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Star Beach Village & Water Park

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Themistokleous 5, Hersonissos, Crete 70014 Greece
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Traveller (1698)
Room & Suite (262)
Dining (205)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Star Beach Village & Water Park
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 196 hotels in Hersonissos
Location
Cleanliness
Service
Value
Travellers' Choice
Location: Star Beach Village is located only a few meters from its sister, Star Beach Water Park, with 4 beautifully sandy beaches available, just 25 km from N. Kazantzakis International Airport, 3 minutes driving from the center of Hersonissos and another 30 minutes driving from the City of Heraklion, the 2.000 B.C. Minoan Knossos Palace, and the Venetian Harbor. From the east side there is the picturesque town of Agios Nikolaos (30 km) and the summer ancient Minoan Palace of Malia (5 km). Accommodation: It consists of 395 beautifully decorated dbl rooms, family rooms, superior family rooms, suites, and dbl rooms Annex, with garden and sea view, split unit heating and air-conditioning, bath or shower, hairdryer, direct isdn telephone line, safe box (free), sat. T.V, music channels, direct Wi-Fi Internet access, fridge (with mineral water refreshed daily), microwave, water-boiler with coffee & tea amenities and balcony or terrace. All rooms have been renovated during the winters of 2016 & 2017. Annex rooms were built during the winter of 2019. Room Types: A) Standard Double room. Open plan with 1 double bed, plus 2 singles or a bunk bed. (Max. occupancy 3 adults + 1 child). B) Sea View Double room. Open plan with 1 double bed plus an extra single bed or a bunk bed. (Max. occupancy 3 adults). C) Double room Annex. Open plan with 1 double bed or 2 sgl beds. (Max. occupancy 2 adults). These rooms are in our new building across the road, right opposite from the main entrance of the Hotel, approx. 150 m. away (To cross the road and come to the main Hotel’s area, there is an underground passage available approx. 250 m. away from the Annex building). The Annex building has its own swimming pool and a very nice pool-snack bar). D) Standard Family Room. They have a children room with 2 single beds separated from the main sleeping room which has 1 double bed plus 2 single beds or a bunk bed. (Max. occupancy 4 adults + 2 children). It has also an extra W.C. separated from the main bathroom. E) Superior Family room. Same decoration and facilities like the standards, only that they are more spacious. (max. occupancy 5 adults + 1 child). F) Star Suite. New rooms, constructed in 2016, only a few meters from the beach. Open plan sleeping-living room with 1 double bed plus an extra single bed. (Max. occupancy 3 adults). Extra facilities exclusively for the Suites: -Bathrobes & slippers -Special bath amenities -Basket of fruits & wine upon arrival -Full fridge with mineral water & soft drinks (refresh daily) -One-time free use of the Jacuzzi in our spa center per person, per stay -One-time free 10 min. massage in our spa center per person, per stay IMPORTANT NOTE: The Hotel has 6 rooms in the main building special designed for handicapped (easy access with wheelchair). They have larger doors according to the International Standards, direct access from and to the reception, the lobby, and the main restaurant with a lift, shower instead of a bath and all the necessary equipment in the bathroom and the toilet to sit, stand and hold. Swimming Pool: The Hotel’s main swimming pool, open only for hotel clients with fresh water, depth from 20cm-140cm, size 700 square meters with open-air Jacuzzi and separate children pool. Deck chairs and umbrellas are with no charge around the pool. In Water Park, also open to non-Star Beach Village clients, there are 8 swimming pools for everybody’s taste. Basic package food & beverage description: “Minos” Main Restaurant In-door & out-door restaurant (no smoking area). It is in the main building of the Hotel. Breakfast, lunch & dinner served in buffet style, self-service. Operation hours: 07:30 – 10:30. Serves full American breakfast. 13:00 – 14:30. Lunch buffet accompanied by soft drinks, draught beer, local wine (bottle), mineral water, filter coffee, hot chocolate, tea, juices. 18:30 – 21:30. Dinner buffet, accompanied by soft drinks, draught beer, local wine (bottle), mineral water, filter coffee, hot chocolate, tea, juices. Remarks: -Show cooking stations: During breakfast: fried eggs, omelettes, crepes, waffles, fresh bread, smoothies etc. During dinner: Meat and fish a la minute, Pasta Corner, pastry action etc. -Every evening different theme buffet (Italian, Greek, Mediterranean, Indian, Mexican, European, Cretan etc.). -Special children menu in separate kids’ station. -Health & diet station. -Vegan & vegetarian station. -Cretan traditional corner. -Baby corner (microwave, blender, water boiler). “Cretan Star” Taverna It is located right in front of the Hotel, inside the Star Beach Water Park and has a spectacular view to the Cretan Sea (no smoking area). Breakfast, lunch & dinner served in buffet style, self-service. Operation hours: 08:00 – 10:00. Serves full American breakfast. 12:30 – 14:30. Lunch buffet accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices. 18:30 – 21:30. Dinner buffet, accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices. Remarks: Show cooking stations: During breakfast: fried eggs, omelettes, crepes, waffles, fresh bread etc. During lunch & dinner: Meat and fish a la minute, Pasta Corner, fresh grill, freshly made pizza, fresh burgers, gyros & doner. -Once a week BBQ night. -Once a week fish & sea-food night. -Once a week Cretan traditional night. -Cretan traditional corner. -Special children menu in separate kids’ station. -Baby corner (microwave, blender, water boiler). Guests must pre-book their dinner at least one day before. “Asian Star” Chinese & Japanese Restaurant It is located at the east side of the Hotel, right in front of the family area of the Water Park (no smoking area). Dinner in buffet style. Operation hours: 18:30 – 21:30. Dinner buffet, accompanied by soft drinks, draught beer, local wine, mineral water, filter coffee, hot chocolate, tea, juices. Remarks: Show cooking stations: Traditional Asian food (Chinese, Japanese, and Thai) cooked fresh every evening. Guests must pre-book their dinner at least one day before. “Dionyssos” Pool-Snack Bar Out-door Bar (next to the Hotel’s swimming pools). Operation hours: 10:00 – 24:00. It serves mineral water, filter coffee, hot beverages (espresso, cappuccino, and hot chocolate), tea, juices, soft drinks, long drinks, draught beer, as well as local wine and international spirits. Toasts, sandwiches, burgers, hot-dogs, pommes frites, ice cream, pizza, variety of salads & sorbets are being served between 10:00-18:30. “Helios” Lobby Bar In-door & out-door main bar (in the main building). Operation hours: 15:00 – 23:00. It serves mineral water, filter coffee, hot beverages (espresso, cappuccino, and hot chocolate), tea, juices, soft drinks, long drinks, draught beer, as well as local wine and international spirits. 16:00 till 17:30 “Coffee break” served with assorted pastries. 17:30 till 19:30 “Champaign time”. “Blue Star” Beach Bar Out-door beach bar (at the west side of the water park, right in front of the sea). Operation hours: 10:00 – 18:00. It serves mineral water, filter coffee, hot beverages (espresso, cappuccino, and hot chocolate), tea, juices, soft drinks, long drinks, draught beer, as well as local wine and international spirits. It also serves toasts, pommes frites, pizza, ice cream & variety of salads in salad bar. 12:00 till 17:00 wok bar with meat & fish choices from the guests, cooking fresh a la minute. “City” Pool-Snack Bar Out-door bar (located in the Annex building right next to the swimming pool of the Annex). Operation hours: 10:00 – 18:00. It serves mineral water, filter coffee, hot beverages (espresso, cappuccino, and hot chocolate), tea, juices, soft drinks, draught beer, and local wine. Toasts, pommes frites, ice cream, pizza, and Greek salads are being served between 10:00-17:00. “Thalassa” Beach Bar Out-door beach bar (at the east side of the water park, right in front of the sea). Operation hours: 10:00 – 18:00. Serves filter coffee, hot beverages (espresso, cappuccino, and hot chocolate), tea, mineral water, soft drinks, & draught beer. General Remarks: *Local drinks (ouzo, raki, and brandy), draught beer, long drinks, local red, rose & white wine, international spirits, soft drinks, coffees & juices, are included in the price only during the operation hours of the Hotel’s Departments. *The operation hours of the open-air Bars & Restaurants can be changed during the day due to weather conditions. *The operation of the Water Slides can be changed due to weather conditions. *All guests during their stay must wear a special bracelet received only from the Reception Desk upon arrival. *Direct access from the Hotel to the Water Park also through our underground passage. All Inclusive facilities: -WI-FI Internet (in all rooms & public areas plus the Hotel’s Internet Corner). -Safe Deposit Box (inside all rooms). -Baby cot in the room. -24 hours Reception Service. -Luggage Service. -Parking. -Sunbeds & umbrellas at the Hotel’s pools, at the Water Park and the beach. (The large sunlounges and gazebos are excluded and are with extra payment only in the VIP area of the park). -Daily use of the Water Slides at the Water Park between 11:00-18:00 (the giant water slides can be used by children over 1,10 heights, only). -Beach towels. -Free use of the pools and the lazy rivers at the park. -Mini football -Basketball -Beach volley -Fitness gym -Mini-club (6 times per week for children 4-12 years old). -Daily light Animation by the Hotel’s pool (sports, games, competitions). -Once a week International Dancing Show. -Once a week Cretan & Greek traditional live music & dances. -Once a week Magic Show. -Once a week quick-change Show. -Once a week fire & acrobatic Show. -Once a week Cuban live Show. -Once a week light dancing Show (Lumiere). Shops: Right opposite our Reception Desk, our guests can find a Mini Market & a Souvenir Shop. Fitness club: Use of gym, mini-football, basketball & beach volley is free of charge. Activities: Star Beach Water Park (A real fun for both adults and children) is a member of the same Company with Star Beach Village, and it is open to outside clients also. All Star Beach Village clients may enjoy all its activities and facilities from 10.00 to 19.00 hrs. The Star Beach Water Park has 2 areas, the right side (family area) is for those who are seeking peace and the left one for those who are looking for fun and action (sports & action area). It has a nautical base with water sports, Para-sailing, water ski, Jet bikes, Banana, Rings, multi tubes, lazy river, 4 giant slides with 2 multi tubes, kamikaze and black hole (total 6), another 2 mini water parks at the family area, Bungee Jump, Diving Center, Gym, Shopping Center, Photo shop, beach volley, 8 swimming pools, 2 lazy rivers, Jacuzzi, Kindergarten, Baby Pool, Mini Slides, Bank ATM (2), Internet and a great variety of “a la carte” bars and restaurants for all in the family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Lazy river
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Water park
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Russian, German, Greek

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
12Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
1474Reviews285Q+A100Room tips
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amir t wrote a review Yesterday
1 contribution
Great facilities, great vacation, my kids had the greatest time, very suitable for children, all hotels staff was very welcoming. I would recommend this hotel’s for every family who love water park and water sport. I would definitely go back
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Irina g wrote a review 8 Aug
Israel23 contributions2 helpful votes
Note, that Annex building FAR AWAY from everything, out of the hotel across the main street. Near the main pool or the beach you can’t order free food/drink it’s not free. They call it VIP area actually all good areas at the property not for free, you need to pay for sun beds and bars. It’s not really all inclusive, only one place where you can order for fee when you are on the beach . So if you want to drink you need to walk far away and stand in the line for food and another line for drink or to pay. Arina at the reception was very rude. The reception manager very nice and always trying to help . The food is ok for all inclusive. If you look for all inclusive it’s not the place, almost all the beach area is not for fee.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Not annex building
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Monique J wrote a review 7 Aug
Utrecht, The Netherlands20 contributions25 helpful votes
Currently at star beach for our 4th year so you can imagine we liked it here! The waterpark has great places for kids all ages, there is playgrounds and entertainment for the kids. Beach is just one staircase away from the pools. Enough beds at all pools. Food is good and there is a lot- everything basically. Staff is extremely friendly. Also very clean. BUT. And this is a big but. If you are not in a family room in building G or H you’ll suffer a lot of noise. All buildings A-F have hallways between rooms that are extremely noisy. Families are mostly put in the D-F buildings as these are most quiet but it still means music until late at night from the poolbar directly across and people stumbling in late at night (or stumbling out early mornings). If you are really unlucky you’ll have a room starting with 1 (eg 6201), as you’ll be next to the staircase where all the flip flops and kids enter the building. We’ve tried to pre-arrange the family room before booking through calling and emailing the hotel, and again upon arrival, but got no support from the hotel and thus this is our last year here. Mind you also drink quality (and availability) at the pools is not great. At the waterpark it’s a long walk to get a drink. The cola, fanta or sprite tastes nothing like the real thing, so we bring our own drinks still. There is a Spar supermarket across the hotel who sell anything you may need so that’s great. Tourists center requires a walk which may not be the nicest when it’s hot or a €4 taxi
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarah1987 wrote a review 5 Aug
1 contribution3 helpful votes
I feel like I’ve bought my young children to a club 18-30 resort the hotel are mixing young big groups of lads on same corridors with people with young children and they are making so much noise every night on and off from 1am up until 6:30am that much noise that my 2 children are scared to death every night and wanting to go home as it sounds like they are trying to break into our room, it’s such a shame we came 4 years ago and it was the best holiday and wanted to return! I found that it’s favouring the young party population over children and families, they have made half of star beach like a vip over 18 party bit which it wasn’t like that when we came before it’s ok they have done that so the younger people have a section but it’s not for me! no kids club anymore! the only thing we enjoyed is the kids pools with the slides over in star beach which you can get at most hotels now I will never return to this hotel again! I really don’t mind abit of noise and music but it’s horrendously loud everyday and I love seeing people enjoying themselves but in my opinion it really doesn’t mix or maybe put all the people that want to party all night in a block on there own. The rooms are nice and cleaned everyday with 2 bottles of water left which is nice, the food is good and the staff are lovely, I hate leaving bad reviews but I felt I needed to write this as I knew how good it was 4 years ago and that I was angry at the fact that my 3 year old is begging to go home as she doesn’t like the noise at night
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Peter D wrote a review 4 Aug
Brussels, Belgium2 contributions2 helpful votes
We booked an all-in with the family (my wife and our two boys) I can keep it very short...staff is friendly, hotel is nice..A bit outdated but still nice, food is very good, a lot of variety and it's fresh, rooms are clean and enough for a holiday.. it's not that you're in your room a lot when on holiday.. If it was for this, I'll give it a 4 out of 5... Now...at around noon..give or take, untill late in the evening/night, the pool party opens. Prepare to hear LOUD EDM music, like really LOUD...and there's no escaping it. not even in your room, wherever you are, in or around the hotel. So...do not come here if you want to relax..read a book..enjoy some quiet time while you children are having a good time.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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אבישי ו wrote a review 3 Aug
2 contributions
My family very enjoyd.good food,clean room,and my daughter is alergy milk.the chef george and his sou chef very help us, every dinner they make soecial.food for my daughter and her safty life cause the risk with food milk and butter etc... Every family with the same problem difficult can be sure they realy want gelp with patient and smily every mornning. The hotel very big perfect for families . Enjoy 😃
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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adi f wrote a review 2 Aug
1 contribution
Close to the beach and to other attractions but the rooms are basic and small (we stayed in a family room). The pools are also open to visitors outside of the hotel - what makes them very crowded and noisy. the kids were disappointed from the slides but enjoyed the activities outside of the hotel. Nina, the receptionist, is super kind and helpful and we thank her for everything she did for us.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Simon H wrote a review 1 Aug
Plympton, United Kingdom2 contributions1 helpful vote
Hotel very very dated looks like a 1980s time wharp swimming pool Area with rotten decking absolutely passed its sell by date and dangerous. Animations team clueless .family room looks like something off 1980s Terry and June TV programme. Staff look un clean at pool bars complete waist of £6,500 for a family of 5 give me Spain all day long this looks like a 3rd world country
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Artturi Kantanen wrote a review Jul 2022
2 contributions
We spent a week at Star Beach in July '22. Until now it has bean a "must come back" resort while probably this was the last one. Unfortunately the pandemic time has not made good for this place. Places are getting worn out and maintenance is not applied accordingly. During he week I needed to call for maintenance to the room several times. On arrival the balcony door lock was broken so you couldn't lock the door which I didn't first mind but when lock got backlocked and we weren't able to get to the balcony at all I needed to have it fixed. The front door seals were bad which made a lot of noise get through from the near by road. I called one again maintenance who fixed a seals with silicone :) in this 4 star hotel (unnecessary to to tell for no benefit). The AC ball bearings were bout to wear out which made it have a lot of noise, didn't care to call maintenance anymore. The wild river pools didn't have anymore the water flowing, either the pumps were turned off or faulty. The wild river pools also had a lot of alga growing around the pumps and lights. We had issues with our neighbors who mainly had their discussions by shouting early in the morning (before 8 am) and continued with the same behavior late into the night. I tried to sort the situation out both with the neighbors directly and three times with reception staff. I asked even for a room change but that wasn't possible while they asked me to call everytime security. The neighbors even threw toys and such from the balcony without caring of people could get hurt below. They even started to call prank calls with the hotel phone in the middle of the night so I had to take the phone cord out. The pool bar staff was great and kind and food is ok. Being on vacation it shouldn't be my task to have issues fixed at the room nor repeatedly try to solve other guests behavioral issues - if even a room change is not possible to save the rest of my vacation, I decide to pick other resorts in the same area that are even more affordable with better quality.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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George Drake wrote a review Jul 2022
Amsterdam, The Netherlands2 contributions
Awesome hospitality great service and even better food!! Lovely view and clean rooms. Everything you need for your holidays!! I highly recommend to visit that place !! Also you have to visit the Cretan Star restaurant a peaceful place with great sea view to enjoy your dinner!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$95 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
star beach village hotel chersonisos, star beach hotel crete, star beach village hersonissos
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
395
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Frequently Asked Questions about Star Beach Village & Water Park
Which popular attractions are close to Star Beach Village & Water Park?
Nearby attractions include Star Beach (0.1 km) and Mermaid Dreams Hersonissos (0.2 km).
What are some of the property amenities at Star Beach Village & Water Park?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Star Beach Village & Water Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Star Beach Village & Water Park?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Star Beach Village & Water Park?
Yes, free parking is available to guests.
What are some restaurants close to Star Beach Village & Water Park?
Conveniently located restaurants include No Name - Restaurant, Theodora's Garden, and Taverna Tarantella.
Are there opportunities to exercise at Star Beach Village & Water Park?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Star Beach Village & Water Park have an airport shuttle?
Yes, Star Beach Village & Water Park offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Star Beach Village & Water Park have airport transportation?
Yes, Star Beach Village & Water Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Star Beach Village & Water Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Star Beach Village & Water Park offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.