We had a great holiday. So sad to go. The room was lovely, great sea view, very clean. Food was amazing with different themed nights. The entertainment team were fantastic and really engaging. All the staff work as a team and very professional including cleaners, bar staff and reception staff. Vitali was such a great person and delivered brilliant entertainment with watervolley ball, aqua aerobics, plus lots other activities. George the general manager was also very friendly and approachable. Great hotel and great team. Would recommend and we really want to return. Our children 10 & 13 definitely want to come back, they’ve had a brilliant time. Thank you.
We've just returned from two weeks at the Village Resort and Waterpark. We had a brilliant time, and before the memories fade here are some of our thoughts: + The staff. Amazing, amazing, amazing. Special shout out to Ioanna at the Relax pool - Thank you for the drinks and ice creams, Yamas! X + The Relax pool. Quiet (most of the time, thanks to Ioanna), and of course drinks, ice cream and cake <3 + The entertainment team. Vitali and the crew are the most hardworking team...6 days a week, 9am until late always smiling, always with positive energy. + The cleaning teams. Everywhere was so clean, and everyone greets you with a happy Kalimera. + The food. The main buffet restaurant is huge and caters for every taste, varied menus every day of the week. Saturday Greek night is amazing, including the dancers. Anyone who complains about the food here must have a very restricted palate. I recommend a visit to Il Tramonte, the onsite Italian restaurant which is included in the AI offer. - As others have said it is hilly. But it's a good way to work up an appetite. And there are a few paths tucked away between the buildings which allow for a more gentle walk. If all else fails, ask reception for a buggy to take you...they may even allow your children to steer ;) - We had a two bedroom suite. The bathroom was ensuite to the kids room, which made getting ready a bit of a faff. - The balconies on the top floors are small - you can just about fit 4 people on. But the views are stunning. - It's quite a way out from Hersonissos and the beaches, but there is a regular free coach that drops you off at Star Beach and back. - Hersonissos - can't recommend much, other than the beachfront restaurants - it basically tattoo and tat shops. Try exploring the villages like Koutoulafari for more traditional Cretan culture. Thank you Village Resort and Waterpark team. We had a ball and we hope we see you again. …
First of all the village resort and waterpark is a beautiful hotel with very friendly stuff. Have 4 pools for kids and family also..the food is delicious..the hotel is near to hersonisos city. Is very good idea to visit the spa area the girls (olga and jessica) are very friendly and they know exactly how to relax you See you again next year ❤️❤️
Entertainment staff were amazing, always activities on for kids and adults. Great facilities for day and night entertainment. Would definitely return to this resort. Great for family or friends trips.
Good hotel and found staff all friendly. Would recommend to families with young children. Gets very busy around pools and waterpark most days we just gave up looking for beds especially at waterpark we only managed twice the week we stayed. The food was great and my family always found something they enjoyed. What let’s this hotel down is the all inclusive drinks !! Alcoholic drinks are terrible, fruit juices and coffee. For this reason I would not return. I would also recommend hiring a car.
We had the best time here. The resort is just lovely; beautiful setting and landscaping, extremely clean and well maintained, friendly staff, excellent variety and quality of food and plenty of activities. The only thing we were disappointed with was the Italian restaurant. Service was a bit slack, one meal was missing and food was served undercooked. Rooms were basic but comfortable and very clean. Air con was great. The shuttle bus down to star beach was much appreciated, but you can walk it if needs be.
Had a week holiday here the end of July, this is probably the best holiday we have been on ,when we arrived we were greeted firstly by the lovely lady on reception ,who was friendly and welcoming from then on all staff at the resort were friendly and helpful throughout our week's stay ,our room was lovely and spacious and cleaned to a high standard , the view from our balcony was amazing !!!! There was so much choice at meal times something for everyone's different taste ,the a la carte restaurant was also a bonus where we had a lovely meal .you feel as if you are in a little village ,and also felt very family friendly and safe environment for children I would love to bring the family back here again .
Just came back from a week’s family holiday here. Absolutely loved it. Very clean place- the staff clean the rooms daily. Air con is very welcome! The best bit were the day activities by the animation entertainment team though- Jorge (Gigi), Flaviu and Vitali were great. They made everything fun and funny. Me and the kids loved the darts, rifle shooting, water polo and the water volleyball were the highlights. These guys are just great at what they do. The food was very good. Good choice and themed evening meals keep it varied. Would recommend booking an evening at the a la carte restaurant too. Free, but you must book in there. Overall this was a great family holiday. Would recommend it without a doubt. Crete is a lovely country and this place is just great. 5* from my family :)…
We are currently on our last day here and have had an amazing holiday. The animation team are fantastic, always take the time to talk, make you feel welcome and my kids love them. The entertainment has been great, vitali and the ouzo ouzo game was a highlight, great dancing shows, bingo and a hilarious sketch show. They do games in the pool and from my youngest (9) to my oldest (husband) we have had a blast. thankyou Vitali, Jorge, Flaviu 🧡 Bar staff Daniella and Drattan are lovely The food at the hotel is perfect, there is so much choice and in 11 days I havent been bored or disliked one meal. Seafood night last night and we had large grilled prawns, mussels, whitebait and swordfish. Crete is a gorgeous island, star beach is a must and the bus service is great. The hotel itself is beautuful with a real village feel, little courtyards and pretty gardens. It is on a hill which wasnt a problem for us. You can ask for a room closer to pool and restaurant if the hill could be a problem. I have been to greece a number of times, the rooms tend to be very basic but i was very impressed with our room here and the cleaning is spot on. In all we have had a brilliant time, cant fault the place, the team or the food. Thankyou for making our holiday one to remember, we will be back 💛💛…
Just got back from here we had a fantastic time ,really great place for families and kids waterpark was fab ,entertainment in the day was really good ,rooms were spotless ,cleaners worked hard and kept the rooms cleaned daily ,and the resort itself was cleaned constantly, beds were also comfortable, really safe environment for the kids ,staff very friendly, food was also good maybe a little repetitive but always something different to eat daily as there was alot of choice so no complaints there . I would recommend this hotel and would visit again ,you will definitely enjoy this holiday .thanyou to all the staff at the village hotel and waterpark for gi ING us a fantastic holiday !!!
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