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Highfield Grange Holiday Park - Park Resorts

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847 Reviews from our TripAdvisor Community

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There are newer reviews for Highfield Grange Holiday Park - Park Resorts
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Showing 847: English reviews
Reviewed 5 April 2016

We stayed in a comfortable Gold 6 berth caravan for 3 nights. Spacious, clean and ideal for me and my two children. Paving around the caravans was poor as the wet weather meant you were stepping in muddy areas to get to your front door and taking mud into the vans. The bar staff didn't know what a Sauvignon Blanc...

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Helpful?
Thank Sue T
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your feedback regarding your recent holiday at Highfield Grange Holiday Park. I was pleased to read your comments regarding your accommodation. Unfortunately in poor weather conditions the park can be very wet and muddy. I was sorry to read your comments regarding the catering and bar facilities. I have passed your comments to the complex manager for...

Chelmsford, United Kingdom
Reviewed 4 April 2016 via mobile

We had a great weekend with our three children at highfield grange. The team stars running the children's entertainment were brilliant. The holiday was great value for money and we were pleased with our silver plus caravan.

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1Thank Rachel25W
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your comments regarding your recent stay with us. I am pleased to read that you enjoyed your holiday and hope that we see you again soon. If you wish to book again don’t forget you will receive a second holiday discount as a thank you from us! Highfield Grange Holiday Park 0843 309 2562

Reviewed 4 April 2016 via mobile

I am very sad to be writing such a poor review but unfortunately our holiday was completely ruined on our final night. This is going to be our lasting memory and as a result, we will not be returning. There was a police incident two caravans away from where we were staying that lasted almost two hours. There was fighting,...

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Helpful?
Thank CathHenvey
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

I would like to thank you for taking the time to leave your feedback regarding your recent holiday at Highfield Grange Holiday Park. I would also like to apologise that you experienced disturbance during your stay. Should you wish to discuss this matter with me please do not hesitate to contact me on 01255 689800. I hope that you do...

Great Yarmouth, United Kingdom
Reviewed 1 April 2016

We have just got back from our Easter break with our touring caravan. Shower block has been updated since we went to have a look at site. Site was rather muddy. The waste water was a problem as you had to lift your waste container up rather high, no good for an elderly person, also no place to rinse it...

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Helpful?
Thank JANE T
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave your feedback regarding your recent holiday at Highfield Grange Holiday Park. I was disappointed to learn that you did not enjoy your stay with us. We use our guests feedback to evaluate learn and improve our services so appreciate you taking the time to leave us your comments. Highfield Grange Holiday Park...

London, England, United Kingdom
Reviewed 1 April 2016

We have just returned from 5 days at Highfield Grange. outside the caravan was very slippery and very muddy. one of the bedroom window locks was broken. we complained to reception and was told it will be dealt with but it never was. Our biggest problem was a noisy neighbour. They had a loud party one night and most nights...

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Helpful?
Thank Linda C
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your feedback regarding your recent stay with us. I was disappointed to read that nobody came back to you regarding your issues with you caravan. I can assure you that this is not normal practice and apologise that this happened in this instance. I have noted your comments regarding issues with disturbance. We take disturbance very seriously...

Reviewed 1 April 2016 via mobile

Debbie the bar supervisor was extremely helpful she made every effort to rectify all problems we had an all bar staff in general was very polite an went out of they way to assist us in any way appropriate we will defiantly return due to the help we were given by Debbie the supervisor... She is a true star 💯💯💯💯...

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1Thank Carl A
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your feedback regarding your recent holiday at Highfield Grange Holiday Park. I am really pleased to read that you experienced our high standards of customer service and look forward to welcoming you back to Highfield Grange soon. Highfield Grange Holiday Park 0843 309 2562

Reading, United Kingdom
Reviewed 28 March 2016

Unlucky with the caravan, no double glazing, very draughty throughout, single gas fire insuficient and water power from the shower not effective. The clubhouse, bar, restaurant and pool area are more than adequate and a good time awaits. The base noise from the club does permeate the living areas and may disturb. We were unlucky in having neighbours from hell...

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Helpful?
Thank MyLeftSock
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave your feedback regarding your recent holiday at Highfield Grange Holiday Park. I was disappointed to read that you were unhappy with your accommodation. We do have caravans with double glazing and central heating. When booking with Park Resorts please mention the above so that we can discuss the different grades of caravan...

Swindon, United Kingdom
Reviewed 26 March 2016

Caravans clean and well stocked. Staff helpful. Pool lovely and warm. Very quiet in the week before Easter but still lots to do for the kids. Site on the edges of Clacton so need a car to get anywhere. Brilliant cheap holiday.

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3Thank SophieCla
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave feedback on your recent holiday at Highfield Grange Holiday Park. I was pleased to read learn that your caravan was up to our usual high standards and that our staff provided you with the care that we pride ourselves with. I’m pleased you enjoyed your holiday with us and hope to look...

Feltham, United Kingdom
Reviewed 6 January 2016

This park is one of the best resorts they own. With everything local, me and my family have been multiple times, each time the kids never wanting to come home. The entertainment is ok, becoming slightly repetitve but fun for children The bar is clean and ready for all sorts from owners to visitors. We tend to eat off site...

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Helpful?
Thank CMcPhail1990
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to share your experience with us here on Trip Advisor. We are delighted to read your comments and can assure you a new menu experience is coming this season along with revised Entertainment’s packages including star visits from the likes of Sam Bailey so please do come back soon! Highfield Grange Holiday Park 0843...

Reviewed 14 November 2015 via mobile

Had a bronze caravan, it was alright but the word bronze describes it well, gone off milk stains in the fridge, greasy cutlery (had to wash them in soapy water) tight squeeze from the toilet to the wall (knees literally touched the wall) etc, also in September not much was open which was a bit downhearted 🙈😢 Had a lovely...

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Helpful?
Thank Chelsea L
Park R, General Manager at Highfield Grange Holiday Park - Park Resorts, responded to this review

Thank you for your comments during your stay with us, we really do appreciate all the feedback. I’m very sorry to read you had some cleanliness issues in your holiday home regardless of grade they should be spotless and I sincerely apologise however its good to read you enjoyed your stay and I do look forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Free Internet
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Highfield Grange Holiday Park - Park Resorts

Address: London Road, Clacton-on-Sea CO16 9QY, England
Region: United Kingdom > England > Essex > Clacton-on-Sea
Price Range: ₹ 777 - ₹ 3,109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highfield Grange Holiday Park - Park Resorts 3*
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Also Known As:
Highfield Grange Holiday Park - Park Hotel Clacton-On-Sea
Highfield Grange Holiday Park - Park Resorts Clacton-On-Sea, Essex
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Questions & Answers

Here's what travellers have asked, with answers from Highfield Grange Holiday Park - Park Resorts staff and other travellers.
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Questions? Get answers from Highfield Grange Holiday Park - Park Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for accommodation near the Entertainment area as otherwise you will spend a lot of time walking back and forth.”
ctnaylor, 4 Apr 2017 | Read review
“If you like peace and quiet stay Monday to Friday.”
Mekongmarcus, 27 Sep 2016 | Read review
“Cannot fault anything :)”
W962OLmichellet, 26 Jul 2016 | Read review
“You get what you're given.”
  • Like a hammock.
FloydOnForever, 15 Jul 2016 | Read review
“upgrade to silver”
nokesy67, 6 Jul 2016 | Read review
5 of 5