dear KeithandNicola Thank you for taking the time to review our hotel following your recent visit. Feedback is important to us and we will take your comments on board. We do hope to have the opportunity to welcome you back to the Waltham Abbey Marriott in the near future. Yours sincerely Caroline Jenkins Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Thyme Restaurant
Thyme Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a blend of relaxed elegance and modern convenience at the Waltham Abbey Marriott Hotel. Enjoy spacious accommodations, helpful amenities and easy accessibility to Essex and Central London. ... more   less 

Additional Information about Waltham Abbey Marriott Hotel

Address: Old Shire Lane, Waltham Abbey EN9 3LX, England
Region: United Kingdom > England > Essex > Waltham Abbey
Price Range: ₹ 5,646 - ₹ 9,947 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waltham Abbey Marriott Hotel 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Marriott Waltham Abbey
Waltham Abbey Marriott Hotel Essex
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Questions & Answers

Here's what travellers have asked, with answers from Waltham Abbey Marriott Hotel staff and other travellers.
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Questions? Get answers from Waltham Abbey Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 floors didnt see the lift”
 of 5 bubbles pama124, 26 Dec 2016 | Read review
“We did not stay overnight on this occasion.”
 of 5 bubbles JaneE126, 2 Dec 2016 | Read review
“Try to get a room with a bed in it.”
 of 5 bubbles asboasbo, 30 Nov 2016 | Read review
“We had the ground floor room 119 not to far to walk and perfectly quiet.”
 of 5 bubbles Carol1048, 27 Sep 2016 | Read review
“Our rooms were down a long corridor, overlooking the grass and very quiet.”
 of 5 bubbles CarolineD511, 21 Sep 2016 | Read review
5 of 5