Sinclairs Retreat Kalimpong

Sinclairs Retreat Kalimpong

Traveller (1219)
View from our room
Room & Suite (139)
The rooftop restaurant with hill view.
Dining (35)
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Avg. ₹5,795 /night, 10/8 - 10/9
₹7,643
per night
₹6,383
per night
₹5,123
per night

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About

5.0
#1 of 34 hotels in Kalimpong
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in the virgin green surroundings, Sinclairs Retreat Kalimpong prominently stands out over five acres of aesthetically landscaped green. With an unmatched view of the Himalayan mountain range and a luxuriant forested valley, the retreat is ideal for those in search of a restful naturist experience.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Entertainment staff
Table tennis
Kids stay free
Secured parking
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Room service
Safe
Flatscreen TV
Extra long beds
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Hindi
5.0
5.0 of 5 bubbles1,238 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Sinclair's Retreat Kalimpong garners praise for providing great value, with guests enjoying the delightful and affordable cuisine, though some find it on the pricier side. The hotel's attentive service is frequently lauded, thanks to a friendly staff committed to ensuring a memorable stay. Guests are charmed by the secluded, picturesque setting that boasts breathtaking mountain views. The spacious, immaculate rooms with modern comforts are another highlight. Visitors also appreciate the peaceful ambiance and the range of amenities, including a swimming pool, spa, and beautifully manicured gardens.
Location
Secluded
Atmosphere
Serene
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Comprehensive

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1,238Reviews6Q+A100Room tips
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Detailed Reviews
Hashtag Tiluda wrote a review Feb 2022
Kolkata (Calcutta), India
+1
5.0 of 5 bubbles
We were there on a family trip during January 2022. We had booked a double bedded room booked but got a free upgrade to an Attic Room. The room had an amazing view of the mountains from it's private balcony. It was spacious with 4 beds, a modern bathroom, they had provided a room heater without any extra cost. The food was really good, we had ordered dishes outside the menu including fish dishes, and we were surprised at the taste. The fish was fresh, the food was not at all oily but very tasty indeed. A special thanks to Gunjan Gupta (Regional Sales Manager, Sinclairs Hotels), and Debashish (In-charge of FnB at Sinclairs Retreat, Kalimpong), they not only helped me get a booking at the last minute but were also kind enough to arrange for a property tour for my YouTube vlog Hastag Tiluda. The Resort is spread over 5 acres of land, it contains various types of rooms of different budgets. Best part is, you can enjoy the warmth of a fireplace at a minimal price. Housekeeping was excellent, they had kept the entire property spick and span even during the lockdown with reduced staff. I would highly recommend this hotel if you are visiting Kalimpong.
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Room# 109 has a great view of the Mountains
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 15 Feb 2022
Dear Sir, Thank you for your wonderful review! We are happy that you liked our property and the serene surroundings. Your kind words about our food, quality of services and warm hospitality is truly inspiring. We offer a variety of cuisines to cater to the varied taste of our guests. Preparing some of the local favourites is our Chef’s area of expertise. And if you have a favourite dish, do pass on your request to our F&B team; who will ensure that the same is served to you. Our team always strives to walk the extra mile to serve our guests. We will convey your kind thoughts to every member of the team. Your positive comments and recommendations mean a lot to us. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Gangtok, Siliguri, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We promise you of a memorable experience.
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Sukanya Ray wrote a review Mar 2021
Kolkata (Calcutta), India
+1
5.0 of 5 bubbles
Had stayed at sinclairs Retreat kalimpong premier attic room 110 for 3 nights . The resort is paradise on Earth. The food , the view from the room, the surrounding everything is top notch.
If one wants to fall in love with kalimpong ,Sinclairs in the place to stay
Location- Just few kms away from the hustle and bustle of the city, perfect for anyone who is looking for calm and serene environment
Views and surroundings - All the rooms are mountain facing , although it is preferable to take attic rooms or suites for clear view
The garden ,pool is so well maintained one can spend the entire day at the resort

Food - The complimentary breakfast gives a wide spread of choices , Having breakfast with view of mountains will melt your heart.Food is so tasty and hygienic.

kudos to the team ! Manager Mr.Sunil was always ready to help, housekeeping team specially Mr. Swastik was so polite and prompt.
would love to stay here again and again
Read more
Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 16 Mar 2021
Dear Ms Sukanya, Your words appreciating our hotel, food and services are overwhelming.. Guests love our location for the serenity and peace it offers! The Sinclairs team is delighted that they have been able to satisfy you in every respect during your stay at Sinclairs Retreat Kalimpong. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Shibayan wrote a review Jul 2021
New Delhi, India
+1
5.0 of 5 bubbles
Tranquil, open, green space, on outskirts of the town. Enjoy luxurious comfort and peace of mind in midst of nature. Perfect environment for love to bloom.

The rooms are spacious and with balcony opening towards the garden and hills. There are a few cottages too. Food was also good. One can choose to dine at the hall or in privacy of their rooms. A candle light dinner will surely boost up the mood for couples.

Badminton court, table tennis board, gym, swimming pool are available. There is also a wide garden with different flowers and plants to take a walk. Kids have a designated area to play.

The open rooftop area provides a beautiful view in morning as well as night. Photography enthusiast can get some good shots.

I appreciate the green initiative of providing glass bottles with RO+UV filtered water. This will reduce usage of plastic bottles. Just ask and you get fresh water whenever you need.
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Date of stay: July 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 26 Jul 2021
Dear Mr Shibayan, Thank you for your great comments. We are delighted that you enjoyed your stay with us and loved the property, the quality of our services and the serene surroundings. The retreat has been planned so that families can come and stay with us for an enjoyable break. Your wonderful comments will be a great motivation for our team. Also thank you for appreciating our initiative to stop using plastic bottles. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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Arnab D wrote a review Mar 2021
5.0 of 5 bubbles
It was the most pleasant stay among the ones we ever had. Soven, Sabina and Sonny helped us a lot in the dining place by giving the right combination of foods. Swastik and Kabita from housekeeping had done a great job in cleaning our rooms and providing sufficient water bottles. Ms. Bimit from reception had cooperated with us a lot. One more man whose name I don't know was at the reception. We had to make printouts of some important information. He had helped us by printing them out which was a great help because without the printout, it would have been impossible to complete our personal work. Overall it was an excellent experience. Actually, I would like to thank all the staff of Sinclairs who had done such a good job in making an awesome and spectacular ambience. Salute to the great team effort. Starting from rooms to food, everything was impeccable. Also a breathtaking and picturesque view of Darjeeling from the balcony of our room was what made our day. A big Thank You to the whole group of staffs and hotel management of Sinclairs, Kalimpong for organising such a wonderful stay inspite of the Covid-19 situation.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 11 Apr 2021
Dear Mr Arnab, Thank you for your wonderful review. We are delighted that you enjoyed your stay with us and loved the property, the quality of our services and the serene surroundings. We are also thankful to you for your appreciation of our team members. Our team always strives to walk the extra mile to serve our guests, because our greatest satisfaction is a guest who leaves us with a happy experience. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sayonid wrote a review Aug 2021
kolkata
+1
5.0 of 5 bubbles
We booked premier plus room through MMT. Whwn we reached, the room we were given was on ground floor, with gaps in curtains and blind and open balcony to garden area. We were a bit worried as we were traveling with our little daughter regarding security issue, it was room on the last part of resort and just few rooms had occupants. We asked for upgradation, reception said extra charges, finally we agreed,but suddenly they upgraded us to attic room without any charges. A good gesture from their side.
Property was secluded from city, you've to call a car by paying charges if you want to go to town. But good well maintained property if you want to enjoy the serenity and staying amidst nature. Attic room was spacious, food we ordered was good, housekeeping services were good. One problem, wifi is available only in lobby area.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 24 Aug 2021
Dear Sir, Thank you for your review. Yes we are slightly away from the town, which is an advantage because we offer a large green expanse and wonderful views. Guests love our location for the serenity and peace it offers! We are happy that you liked our food and enjoyed your stay with us. We have travel desk in our property which can arrange vehicle for all transfers. Stable and high speed internet connectivity in the hills is a challenge. Once high speed broadband is available in the region, our entire property shall be wi-fi enabled. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Gangtok, Siliguri, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aliya D wrote a review Dec 2020
Pune, India
+1
5.0 of 5 bubbles
The place is great, the resort is very well managed. There are lots of option to spend time in the resort itself. Th restuarent and food is very good. The breakfast spread is worth mentioning. Needless to say in these times, the housekeeping staff (Sunil Acharya, Trishna, Tara) maintained a very hygienic surroundings and during our stay, our room was well taken care of.
Overall it was a great experience.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 5 Jan 2021
Dear Sir, Your words appreciating our hotel, food and services are overwhelming. We are delighted that you enjoyed your stay with us. Your kind words will inspire our team to strive harder to enhance guest’s experience. Look forward to your next visit to Sinclairs Retreat Kalimpong. We will be happy to serve you again! Please do visit our seven other hotels/resorts at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair.
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DEBANJANA B wrote a review Jan 2020
5.0 of 5 bubbles
This is a really late post but as they say, better late than never. We, a family of 3 adults travelled to Kalimpong in March 2019 and stayed at Sinclairs. The place was really beautiful . There were pretty lawns with colourful flowers and aesthetic lighting.
Our room was really spacious with antique wooden furniture and a small balcony. The balcony overlooked the garden and commanded a view of the lush green surroundings. The Hills were visible from most of the rooms, however we were unlucky and got only cloudy weather and so missed a chance to view the mighty Kanchenjunga right from our room. However, the overall experience more than made up for our disappointment.
There was also a little play area with TT carrom and other such indoor games, which we surely did enjoy. The food was awesome and they also offered some custom made dishes apart from the ones in the menu. The dining room opened to a verandah which faced the hills of Darjeeling. At night you could see Darjeeling lit up with thousands of tiny dots of lights and it surely made a very beautiful site. The travel desk was also very helpful and arranged cars for our local sightseeing. The staff was courteous polite and welcoming. Overall we had a wonderful stay and would recommend this hotel to anyone we know.
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Date of stay: March 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sudhakaran, General Manager at Sinclairs Retreat Kalimpong
Responded 4 Feb 2020
Dear Ms Debanjana, Thank you for your great comments on our property. It is indeed refreshing and rejuvenating. We are delighted that you enjoyed your stay with us and loved the property, the quality of our services and the serene surroundings. It is always a pleasure when guests staying with us are happy with our hotel and our services. Our team always strives to walk the extra mile to serve our guests. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our six other properties at Siliguri, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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Report response as inappropriate
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Subrata Bhattacharya wrote a review Nov 2021
Kolkata (Calcutta), India
5.0 of 5 bubbles
A wonderful stay at Sinclairs Kalimpong . The staff is really good and courteous. The food is really great....they have variety of option. A very good stay for a comfy and peaceful. Beautiful rooms and amazing garden and playing area for children. Housekeeping person always ask you for your comfortability, a gentelmen manager there Mr. Sunil Acharya is really a very professional and good attitude person, he always meet us with smiling face and provide possible services . Thanks all team for a excellent hospitality. Thanks Sinclairs would recommended everyone to visit once in this beautiful property.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 1 Dec 2021
Dear Sir, Thank you for your great comments. We are delighted that you enjoyed your stay with us and loved the property, the quality of our services and the serene surroundings. The retreat has been planned so that families can come and stay with us for an enjoyable break. Your wonderful comments will be a great motivation for our team. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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Report response as inappropriate
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ankit wrote a review Dec 2020
5.0 of 5 bubbles
All F & B teams including hemant, sabina, somnath, soni and housekeeping staff Suraj, Sonia and Anup all are well trained, polite and service provided by them are commendable

Thanks to Somnath and hemant for lovely birthday cake.

Thanks to Suraj for timely delivering the birthday cake in night.

Many thanks to all housekeeping team members especially ladies who daily in morning look after the gardens and all areas to keep it clean and safe.

Ankit
Read more
Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 27 Dec 2020
Dear Mr Ankit, Thank you for your wonderful review. At Sinclairs, we hope to provide the highest quality of product, facilities and personalised service and comments like yours are very motivating. Our staffs are the greatest asset of our company and we will convey your feedback to the team. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Burdwan, Ooty and Port Blair. We assure you of a wonderful experience.
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Debayan G wrote a review Feb 2021
India
+1
5.0 of 5 bubbles
We stayed with 2 kid around 2 years of age at Premier Plus Rooms & it was nicely cleaned up & comfortable. No doubt whenever we demanded for room-service the staffs were always happily there in no time. Behavior of the staffs were extremely polite and supportive. From room service team Sovan, Sabina, Debasish has helped us at the dining place with the baby food and all whatever we required. From House keeping team Sardha, Swastik, Tara, Mikma, Sunil, Norden & from reception Ms Bimit Lepcha whose behavior were outstanding.

It was again a recommended stay in Kalimpong if you want to hug the nature & breathe fresh. But the property is around 6kms from town & travelling in hills by car rentals is always somewhat costly.
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Date of stay: February 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Cottage 1 & 2 is near the reception & restaurant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sinclairs Hotels, General Manager at Sinclairs Retreat Kalimpong
Responded 21 Feb 2021
Dear Mr Debayan, Thank you for an excellent review of our property. Yes, we are slightly away from the town, which is an advantage because we offer a large green expanse and wonderful views. Guests love our location for the serenity and peace it offers! We are thankful to you for your appreciation of our team members. Your words of appreciation are a great motivation for our team. We look forward to welcoming you again at Sinclairs Retreat Kalimpong. We are pleased to present to you the latest addition in Sinclairs chain - Sinclairs Gangtok, which is a scintillating brand new property located at the posh Zero Point, Gangtok minutes away from the bustling MG Market, affording wonderful views of Kanchenjunga range. Next time you visit the region, please make it a point to stay at Sinclairs Gangtok. Our other hotels/resorts at Siliguri, Dooars, Kalimpong, Burdwan, Ooty and Port Blair shall also be pleased to serve you.
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…
Rakesh asked a question Sept 2021
1 contribution
Is it near from market ?
Answer from my zambia
Kolkata (Calcutta), India15 contributions2 helpful votes
No, this is quite far from market and central Kalimpong.
Answer from ghoshari
Kolkata (Calcutta), India4 contributions1 helpful vote
During my visit it was cloudy and visibility was not clear. Hence I am not able to guide in this matter.
Biswaroop G asked a question Sept 2019
Are room heaters available?
Answer from ghoshari
Kolkata (Calcutta), India4 contributions1 helpful vote
Although I didn't require room heater I was informed that room heaters are provided on demand.
Answer from Sinclairs
20 contributions3 helpful votes
Good morning and thanks for your enquiry Sir... Sinclairs Retreat Kalimpong has 46 rooms of different categories. We have multi-cuisine restaurant and can also arrange buffet meals for 200-300 persons. We can also allow outdoor catering for social functions subject to full house booking. Kindly share your contact details - phone number and email id so that we can discuss further regarding the forthcoming social function. Also share the check in and check out dates of the event. You can also contact myself - Somnath Das (DGM - Sales) +91 9830452752
Sunitha85 wrote a tip Jul 2024
Siliguri, India5 contributions
5.0 of 5 bubbles
"You can come to this hotel if u r in kalimpong without a second thought."
Read full review
Bipin Arora wrote a tip Jun 2024
Kolkata (Calcutta), India1 contribution
5.0 of 5 bubbles
"Housekeeping team are amazing in their services"
Read full review
Rajesh Anand wrote a tip Jun 2024
India8 contributions
4.0 of 5 bubbles
"AC and Non AC room both are available. Can save money by booking Non AC room as climate is awesome. You can Carry your own liquor stock."
Read full review
Sunshine17041617442 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Be prepared for uphill walks if staying in Attic rooms. The dining hall is almost 200 metres uphill from Block 3 (attic rooms block)"
Read full review
Dreamer57916089100 wrote a tip Apr 2024
Kolkata (Calcutta), India1 contribution
5.0 of 5 bubbles
"Verry good service by Sakuntala Tara,and Srijana mr Manager Sunil acharaya behavior of all staf are behavior of all staf are behavior of al"
Read full review
…
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PRICE RANGE
₹4,368 - ₹7,811 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKalimpong DistrictKalimpong
NUMBER OF ROOMS
44
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SINCLAIRS RETREAT KALIMPONG (West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sinclairs Retreat Kalimpong
What are some of the property amenities at Sinclairs Retreat Kalimpong?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Sinclairs Retreat Kalimpong?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sinclairs Retreat Kalimpong?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Sinclairs Retreat Kalimpong?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sinclairs Retreat Kalimpong have airport transportation?
Yes, Sinclairs Retreat Kalimpong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sinclairs Retreat Kalimpong?
Yes, dry cleaning and laundry service are offered to guests.
Does Sinclairs Retreat Kalimpong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sinclairs Retreat Kalimpong?
The staff speaks multiple languages, including English and Hindi.
Does Sinclairs Retreat Kalimpong have any great views?
Yes, guests often enjoy the mountain view available here.
Is Sinclairs Retreat Kalimpong accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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