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Best Western Brome Grange Hotel

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Set in delightful countryside the Best Western Brome Grange is an ideal venue for both business and pleasure. Originally founded in the 16th century the hotel has been extended and renovated and boasts 44 fully equipped en-suite bedrooms, 65 seater contemporary Courtyard Restaurant, 3 Meeting rooms, Precor Equipped Gymnasium, Spa Bath and Steam Room, Beauty Treatment rooms and 16th Century Tithe Barn Conference and Banqueting Facility. FREE Wifi and fully licensed Bar and Lounge area. The hotel is ideally located between the three poignant towns of Norwich, Ipswich and Bury St Edmunds and withe easy access to delightful Coastal Towns.
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Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Public Wifi
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Location
Full view
Getting there
Norwich Airport39 km
Cambridge Airport67 km
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Reviews & more
676Reviews
190Photos
6Q+A
100Room tips
Traveller rating
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Was advised on arrival that I had been upgraded to a refurbished room... only to find someone else's business in my loo... I did ask about another room (as well as someone else's business, room 26 only had a shower cubicle) and the lovely chap on reception showed me two of the co
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Stayed here as part of coach party organised as a replacement hotel from the one used by the coach company. Clearly this was a mistake as they were not geared up to dealing with a coach party. Our room was clean and warm but when we checked with others on our tour, it appeared we
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+6
The room was cold upon arrival so we put the heating on 5 and it was still cold. It had a big gap between floor and door so was blowing cold air all of our stay.
The bathroom had a cracked tile in shower also mould spots on the ceiling and paint peeling off walls and bath panel.
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Response from SarahB14731, Manager at Best Western Brome Grange Hotel
Responded 4 days ago
Dear Satan65 We are grateful that you have taken the time to leave feedback from your recent stay at our Hotel. It is disappointing to hear that your stay did not meet expectations. The Hotel has been on a long journey with it's refurbishment, offering modern superior bedrooms within the main hotel. As we continue our journey we plan to update more of the courtyard bedrooms to the same modern standard and develop the hotel grounds. Please be rest assured that I have directed your feedback onto our Operations Manager, so that the bedroom issues mentioned can be resolved, as this is not our normal standard. The Hotel has had a recent change in Management. This will help with the structure of service and overall breakfast experience. Should you find yourself in the area again please consider staying with us, to allow us to restore your faith in our Hotel and service we aim to provide. Kindest Regards Sarah Booty Duty Manager
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Fantastic hotel, food and staff! Nothing was to much trouble for any of the staff. Bar and restaurant are excellent. I had a superior room which was spotlessly clean. The Wi-Fi was also excellent. I had a 4 day business trip in the area and would certainly use this hotel again.
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Response from SarahB14731, Manager at Best Western Brome Grange Hotel
Responded 4 days ago
Dear DavidbV5712FH Thank you for taking the time to review your stay with us here at the Best Western Brome Grange Hotel. We appreciate your feedback, as it allows us to improve the standard and service we aim to provide. I will pass your kind words onto the Team who will be pleased to hear that you found the bedroom clean, food enjoyable and WIFI excellent. The staff do their very best to offer a relaxed yet professional service and I am delighted to hear that this came across during your stay with us. We hope to be able to welcome you back to us in the near future so that you can see all the ongoing improvements we are making. Kindest Regards Sarah Booty Duty Manager
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We needed a weekend away and opted for their romantic weekend break. We were initially concerned as there was a wedding going on at the hotel, we needn’t have worried as we were not disturbed at all.
This is a lovely hotel and the frisbee excellent. Must mention the staff who we
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Response from SarahB14731, Manager at Best Western Brome Grange Hotel
Responded 1 week ago
Dear Tubeway Thank you for taking the time to review your recent stay. From all the Team here at the Best Western Brome Grange Hotel we would like to thank you for your kind words. It's nice to hear you enjoyed your romantic weekend break. We hope to be able to welcome you back to us again in the near future, Kindest Regards Sarah Booty Duty Manager
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Hi Would anyone know the name of the band that played at the Tighe Barn New Year's Eve 2015. They were really good and we would like to book them for an event but cannot remeber their name. I believe they came from Diss. Someone said Lick and a Promise but its not them.
Hi There, Lick & a Promise in 2015 Muppits in 2016 Both Bands are on Facebook Please do not hesitate to contact me at the hotel on 01379 870 456, if you require further information Kindest regards Julie Campbell
0 votes
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I have put a question on your Q & A website regarding parking our motorhome. Would appreciate a reply, please. Thank you
Hi ... The archway is 3.3 m high and we have ample parking
0 votes
Hello, We are staying here in May and I did ask on your live chat about whether our modest motorhome (just under 3 metres in height) will comfortably fit through your arch when it comes to parking. Unfortunately, no-one got back to me within a reasonable time and I still don't know the answer. The height is the only thing in doubt as we frequently can't park in car parks because it won't go under barriers. It is only about 17 - 18 feet long not one of those massive vehicles. Look forward to your reply. S. Willcox
Thank you for your email. The live chat is only for Trip Advisor itself I believe so sorry no one got back to you. There is an archway at the hotel so I would suggest contacting our reception team directly to clarify this 01379 870456 or email us via our website. Many thanks and we look forward to welcoming you to the Hotel.
0 votes
Hi we have booked the cottage, is there tea & coffee provided?
Hi.... Tea, coffee and hot chocolate are provided. The Cottage also has a fridge and a microwave in the kitchenette area. We look forward to welcoming you.
1 vote
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Hi there I'm attending a wedding here in Sept..as I'm travelling from Scotland I'm not aware if area I'm looking to see if any one can recommend hairdresser that can come to hotel or hairdresser within walking distance many thanks x
I am sorry but you will need to drive to a hairdressers it may be worth asking the hotel spa if they know anyone that will come to the hotel they may be the ones to ask as in beauty business. Sorry cant help its about 3 miles to Diss approx. You will have a lovely time really nice hotel and helpful people. Regards K
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Previous
12
"Rooms on the front can be noisy as next to main trunk road. Rooms in the courtyard are quiet by away from the main hotel"
"Think before you book."
"Our room was on the second floor room 32,view over the fields."
"Some rooms are well away from the main road and kitchens. If you want peace and quiet, ask for these rooms!"
"Drive past"
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PRICE RANGE
US$ 52 - US$ 100 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast AngliaBrome
NUMBER OF ROOMS
44
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