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Hersonissos Palace Hotel

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738 Reviews from our TripAdvisor Community

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There are newer reviews for Hersonissos Palace Hotel
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Showing 550: English reviews
Bristol
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2016

I've just come back from a week in The Hersonissos Palace Hotel and enjoyed every moment. The location is fantastic as it's close to all the bars. There are two lovely pools, each with a poolside bar included in the all inclusive deal. The champagne bar was fantastic and the barman so sweet. I would recommend the Havana Club for... More 

Helpful?
4 Thank NadBristol
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

Ok, there were a few issues on arrival, I arrived around 10.30pm, got dropped off by the transfer coach and the driver pointed to the stairs leading up to reception which was on the first floor, standing there thinking "how the hell am I going to carry a heavy suitcase up all the stairs" (im 64 and have a bad... More 

Helpful?
Thank singlelady2015
Tallinn, Estonia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2016

I don't even know where to start. Hotel is advertised as a 5* hotel but trust me, in reality it is not even a 3*. I work in the hotel industry myself for over 7 years as a sales manager in a 4 star hotel and I know how the hotel and hotel business should be operated. But this place... More 

Helpful?
4 Thank Valerie T

Travellers are raving about these Hersonissos hotels

Moscow, Russia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 October 2016

Benefits: 1)Location! Close to the bars and cafes and shops and quest and sea and rent-a-cars, etc. 2)Price. 3)Food. 4) Has its own small gym, free of charge. 5) The wifi works not only in the lobby, but in some rooms as well. In the rooms the signal will be weak to watch a movie or post pictures on FB,... More 

Helpful?
Thank NataliaSuvorova
Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 October 2016 via mobile

We had high expectations based on the hotel's website touting this hotel as a five star all-inclusive resort but this turned out to a highly misleading bordering on fraudulent claim. As per a previous reviewer's assessment, this hotel is at best a 3 star. Everything about it was mediocre. I will give them credit for staging a great BBQ evening... More 

Helpful?
2 Thank Michel_A142
2 reviews
Reviewed 3 October 2016 via mobile

I recently stayed here for ten days with my partner and was a little worried after reading some of the bad reviews on arrival was offered some food in the restaurant even though it was after the time that it closed for evening meal time on going to my room was very clean although small served it's purpose of clean... More 

Helpful?
Thank Jason S
Swansea, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 October 2016

My husband and I stayed here from 13th Sept for a week. I read the reviews after I had booked and I must say I was quite worried. However I was pleasantly surprised to find that it wasn't as bad as some people had said. I would agree that this is defiantly not a five star hotel I would class... More 

Helpful?
1 Thank Suzanne C
New York City, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2016

I stayed here with my daughter as part of an all-inclusive package. From the beginning, all the staff were super-friendly; they treated us like old friends, rather than guests staying for just 5 days. The staff on reception were warm and welcoming, and always smiling. All of the rooms were spotlessly clean; the food was fresh and varied - and... More 

Helpful?
2 Thank Helen O
Birmingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016

My partner and I visited the hotel for a week in May and we had a wonderful time. We paid £300pp for an all inclusive holiday - flights, transfers, hotel the lot! - and with this in mind, we couldn't fault it. I would agree that it isn't what us Brits would call a 5* hotel, however it was clean... More 

Helpful?
2 Thank Sarah359
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2016 via mobile

I can honestly say that this is the worst hotel I have stayed in. To say it is 5 star is a joke. This is at best a 3 star. We stayed for ten nights but only went in the restaurant 4 times. We found the food to be disgusting and could not eat anything but chips and bread. We... More 

Helpful?
3 Thank Kickerkeith

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Hersonissos Palace Hotel

Address: Dedalou 10 Street | Limin, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: ₹ 4,953 - ₹ 10,490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hersonissos Palace Hotel 5*
Number of rooms: 154
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Also Known As:
Palace Hotel Hersonissos
Hersonissos Palace Hotel Crete, Greece
Hotel Hersonissos Palace
Hotel Style:
#43 Luxury Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Hersonissos Palace Hotel staff and other travellers.
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Questions? Get answers from Hersonissos Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on east side are quite and out of the way”
 of 5 bubbles bethdoherty99, 10 Nov 2016 | Read review
“Go to this hotel if you like Greek food and are willing to try different/local food”
 of 5 bubbles 121garym, 29 Oct 2016 | Read review
“Twin room adequate and enough space for comfort”
 of 5 bubbles nananell2015, 27 Oct 2016 | Read review
“Ask to stay in the main part of the hotel and not the annex”
 of 5 bubbles singlelady2015, 13 Oct 2016 | Read review
“Definately in the main building not the annex”
 of 5 bubbles SuzanneC189, 1 Oct 2016 | Read review
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