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The Village Resort and Waterpark

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Hersonissos GR, Hersonissos, Crete 70014 Greece
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Traveller (1657)
Pool & Beach (391)
Dining (164)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Village Resort and Waterpark
Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 196 hotels in Hersonissos
Location
Cleanliness
Service
Value
Travellers' Choice
On a hillside above the Cretan coast, within walking distance of Hersonissos town, the Village Resort & Waterpark. The hotel's low-rise buildings are built up the slope, with tree-lined paths and grassed areas between them. There's a choice of terraces where you can sit and relax with a drink from one of the poolside bars. The hotel has a range of swimming pools. As well as the main outdoor pools, there are two children's pools, water slides and a lazy river. You can have a more relaxed swim in the adults-only swimming pool, which is set on its own at the top of the hill. There's a buggy service on site so guests can have a lift up to the adult pool. As well as the poolside bars, there's a main bar in the hotel and a snack bar for kids serving food and fun soft drinks. There are two restaurants, offering a range of international cuisine. The resort has a gym and a spa (for guests over 16 only) where you can have a massage, and the hotel runs fitness classes. The family-focused resort holds regular entertainment suitable for all ages. Star Beach is a short walk away, and the popular seaside resort of Hersonissos is also within walking distance of the hotel. The town has a choice of bars, clubs and restaurants, as well as an older part further inland. If you want to explore more of Crete, you can rent a car through the hotel reception.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Water park
Indoor play area for children
Parking
Wifi
Lazy river
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Car hire
Facial treatments
Massage
Baggage storage
Concierge
Convenience store
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Soundproof rooms
Private balcony
Safe
Flatscreen TV
Room types
Mountain view
Ocean view
Pool view
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, German, Greek
1762Reviews339Q+A100Room tips
Traveller rating
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Most Recent
mummyinthesun wrote a review 9 Aug
Norwich, United Kingdom2 contributions
We had a great holiday. So sad to go. The room was lovely, great sea view, very clean. Food was amazing with different themed nights. The entertainment team were fantastic and really engaging. All the staff work as a team and very professional including cleaners, bar staff and reception staff. Vitali was such a great person and delivered brilliant entertainment with watervolley ball, aqua aerobics, plus lots other activities. George the general manager was also very friendly and approachable. Great hotel and great team. Would recommend and we really want to return. Our children 10 & 13 definitely want to come back, they’ve had a brilliant time. Thank you.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 2 days ago
We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor. Moreover, it is a delight to know that you were especially satisfied with our staff’s work and service, as we always do our utmost to accommodate our guest’s needs.
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robwfoster71 wrote a review 8 Aug
Ferndown, United Kingdom54 contributions36 helpful votes
+1
We've just returned from two weeks at the Village Resort and Waterpark. We had a brilliant time, and before the memories fade here are some of our thoughts: + The staff. Amazing, amazing, amazing. Special shout out to Ioanna at the Relax pool - Thank you for the drinks and ice creams, Yamas! X + The Relax pool. Quiet (most of the time, thanks to Ioanna), and of course drinks, ice cream and cake <3 + The entertainment team. Vitali and the crew are the most hardworking team...6 days a week, 9am until late always smiling, always with positive energy. + The cleaning teams. Everywhere was so clean, and everyone greets you with a happy Kalimera. + The food. The main buffet restaurant is huge and caters for every taste, varied menus every day of the week. Saturday Greek night is amazing, including the dancers. Anyone who complains about the food here must have a very restricted palate. I recommend a visit to Il Tramonte, the onsite Italian restaurant which is included in the AI offer. - As others have said it is hilly. But it's a good way to work up an appetite. And there are a few paths tucked away between the buildings which allow for a more gentle walk. If all else fails, ask reception for a buggy to take you...they may even allow your children to steer ;) - We had a two bedroom suite. The bathroom was ensuite to the kids room, which made getting ready a bit of a faff. - The balconies on the top floors are small - you can just about fit 4 people on. But the views are stunning. - It's quite a way out from Hersonissos and the beaches, but there is a regular free coach that drops you off at Star Beach and back. - Hersonissos - can't recommend much, other than the beachfront restaurants - it basically tattoo and tat shops. Try exploring the villages like Koutoulafari for more traditional Cretan culture. Thank you Village Resort and Waterpark team. We had a ball and we hope we see you again.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Try the Kids Paradise for lunch. On the opposite side of reception, and always quiet. Offers...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 3 days ago
We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor. Moreover, it is a delight to know that you were especially satisfied with our staff’s work and service, as we always do our utmost to accommodate our guest’s needs.
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Rozeta G wrote a review 7 Aug
1 contribution
First of all the village resort and waterpark is a beautiful hotel with very friendly stuff. Have 4 pools for kids and family also..the food is delicious..the hotel is near to hersonisos city. Is very good idea to visit the spa area the girls (olga and jessica) are very friendly and they know exactly how to relax you See you again next year ❤️❤️
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 4 days ago
We are delighted to learn that our resort’s facilities and the level of services provided by our staff are thoughtfully appreciated here on your review. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded your expectations and have been the reason for memorable moments. We are looking forward to welcoming you again soon.
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Lewis B wrote a review 6 Aug
1 contribution
Entertainment staff were amazing, always activities on for kids and adults. Great facilities for day and night entertainment. Would definitely return to this resort. Great for family or friends trips.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 5 days ago
Thank you for your great comments1 We are looking forward to welcoming you again soon.
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Fam2 wrote a review 6 Aug
County Durham, United Kingdom2 contributions1 helpful vote
Good hotel and found staff all friendly. Would recommend to families with young children. Gets very busy around pools and waterpark most days we just gave up looking for beds especially at waterpark we only managed twice the week we stayed. The food was great and my family always found something they enjoyed. What let’s this hotel down is the all inclusive drinks !! Alcoholic drinks are terrible, fruit juices and coffee. For this reason I would not return. I would also recommend hiring a car.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 5 days ago
Thank you kindly for your feedback and for choosing our hotel for your holidays. We are sorry that we did not manage to fulfil your expectations completely
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elle181214 wrote a review 5 Aug
Norwich, United Kingdom13 contributions1 helpful vote
+1
We had the best time here. The resort is just lovely; beautiful setting and landscaping, extremely clean and well maintained, friendly staff, excellent variety and quality of food and plenty of activities. The only thing we were disappointed with was the Italian restaurant. Service was a bit slack, one meal was missing and food was served undercooked. Rooms were basic but comfortable and very clean. Air con was great. The shuttle bus down to star beach was much appreciated, but you can walk it if needs be.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 6 days ago
We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor. Please be sure that we take care to read and react on all our guest’s feedback.
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jason w wrote a review 3 Aug
1 contribution1 helpful vote
Had a week holiday here the end of July, this is probably the best holiday we have been on ,when we arrived we were greeted firstly by the lovely lady on reception ,who was friendly and welcoming from then on all staff at the resort were friendly and helpful throughout our week's stay ,our room was lovely and spacious and cleaned to a high standard , the view from our balcony was amazing !!!! There was so much choice at meal times something for everyone's different taste ,the a la carte restaurant was also a bonus where we had a lovely meal .you feel as if you are in a little village ,and also felt very family friendly and safe environment for children I would love to bring the family back here again .
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 1 week ago
Thank you for taking the time to write such a positive review. We always strive to provide the highest quality of facilities and services, hence to receive feedback such as yours, which is greatly motivating. We appreciate all your wonderful comments. We are looking forward to welcoming you again soon.
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Tony F wrote a review 2 Aug
Sleaford, United Kingdom8 contributions20 helpful votes
Just came back from a week’s family holiday here. Absolutely loved it. Very clean place- the staff clean the rooms daily. Air con is very welcome! The best bit were the day activities by the animation entertainment team though- Jorge (Gigi), Flaviu and Vitali were great. They made everything fun and funny. Me and the kids loved the darts, rifle shooting, water polo and the water volleyball were the highlights. These guys are just great at what they do. The food was very good. Good choice and themed evening meals keep it varied. Would recommend booking an evening at the a la carte restaurant too. Free, but you must book in there. Overall this was a great family holiday. Would recommend it without a doubt. Crete is a lovely country and this place is just great. 5* from my family :)
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Take a fan to Heraklion airport for the journey back. Very disorganised queueing and there’s no...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 1 week ago
Thank you for taking the time to write such a positive review. We always strive to provide the highest quality of facilities and services, hence to receive feedback such as yours, which is greatly motivating. We appreciate all your wonderful comments.
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Christina F wrote a review 1 Aug
2 contributions1 helpful vote
We are currently on our last day here and have had an amazing holiday. The animation team are fantastic, always take the time to talk, make you feel welcome and my kids love them. The entertainment has been great, vitali and the ouzo ouzo game was a highlight, great dancing shows, bingo and a hilarious sketch show. They do games in the pool and from my youngest (9) to my oldest (husband) we have had a blast. thankyou Vitali, Jorge, Flaviu 🧡 Bar staff Daniella and Drattan are lovely The food at the hotel is perfect, there is so much choice and in 11 days I havent been bored or disliked one meal. Seafood night last night and we had large grilled prawns, mussels, whitebait and swordfish. Crete is a gorgeous island, star beach is a must and the bus service is great. The hotel itself is beautuful with a real village feel, little courtyards and pretty gardens. It is on a hill which wasnt a problem for us. You can ask for a room closer to pool and restaurant if the hill could be a problem. I have been to greece a number of times, the rooms tend to be very basic but i was very impressed with our room here and the cleaning is spot on. In all we have had a brilliant time, cant fault the place, the team or the food. Thankyou for making our holiday one to remember, we will be back 💛💛
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 1 week ago
We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor. Moreover, it is a delight to know that you were especially satisfied with our staff’s work and service, as we always do our utmost to accommodate our guest’s needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
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Tracey L wrote a review Jul 2022
Harrow, United Kingdom2 contributions3 helpful votes
Just got back from here we had a fantastic time ,really great place for families and kids waterpark was fab ,entertainment in the day was really good ,rooms were spotless ,cleaners worked hard and kept the rooms cleaned daily ,and the resort itself was cleaned constantly, beds were also comfortable, really safe environment for the kids ,staff very friendly, food was also good maybe a little repetitive but always something different to eat daily as there was alot of choice so no complaints there . I would recommend this hotel and would visit again ,you will definitely enjoy this holiday .thanyou to all the staff at the village hotel and waterpark for gi ING us a fantastic holiday !!!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from George Sfakianakis, General Manager at The Village Resort and Waterpark
Responded 1 week ago
Thank you for taking the time to write such a positive review. We always strive to provide the highest quality of facilities and services, hence to receive feedback such as yours, which is greatly motivating. We appreciate all your wonderful comments. We are looking forward to welcoming you again soon.
Read more
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PRICE RANGE
$102 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mareblue village & aqua park hotel chersonisos, mareblue village and aqua park, mareblue village hersonissos, mareblue village hotel hersonissos
FORMERLY KNOWN AS
Smartline The Village Resort & Waterpark
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
275
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Frequently Asked Questions about The Village Resort and Waterpark
Which popular attractions are close to The Village Resort and Waterpark?
Nearby attractions include Lychnostatis Open Air Museum (0.5 km), Star Beach (1.0 km), and Mermaid Dreams Hersonissos (0.8 km).
What are some of the property amenities at The Village Resort and Waterpark?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Village Resort and Waterpark?
Top room amenities include a flat screen TV, a view of the mountains, and a pool view.
What food & drink options are available at The Village Resort and Waterpark?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Village Resort and Waterpark?
Yes, free parking is available to guests.
What are some restaurants close to The Village Resort and Waterpark?
Conveniently located restaurants include Pelagos Taverna Restaurant, Theodora's Garden, and Taverna Tarantella.
Are there opportunities to exercise at The Village Resort and Waterpark?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Village Resort and Waterpark have airport transportation?
Yes, The Village Resort and Waterpark offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at The Village Resort and Waterpark?
The staff speaks multiple languages, including English, French, German, and Greek.
Are there any historical sites close to The Village Resort and Waterpark?
Many travellers enjoy visiting Diktaio Andro (15.6 km) and Megali Vrisi (Great Fountain) (9.1 km).
Does The Village Resort and Waterpark have any great views?
Yes, guests often enjoy the ocean view available here.