We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Dedalou Street 1, Hersonissos, Crete 700 14 Greece
Lowest prices for your stay
Hotels.com
Booking.com
$139
View deal
Free cancellation until 04/10/22
Agoda.com
$119
View deal
Free cancellation until 10/10/22
Travelocity$129
Expedia.com$129
Priceline
View all 14 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1152)
Room & Suite (208)
Pool & Beach (196)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 06/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Albatros Spa & Resort Hotel
Updated 06/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 196 hotels in Hersonissos
Location
Cleanliness
Service
Value
Travellers' Choice
Albatros Hotel is situated only 25 kilometres from Heraklion International Airport in the town of Hersonissos, a place which attracts thousands of visitors every summer. This family-owned and run resort hotel offers high quality standards in combination with traditional Cretan hospitality and a friendly atmosphere. The hotel is ideal both for leisure and business travelers. Located away from the hustle and bustle of the centre of the town, only a stone's throw from a long sandy beach with crystal clear water.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free public parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Billiards
Children's television networks
Valet parking
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Evening entertainment
Table tennis
Board games / puzzles
Kids pool
Highchairs available
Strollers
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Pool view
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, French, Russian, Spanish and 8 more
1531Reviews171Q+A100Room tips
Traveller rating
  • 876
  • 452
  • 133
  • 44
  • 27
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Lucy W wrote a review 20 Sep
2 contributions3 helpful votes
I had a great stay at this wonderful hotel, the staff were fantastic and I was very well looked after by Daisy on reception. Staying here made being on my own very easy and I felt very well looked after. The food was fantastic, the room was very clean and the hotel had some nice events that I joined in with.
Read more
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 5 days ago
Dearest LUCYWq2803FJ, thank you for your nice feedback, We are pleased to read that the facilities of the hotel suited your needs and moreover that our team contributed to the sucess of your holiday! We would be delighted to welcome you again to offer you one more memorable stay in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alfie wrote a review 19 Sep
Bury St. Edmunds, United Kingdom51 contributions22 helpful votes
We have just returned from this hotel and sadly we were disappointed. We are frequent travellers and are lucky enough to holiday 3-4 times a year. On the plus side the hotel is very clean, in a central location and with helpful staff. The food is also good, however unfortunately you can only have your meal for dinner not lunch which was disappointing. The hotel is clearly old and has has a number of modern extensions on the back. Sadly as a result there is not enough outside space. On arrival we entered reception and hoped we had been taken to the wrong hotel. The reception looks like something out of the 1970’s and is in desperate need of renovation. On check in we were asked what time we would be having breakfast and dinner “due to Covid”. Set times for meals when on holiday is not for us so we just went for meals when convenient to us and did not experience any issues. Luckily we had pre-booked a superior room and had high expectations for a 4 star superior room. Sadly we were again disappointed. Whilst there was nothing wrong with the room it was nothing special but there was certainly nothing ‘superior’ about it. The photos on the website of the superior room are deceiving and not a true likeness. The beds were exceptionally hard and uncomfortable but happily reception were very helpful and gave us mattress toppers and extra pillows which helped. The hotel generally and particularly the pool area is quite a depressing place to be,as the sunbeds are so close together. The photos on the website show lots of space around the sunbeds but sadly that is not the case. Therefore we went to the Palm Beach Club down the road which had a lovely pool area. In our opinion this hotel is a 3 star. I imagine that as the hotel has a spa they have been given a higher star rating, but if you want luxury or a modern vibe do not go to this hotel!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 6 days ago
Dear AlfieEm, thank you for taking the time to write your personal opinion on your recent stay. We are pleased that you found our staff to be kind and helpful and as you personally experienced we do respond to guest conserns while in hotel. With regards to your comments about the meals we do offer the possibility to exchange dinner for lunch buffet upon prior notice. Our team suggests the table reservation possible at the reception or though our app to avoid an unpleasent queuing during vacation. In the app you may find messaging, hotel and area information as well as room service and pool ordering. We value the modern vibes which we combine with our cretan tradition offering complimentary wine tasting, greek cooking leasson in an enviromnent full of warmth, character, and personality. Though we respect your personal choice please be reminded that each style comes with its own meaning, connotation, or cultural base. The most important consideration is what type of feeling you wish to bring into your home and the Albatros is our family home and home to numerious repeater guests. In any case, we definitely took note of your comments and we would be delighted if you decided to offer us a second chance to meet your expectations.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan R wrote a review 18 Sep
Warrington, United Kingdom2 contributions1 helpful vote
Honestly couldn’t fault this hotel at all - our stay was nothing short of amazing! Highlights for me: - Superb location - about a minute from the beach, and 5 minutes to the restaurants, bars, and livelier part of Hersonissos. It can get pretty lively, but the hotel is far away enough for you to avoid hearing any noise whilst trying to sleep. - Friendly staff - the staff here are all lovely and always willing to go above and beyond to ensure that you’re enjoying your stay. - The room - we upgraded to a superior room after reading some reviews about the standard rooms being small and in the older part of the hotel. As such, we had a lovely pool view room which was spacious, spotless, and really comfortable. I’m sure the standard rooms are sufficient but I’m glad that we upgraded! - Food & drink - The food we had here was great (we only had breakfast and lunch here, so can’t comment on evening meals). There’s a good choice at the buffet, and the pool bar also serves great food throughout the day. Fab cocktails too! - Probably due to the time of year but we never had to reserve sunbeds at a daft time in the morning. We could go down at 11am most mornings and there were still beds to choose from! The only disadvantage is that we didn’t stay for longer! Would certainly stop here again in the future. Thanks Albatros for an unforgettable holiday :)
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 1 week ago
Dear meganritch98, what a pleasure to read a comment like yours! We always try our best to satisfy our guests and it is such an honor to see that you had a very good stay with us. It is with great pleasure that we will share your comment with the whole team. We sincerely hope to welcome you again among us soon! Best regards from the Albatros hotel team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BobG wrote a review 18 Sep
3 contributions1 helpful vote
The Albatros is a lovely four stars hotel, located 1 min from the seafront and tavernas but not in the loud area (another 10 min walk if you want that), excellent staff always happy to help, great spa, great breakfast, always enough sunbeds by the pool. Breakfast buffet is very varied, pool bar does great lunches, snacks and cocktails. Entertainment several nights a week. But mostly, it’s the friendly helpful staff that impress!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Only some sunbeds have movable shade umbrellas; if that’s important make sure you get the right...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 1 week ago
Thank you very much whitegoldwelder for sharing your nice comments on tripadvisor! We are delighted to read that you had a nice stay with us and that you appreciated especially the location of the hotel, the food in our restaurants and the friendliness of our staff. We are grateful for your support and we look forward to welcoming you back very soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SUE202014 wrote a review 14 Sep
Washington, United Kingdom13 contributions5 helpful votes
Everything at the hotel was great and wish we had booked for longer. The hotel was spotlessly clean throughout and the staff friendly and helpful - nothing was too much trouble. There was a good selection of food at breakfast and dinner, and drinks/bar snacks were responsibly priced. We had booked a superior room which had everything we needed. We found the beds a little firm but not uncomfortably so.
Read more
Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 1 week ago
Dearest SUE202014, we would like to thank you for taking the time to share your Albatros Spa & Resort experience with us and other fellow tripadvisor travellers. It is such a pleasure to read that we have been able to offer you one memorable stay. In regards to the bed comment please note that we offer the pillow and mattress choice and we could meet your personal preference so next time do not hesitate to communicate your request. All the management and Albatros staff members would be delighted to welcome you again in the near future. Best regards from Crete
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter W wrote a review 14 Sep
Newcastle under Lyme75 contributions79 helpful votes
A most enjoyable holiday at this hotel where we received a warm and friendly welcome. Although in the original part of the hotel our room was comfortable, clean and quiet. The pool area is very good with lots of su beds. The hotel is was very well placed for the beach and resort centre. Throughout the hotel staff were very friendly and efficient.
Read more
Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Room with balcony in more recent part of the hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 1 week ago
Thank you Peter for taking the time to share your impressions, we are pleased to read you had a good time with us and appreciated the location of the hotel and its facilities. We hope to see you back with us in the not too distant future
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrian Gaspar wrote a review 12 Sep
Baia Mare, Romania2 contributions1 helpful vote
Room clean, big, comfortable beds, with a touch of relaxation everywhere. Big terrace with great view. Cozy lobby, very nice & shaded resting areas & pool bar, lovely pool, very nice wine bar and great facilities at the spa area. Greek music in the elevator :) Good selection of food, both breakfast and dinner, very pleasant and respectful personnel. Hotel was very close to the beach & shops, everything handy. Overall excellent stay, just few minor negative details that have no impact whatsoever.
Read more
Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Beware at two floodlights running overnight towards the inner pool yard, to sleep with the window...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 1 week ago
Thank you adriangD3807TU for taking the time to review your stay at Albatros Spa Resort Hotel. We are delighted to read that you appreciated the friendliness of our staff, the food in our restaurant, the comfort and cleaning of your room and the location of our hotel. We are grateful for your support and hope that we may have the pleasure of welcoming you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob M wrote a review 11 Sep
Blyth, United Kingdom122 contributions66 helpful votes
We stayed here in 2017 and tried to return last year but travel restrictions got in the way and we were determined to return this year. I emailed ahead and asked for a high floor room overlooking the pool, we were given room 466 which overlooked the pool and entertainments areas. We were checked in by Viktor who also assisted us with a later checkout when were leaving - always grateful when the return flight is late. The room was large with lots of storage space and was cleaned every day by the hard working cleaners who kept the entire hotel spotless. We loved the huge selection of food at breakfast and dinner, the restaurant has indoor and outdoor areas and Niki and Georgia will always help you find a suitable table assisted by their staff. The pool areas have lots of beds and we were always able to find a space - a shout out here to the staff at the Seaside Pool Bar who are all super friendly. The beach is just a few minutes away with lots of bars and restaurants - if you are on half board and want to swap dinner for lunch just speak to reception. The staff of the hotel are a true credit which drives the popularity of the Albatros - friendly and cheerful and always willing to help. Thank you all so much for a truly memorable holiday Rob and Colin
Read more
Date of stay: August 2022
Value
Rooms
Service
Room Tip: We had 466 which overlooks the pool - the balcony can however be very hot late afternoon
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 1 week ago
Dear Rob, Thanks a lot for taking the time to share your comment on tripadvisor, It is a pleasure to read how much you appreciated the service of our staff as well as your room and the location of the hotel. From all the Albatros team, we hope to see you again some day, indeed, for another memorable stay! Best greetings from Crete
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
john p wrote a review 6 Sep
Huddersfield, United Kingdom9 contributions8 helpful votes
We have stopped here twice now as a family and as a couple .This is a family run hotel which shows in the caring way its run ,staff do remember and look after you very well indeed always polite and helpful which makes you feel wanted.The older part of the buildings rooms are still well kept large enough but wardrobe space small for 2 weeks the only niggle,great sea and pool views from some and very clean maid service is brilliant In the restaurants you can always get a seat and if struggling you are helped by either of the managers and nikkie who brings drinks and takes the payments always has a smile and looks after you very well indeed,food is good and has a decent variety but not really piping hot our only gripe .There are 2 pools which are kept really clean and sun beds easy to get and plentiful, seats and sofas all around aswell we love coming here .The hotel is 2mins from the beach and at the quieter end of the strip which has bars and restaurants a plenty another 10 to 20 mins stroll along the promenade..To sum it up location service and quality,we will return again.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 2 weeks ago
Dearest johnp994, thank you very much for this nice comment on tripadvisor! We are so happy to know your impressions about your holidays with us and that you appreciated the service given by our staff. We hope to see you again some day, best regards from Chersonissos !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike B wrote a review 1 Sep
Leeds, United Kingdom17 contributions1 helpful vote
We enjoyed a couples massage which was relaxing and great fun. With private use of the spa, steam room and sauna along with a bottle of fizz we had a really enjoyable time. The staff were lovely and made us feel at ease during our massage, certainly worth the money.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from N Tamiolakis, Υπεύθυνος at Albatros Spa & Resort Hotel
Responded 3 weeks ago
Dearest Mike, we are happy your enjoyed your visit to our Euphoria wellness spa. We look forward to welcoming you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$79 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albatros hotel chersonisos, albatros spa and resort hotel, albatros hotel hersonissos
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
206
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Albatros Spa & Resort Hotel
Which popular attractions are close to Albatros Spa & Resort Hotel?
Nearby attractions include Buggy Safari Motoxperience (0.1 km), Y.O.L.O. You Only Live Once (0.5 km), and Cameo (0.4 km).
What are some of the property amenities at Albatros Spa & Resort Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Albatros Spa & Resort Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Albatros Spa & Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Albatros Spa & Resort Hotel?
Yes, free public parking nearby and valet parking are available to guests.
What are some restaurants close to Albatros Spa & Resort Hotel?
Conveniently located restaurants include Port Cafe, Mythos, and Skipper.
Are there opportunities to exercise at Albatros Spa & Resort Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Albatros Spa & Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Albatros Spa & Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Albatros Spa & Resort Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Polish.
Are there any historical sites close to Albatros Spa & Resort Hotel?
Many travellers enjoy visiting Megali Vrisi (Great Fountain) (12.2 km).