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Svalbard Hotel

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292 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

The hotel is nestled inside the Main Street of the town with easy access to the pub and shops, the check-in process is easy and given a keycard with the room code on. As the rooms where not ready there is soup and bread available to warm up. The hotel staff are friendly, the rooms are very well decorated and...

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Thank gareth_999
San Diego, California
Reviewed 1 week ago via mobile

This hotel is close to the main shops and restaurants in Longyearbyen. The staff is very knowledgeable about where to meet up with excursion operators, airport transportation and local goings-on. It was a great place to stay during the Polar Night and the facilities were very clean and cozy. The breakfast buffet was very varied and well-stocked. I would definitely...

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Thank Kenn H
Reviewed 1 week ago via mobile

A modern and nice hotel, situated in Longyearbyen along the main shopping street. The rooms are new with a modern style. FlatTV, really good beds and a couple of chairs. The reseption and dining erea is great, with good food and service minded personell. Will return for my next trip to Svalbard.

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Thank Ole-Andre N
Reviewed 3 weeks ago

I totally recommend this wonderful hotel. Very new and well designed, cosy and clean hotel. Rooms and toilets are great, spacious and comfy! They offer you free tee and coffee all day and night to enjoy in their lounge area with good music. There were so many things to choose for b'fast!! I loved it! There was a receptionist girl...

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Thank Niege d
Beratzhausen, Germany
Reviewed 3 weeks ago

We had an awesome stay. The room was perfect. They have a large picture over the bed in each room of some arctic view, an iceberg or snow covered mountain for example. Comfortable bed, bathroom was very modern and nice. Hotel is near the shops and restaurants. They have the main building and an annex. We stayed in the annex....

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Thank seechdog
Ede, The Netherlands
Reviewed 4 weeks ago

excellent experience. staff is friendly and knowledgeable. breakfast buffet has more than enough choice. nice lounge area to put your feet up after a satisfying expedition organised with help from the staff. all in all highly recommended hotel.

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Thank Lawrence976
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you Lawrence976 for this kind review, We are very happy you enjoyed your stay with us and we hope you will visit us again! Best regards, Svalbard Hotell and Lodge Team

Denver, Colorado
Reviewed 4 January 2017

Really helpful staff. They knew our names. Great follow through on itinerary coordination. When trips were canceled due to weather they rescheduled or found another activity option for us. Accomodating, friendly, top notch! Total Rock Stars!!

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Thank Gallavantingone
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you Gallavantingone! We are really happy you enjoyed your stay with us, and we hope to see you again! Best wishes from Svalbard!

London, United Kingdom
Reviewed 3 January 2017

We stayed here for three nights over New Year. It is a wonderful hotel and totally, totally recommended for your stay. The staff were friendly, polite and incredibly helpful. The rooms were comfortable, warm and clean. Breakfast each morning was fabulous (especially the scrambled eggs) with gluten free options available (including GF bread). The free coffee and hot chocolate in...

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1Thank SJC67A
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear SJC67A, Thank you for taking the time to write us a review, and we are so glad you enjoyed your stay with us! Thank you for choosing us and we hope you will get to visit us again soon! Warm wishes from Svalbard!

Brooklyn, New York
Reviewed 28 December 2016

Stayed here with a friend for four night in December 2016 - we loved it! It's new and so well designed - everything from the lighting to the music. The lobby is very comfortable and we enjoyed several glasses of hot wine relaxing there in the comfortable chairs.

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Thank SaltyHoney
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you SaltyHoney for giving us a review, we love to hear from our guests! We are very glad you enjoyed our new hotel, and we hope you get the chance to visit us again. Best wishes from 78 degrees North!

Brisbane, Queensland, Australia
Reviewed 6 December 2016 via mobile

You cannot compare this hotel to the big oh~lala 4 star city hotels with the big o pampering lifestyle. It will be unfair. Svalbard, despite being tax free, is expensive being isolated. The hotel room is a modern basic. Clean, neat and functional. The staff make the place homely - Christine, and the young fellow with a beard (didn’t remember...

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Thank fgavriele
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Thank you fgavriele, for taking the time to give us a review, we love to hear back from our guests. I'm glad to hear that we could help you and make your stay comfortable despite some noisy neighbours :) The name you are looking for is Jesper, they are very pleased to have been able to make your stay memorable....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Polfareren Restaurant
Polfareren Restaurant
Cuisines: European, Asian, Contemporary, Scandinavian, Norwegian, French
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Svalbard Hotel consists of three separate buildings; The new main building, opened in February 2016, offers 22 double rooms inkl 2 handicap friendly rooms and 2 family rooms, 3 superior double rooms, 5 Delux double rooms and 1 Polar bear suite. The second building, located right across the street, is the previous main building with 17 double rooms, including 2 handicap-friendly rooms. This part of the hotel also offers conference facilities for small groups. In the new building, we have a wine bar with quality wines from all over the world, beer from the local Svalbard Brewery and the new Restaurant at Svalbard hotel offers a soup buffet-lunch, and an Asian-nordic inspired a la carte at night. The third building - Svalbard Lodge, offers 10 apartments located just about 50 meters from Svalbard hotel. The apartments have fully equipped kitchens, washing machine and all the necessities you might need for a longer stay or to live a normal family life on you vacation. Both the Hotel and Lodge are situated in the heart of Longyearbyen, only a few meters from various restaurants, bars, shopping center and souvenir shops. ... more   less 

Additional Information about Svalbard Hotel

Address: Postboks 538, Longyearbyen 9171, Norway
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Price Range: ₹ 12,010 - ₹ 33,213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Svalbard Hotel 3*
Number of rooms: 51
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Also Known As:
Svalbard Hotel Longyearbyen, Spitsbergen
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Questions & Answers

Here's what travellers have asked, with answers from Svalbard Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, 36 i believe, was supposed to be the best room for a view, however if you want a view, you should go when there is sun. Ha,Ha!”
 of 5 bubbles seechdog, 26 Jan 2017 | Read review
“Polar Bear Suite!”
 of 5 bubbles SaltyHoney, 28 Dec 2016 | Read review
“I was on the 2nd floor - very quiet.”
 of 5 bubbles Chitownchristmasgirl, 4 Dec 2016 | Read review
“If noise can bother you, choose a room on the far end of the away from the lobby”
 of 5 bubbles bchalonergill, 4 Dec 2016 | Read review
“The standard rooms at the third floor have the best view on the bay!”
 of 5 bubbles Kalispera2014, 28 Sep 2016 | Read review
5 of 5