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Basecamp Hotel

Travellers' Choice award winner
05/06/2017 06/06/2017
1 room 2 adults 0 children
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239 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Province of Bergamo, Italy
Reviewed 11 April 2017

This cosy and rustic hotel gives the right feeling of arctic trapping ... 👍 After 4 years i came back with a friend and i had the same room ( nr. 10) as before. Hotel staff very nice and helpfull, great breakfast, nice and characteristic room (the new plastic electrical tubes should be masket better and the outside ventilator is...

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Helpful?
2Thank adriano l
Basecamp E, Front Office Manager at Basecamp Hotel, responded to this review

Happy to welcome you back to us again, thank you for visiting!

Reviewed 3 April 2017 via mobile

Very nice surprise considering that we are so far away from so called civilised world. The interiors are in wooden, very nicely designed. We really liked the room. The breakfast was ok. Really enjoyed the staying

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1Thank Marek V
BasecampHotel, Front Office Manager at Basecamp Hotel, responded to this review

Thank you for staying with us, we aim to give our guests the best experience considering we are a bit North form "civilization". Welcome back to the Arctic at another occasion!

Reviewed 27 March 2017 via mobile

We stayed 4 nights in the hotel. We had a warm welcome and got some information about the settlement. We booked our acitivities with the hotel and they were always ready to inform us. One of our activities has been cancelled because of the bad weather and they looked for an alternative. The staff is really friendly and helpful. The...

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1Thank Virginie D
BasecampHotel, Front Office Manager at Basecamp Hotel, responded to this review

Thank you for visiting us at Basecamp Hotel and thank you for the review. Welcome back at another occasion!

Reviewed 1 March 2017 via mobile

We spent several days and the room, the common areas and the service was just perfect. They know what guests need and they make sure they get the most out of their trip. The food is also very nice and as a plus the hotel is connected with a restaurant so you do not need to get out in the...

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1Thank Pablo F
BasecampHotel, Director of Sales at Basecamp Hotel, responded to this review

Thank you for your kind review, we are happy to be your home in the Arctic. Hope you catched some aurora while staying at Svalbard! Linn Tove/ Basecamp Explorer

Dubai, United Arab Emirates
Reviewed 27 February 2017

Stayed here overnight on the way to an expedition, good clean rooms, nice shower and good breakfast! Employees were helpful and had good information when requested. THe hotel has a load of memorablia from Svalbard and from Kenya where they have a sister hotel. Interesting fact was that the room charge that you pay goes to helping them plant a...

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Thank JaideepAbraham
BasecampHotel, Director of Sales at Basecamp Hotel, responded to this review

Thank you for the review, highly appreciated. We contribute to Kenyan ecosystem through among others tree planting, seeking to counter the carbon footprint created by our visitors’ air travels. Thank you for your contribution! Linn Tove/Basecamp Explorer

London, United Kingdom
Reviewed 15 February 2017 via mobile

Perfect for those wanting to stay in a hotel befitting of the surroundings. Basecamp is really cosy and characterful with under floor heating, walls decorated with seal skins and driftwood and rooms without TVs or phones making it feel as if your staying in a real trappers cabin. Comfortable and there was always plenty of hot water, although the beds...

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1Thank Stella P
BasecampHotel, Director of Sales at Basecamp Hotel, responded to this review

Dear Stella, Thank you for the review, we appriciate it alot! All the best from Spitsbergen team/ Linn Tove

Reviewed 8 February 2017 via mobile

We stayed at Basecamp Hotel from 30th January to 3rd February. It was a bucket list trip for my 78 year old mother. I must admit I was quite nervous about taking my mother somewhere so extreme but the minute we set foot in Basecamp, my fears disappeared. I cannot praise the hotel and it's wonderful staff enough. The atmosphere...

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2Thank Lucy B
BasecampHotel, Director of Sales at Basecamp Hotel, responded to this review

Dear Lucy. Great to hear that you liked our unique hotel and staff, we appreciate your feedback. We look forward to welcome you back in the Arctic!

Aberdeen, United Kingdom
Reviewed 7 February 2017

On our first visit to Svalbard and Longyearbyen, we didn't really know what to expect...apart from the cold! We certainly weren't expecting the levels of hospitality and friendliness we experienced in Longyearbyen, from the Flybuss to the hotel, to the restaurants, to the tours. I don't think it's too much of a stretch to say we were warmly welcomed to...

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1Thank SimonDownie
BasecampHotel, Director of Sales at Basecamp Hotel, responded to this review

Thank you for the review, we are glad to hear that Basecamp Hotel and our hosts in the reception made your visit to Svalbard an experience. Hope to see you in the Arctic again!

Exeter, United Kingdom
Reviewed 3 January 2017

We stayed at Basecamp for 5 nights with our 3 children ages 15,12 and 10 years. The hotel lived up to all expectations-and our family room really was perfect for our stay.The staff were really relaxed, friendly and sorted lots of trips for us.....we would LOVE to return sometime soon and really couldn't recommend Basecamp enough. Best place to stay...

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1Thank carolinehart
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Dear guest. Great to hear that we made you feel like home in the Arctic, hope to see you back North at another time :) We appreciate the review at Tripadvisor!

Reviewed 3 December 2016 via mobile

What a great stay. We arrived in snow but over the next few days perfect weather with the lights going day and night. Basecamp was a unique place to stay situated in the heart of the town with unique trapper decor. The were great at arranging outings and suggested events in town that were on that weekend . The rooms...

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Helpful?
2Thank Karen P
Basecamp E, Director of Sales at Basecamp Hotel, responded to this review

Dear Karen Thank you for the visit and great review, glad to hear that you had a wonderfull Svalbard experience.

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Basecamp Hotel is situated right at the heart of Longyearbyen, among restaurants, pubs, shops and bank. It is absolutely Longyearbyen's most amazing hotel; decorated in traditional trapper's style with driftwood, sealskins, pictures and objects that illustrate the past and current trappers' life in the Arctic. Despite its rusticity, Basecamp Hotel offers high quality accommodation with unique style! Basecamp Hotel is part of Basecamp Explorer Spitsbergen, which operates day trips and expeditions to Isfjord Radio, Trapper’s Station and Nordenskiöld Lodge. ... more   less 

Additional Information about Basecamp Hotel

Address: Main street of Svalbard | Boks 316, Longyearbyen 9171, Norway (Formerly Trapper's Hotel)
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Price Range: ₹ 13,316 - ₹ 20,944 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Basecamp Hotel 2.5*
Number of rooms: 16
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Also Known As:
Basecamp Hotel Longyearbyen, Svalbard - Spitsbergen
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Questions & Answers

Here's what travellers have asked, with answers from Basecamp Hotel staff and other travellers.
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Virginia

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Questions? Get answers from Basecamp Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family room slept 5 comfortably with fantastic sleeping platform and cosy seating area .”
carolinehart, 3 Jan 2017 | Read review
“all rooms are good”
najmasanai, 20 Oct 2016 | Read review
“One suite has a queenbed”
snorringBommel, 19 Jul 2016 | Read review
“All the rooms seemed to be quiet.”
nightingale1972, 13 Jul 2016 | Read review
“Call the hotel and ask them about available rooms. Each room is slightly different. They try to be as accommodating as possible.”
sport10010, 19 May 2016 | Read review
5 of 5
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US$ 275* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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