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13/9/2017 14/9/2017
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    smartline Village Resort & Waterpark

    Characostres, Hersonissos, Crete 70014, Greece
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    Best prices for your stay
    13/9/2017 14/9/2017
    Lock in the lowest price from our partners
    US$ 129
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    Traveller (868)
    Room & Suite (241)
    Pool & Beach (205)
    Star Beach Village & Water Park
    692 reviews
    #25 of 171 hotels in Hersonissos
     
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    Fodele Beach & Water Park Holiday Resort
    964 reviews
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    Grand Hotel Holiday Resort
    1,020 reviews
    #11 of 171 hotels in Hersonissos
     
    Overview
    • Excellent40%
    • Very good35%
    • Average17%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “relax pool” (135 reviews)
    “kids paradise” (56 reviews)
    “steep hill” (79 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Laundry Service
    Lazy River
    Water Park
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Star Beach Village & Water Park
    692 reviews
    #25 of 171 hotels in Hersonissos
     
    Gouves Park Holiday Resort
    1,178 reviews
    #8 of 36 hotels in Kato Gouves
     
    Fodele Beach & Water Park Holiday Resort
    964 reviews
    #1 of 1 hotels in Fodhele
     
    Grand Hotel Holiday Resort
    1,020 reviews
    #11 of 171 hotels in Hersonissos
     
    Rooms
    13 Sep14 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    50
    Reviews (1,153)
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    1 - 5 of 711 reviews

    Reviewed yesterday via mobile

    Rooms so basic and badly need updated. Ants in room every day. Steep hill just never rekided how steep till there. 1 alcoholic bar for full place with usually 2 workers. Day time activities were for teens and adults my son aged 7 was not...More

    Thank Karen W
    Reviewed 4 days ago via mobile

    Only arrived an hour ago (2am) to be told no rooms! Oh but we've been upgraded to a luxury room. Do not be deceived.. it is a villa half way up another hill; totally away from the reception, restaurant and pools!! Totally unacceptable when we...More

    Thank Kayleigh W
    Reviewed 1 week ago via mobile

    Me and my other half spent a week at this hotel for a relaxing holiday knowing there was a relax pool which no children were aloud was a bonus until we actually got there and soon realised no one stuck to this rule and it...More

    1  Thank Clare G
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 2 days ago

    At first it would like to thank you for spending time to write your Review in tripadvisor. As with any review about our hotel, we take all criticism into consideration and the opinions of our guests seriously. We are looking forward to welcoming you once...More

    Reviewed 1 week ago via mobile

    We had an amazing family holiday here with 2 adults and 2 kids age 14 and 7, this place was brilliant for kids! Ours were never bored, especially with Cara, Grace, Robert and Artur in the thomas cook kids club who made Avas time in...More

    8  Thank fordkaren
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 2 days ago

    Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. In The Village Resort we work very hard in order to provide outstanding service and it makes us proud that we were able to impress...More

    Reviewed 1 week ago

    This hotel appears to have a deliberate and consistent policy of over-booking, then sending numerous travellers to a different hotel down the street in order to maximise profit from the holiday companies and the "guests" themselves. I am extremely aggrieved at the treatment I received...More

    Thank stoal78
    Star Beach Village & Water Park
    692 reviews
    #25 of 171 hotels in Hersonissos
     
    Gouves Park Holiday Resort
    1,178 reviews
    #8 of 36 hotels in Kato Gouves
     
    Fodele Beach & Water Park Holiday Resort
    964 reviews
    #1 of 1 hotels in Fodhele
     
    Grand Hotel Holiday Resort
    1,020 reviews
    #11 of 171 hotels in Hersonissos
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 83 - US$ 253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Luxury Hotel in Hersonissos
    • #28 Family Hotel in Hersonissos
    • #43 Romantic Hotel in Hersonissos
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, Priceline, TripOnline SA and Cheap Tickets so you can book your smartline Village Resort & Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Hersonissos
    • Also Known As
    • Mareblue Village & Aqua Park Hotel Chersonisos ,
    • Mareblue Village And Aqua Park ,
    • Mareblue Village Hersonissos ,
    • Mareblue Village Hotel Hersonissos ,
    • Smartline Village Resort & Waterpark Crete, Greece
    Add Photo Photos
    Traveller (868)
    Room & Suite (241)
    Pool & Beach (205)
    Dining (104)
    Hotel & Grounds (609)
    Bathroom (18)
    Family and Play Areas (17)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    1.03 km away
    Cyrrus Beach Bar Restaurant Hersonissos
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    421emmar
    20 July 2017|
    Answer
    Response from General Manager Z | Property representative |
    Good evening from samrtline the village resort , thank you for selecting our hotel for your holidays. Please inform the reception on your arrival day about your wish for a late check out. We will make a notice and we will... More
    0
    Votes
    Google Translation
    lorenzetto1985
    17 July 2017|
    Answer
    Response from General Manager Z | Property representative |
    Good evening from samrtline the village resort , thank you for selecting our hotel for your holidays. Please inform the reception on your arrival day about your wish for a late check out. We will make a notice and we will... More
    0
    Votes
    Google Translation
    Janet B
    16 July 2017|
    Answer Show all 3 answers
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort I would like to inform you that there is no dress code in the restaurant. Kind regards !!!
    0
    Votes
    Google Translation
    Room Tips
    "Bring your hiking boots. The apartments are set on a steep cliff. Lose your balance and you're rolling..."
    Read review
    "Those who do not like to walk a lot. You should ask for rooms close to the lobby or the central pool."
    Read review
    "Room 722 was nice"
    Read review
    "Aim for room numbers below 800"
    Read review
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