Mystic Orchid Retreat

Mystic Orchid Retreat

The Cottage
Traveller (298)
Photos from February 2019
Room & Suite (100)
Dining (13)

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About

#8 of 35 hotels in Kalimpong
4.0 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Mystic Orchid Retreat, nestled in the serene and picturesque town of Kalimpong, overlooking the majestic Deolo Hill.At Mystic Orchid Retreat, we believe in creating an enchanting and rejuvenating experience for our guests. Surrounded by lush greenery and offering breathtaking views of the Himalayan range, our retreat is a sanctuary of tranquility and bliss.Our commitment to providing exceptional hospitality and personalized service sets us apart. Whether you are seeking a peaceful getaway, a romantic escape, or an adventurous vacation, Mystic Orchid Retreat is the perfect destination for you.
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Property amenities
Free parking
Internet
Restaurant
Evening entertainment
Kids stay free
Children's television networks
Airport transportation
Business Centre with Internet Access
Secured parking
Breakfast available
Complimentary tea
Indoor play area for children
Children Activities (Kid / Family Friendly)
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Outdoor fireplace
First aid kit
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Dining area
Private balcony
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Separate dining area
Sofa
Bottled water
Clothes rack
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Room types
Mountain view
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Hindi, Nepali
Traveller rating
  • 189
  • 58
  • 7
  • 4
  • 13
Time of year
Traveller type
Language
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Popular mentions
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Detailed Reviews
Soumitra R wrote a review Aug 2021
5.0 of 5 bubbles
What a wonderful Journey it was. We stayed at this hotel for 3 nights and 4 days. We like everything about this hotel. The location of this hotel in the middle of the nature. Behavior of the every staffs of this hotel are very good. Restaurant is also well decorated and hygienic as well as food is also very tasty 😋with reasonable price. You will get car service from this hotel for pickup and drop from NJP Railway Station or Bagdogra Airport and local sightseeing. I recommend you to book this hotel without any hesitation.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitali T wrote a review May 2023
5.0 of 5 bubbles
Mystic Orchid Retreat is an absolute paradise on Earth! The moment I set foot in this enchanting haven, I was greeted with warm smiles and a sense of serenity. The retreat's breathtaking location, nestled amidst lush greenery and overlooking a tranquil lake, transported me to a world of pure bliss. The accommodations were luxurious and spacious, with attention to detail that exceeded my expectations. The holistic spa treatments were divine, melting away all my stress and leaving me feeling rejuvenated. The daily yoga sessions were a perfect blend of physical and spiritual practice, invigorating my body and calming my mind. The staff's genuine care and attentiveness made me feel like a cherished guest throughout my stay. Mystic Orchid Retreat is an oasis of tranquility that I cannot recommend enough. It's an experience you don't want to miss!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kavita T wrote a review May 2023
5.0 of 5 bubbles
Mystic Orchid Retreat is a true feast for the senses! From the moment I arrived, I was enveloped in an atmosphere of beauty and serenity. The fragrant orchids and colorful blooms adorned the landscape, creating a visual masterpiece. The gentle sounds of nature provided the perfect soundtrack for relaxation and reflection. The gourmet meals were a culinary delight, tantalizing my taste buds with exquisite flavors and artistic presentations. The spa treatments were a sensory delight, transporting me to a world of pure bliss and relaxation. The guided meditation sessions allowed me to connect with my inner self and find a sense of calm. The attention to detail and personalized service from the staff made me feel like royalty. Mystic Orchid Retreat is a place where all your senses are indulged, leaving you with lasting memories and a renewed sense of well-being.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sanchita Chatterjee, Guest Services / Front Office at Mystic Orchid Retreat
Responded 30 May 2023
Dear Guest Thank you for your review, we’re so glad to hear that you enjoyed your stay and found our staff helpful. It’s always great when we can help guests make the most of their time with us, Let me know if there is anything else we can do to make your next visit even better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suman Mukherjee wrote a review Aug 2022
Kolkata (Calcutta), India
3.0 of 5 bubbles
The Rooms were Good. Cleanliness could have be
Hotel Staff was supportive, good, well mannered, always had smile on their face.
Food was good.

House keeping and room service efforts need improvement on
*Everyday feedback
*Replinishment of all essential items everyday viz. Soap, shampoo, tea & coffee shachets etc. glass, cups.
*Followup on cleaning of rooms.

Hotel needs structural updation viz. installation of lift as it is extremely difficult for aged people with orthopedic problem to climb up through stairs from the cottage.

Prunning of plants and control of pest in and around hotel is necessary.

The entrance & glow sign with the name of hotel needs updation as they project initial brand value of property.

Thanks.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanjeet M wrote a review Jan 2024
Noida, India
+1
1.0 of 5 bubbles
I booked this hotel through Make My Trip.

I was traveling North Bengal with my family and in my last stretch we picked up this hotel for stay in Kalimpong.

We reached this hotel after travelling a long road from Sandakphu around late evening. When we reached the hotel, we saw the room proposed to us was very ill managed, the cushions and seat was dirty, no intercom to talk to helpdesk or anything, also furniture were placed very improper way.

I asked for the Hotel manager, he took good 20 min to attend us. When he came I showed him the room and he agreed to put us to a new room, which was supposed to be a better room with a higher value, however the room that he shifted us was again a room with damp on wall, dirty linen, TV not working and again no intercom, he shared me individual numbers for people to take care of separate thing and his number too, I tried reaching the house keeping manager, showed him all this and his standard answer to all issues was that it can be fixed next day only.

We called Make My Trip helpdesk, and they were not able to help us either. We travelled a long way and all of us was very much exhausted, and it was very late in the evening for us to search for an alternate accommodation, thus we had to compromise and stay with that filth for the entire night.

Next day by evening when we returned from our side-scene our linen got changed and TV started working but rest of issues remained there.

It was very unpleasant stay, and I will not recommend the hotel to anyone… No doubt the Hotel location was good, but the services and amenities are far below standard.
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Date of stay: January 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Do not fall for the photos and the view this hotel offers, because amenities are all other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspiration577252 wrote a review Sept 2023
2.0 of 5 bubbles
Located on a hill slope with executive rooms and cottages, the place is ensconsed in mist. The trill of the cicadas envelop you night and day. The place could have been a quite dreamy retreat but suffers from more misses than hits.
The place is well past its halcyon days. Now It's lovely prime cottages are dank and smells of rotting wood.. The dirty laundry and damp walls puts does the rest of the job. The place has nice but overgrown flora which blocks all view. The location is too far off to be useful. The staff though surprisingly well versed on English is clueless due to lack of support from management. The wifi is patchy, TV's don't work. Phone signal is none. The food from restaurant is horrid and that too in tiny portions :) If you are looking for some solitude, are depressed and looking to end it all with no hope in sight, this might be just the place for you.
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Date of stay: September 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Totally avoidable. The place takes pride in being there but that's about it. Find a better...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karanveer Singh wrote a review Jul 2021
2.0 of 5 bubbles
Washrooms needs to be updated, Rugs and carpets in the rooms not washed in ages. Service is very slow, average food quality and communication gap between the staff. Requisition staff is sleeping. Not good team work. Have to improve if you want to rate your hotel a star rated one.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nivedita Sen, Guest Services / Front Office at Mystic Orchid Retreat
Responded 25 Dec 2021
Dear Guest, Greetings from The Mystic Hotels Thank You for staying with The Mystic Hotels and for your valuable feedback. We are glad that you had a wonderful stay with us it was a pleasure to be at your service. It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management. Well it was a pleasure to have you here and we will be looking forward to your next stay with The Mystic Hotels properties. Regards Sanchita 09836929596 The Mystic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sumitdutta17dcm wrote a review Oct 2021
Kolkata District, India
5.0 of 5 bubbles
I have spent end week of September 2021 at this property with my family. Weather was very good. You can enjoy the whole natural beauty from here. Staff behavior is very good and food quality is fabulous with budget friendly. From here the local sightseeing will become closure. All the other facilities like bon fire, bbq are available as per your request. Local sightseeing will charge you around rs. 1500/-. Car facility will also available from the hotel property. Njp drop and pickup also available with budget friendly cost.
It's located in 15 mints distance (by car) from Kalimpong Taxi stand. Car fare from Njp to this property will charge you around 2200/-. In this property there are 4 standard double bed room, 4 Delux double bed room and two separate cottage with nature view balcony. I will recommended for standard or delux rooms with friendly budget.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nivedita Sen, Guest Services / Front Office at Mystic Orchid Retreat
Responded 3 Nov 2021
Dear Guest, Thank you for staying with The Mystic Hotels and Resorts and for your generous feedback. It was a pleasure to have you here with us. We are glad that you had a wonderful time with us. It does give us immense satisfaction to know that you you were pleased with the services that were provided to you during your stay. As our main concern has always been to provide utmost pleasure and comfort for our valued guest so it very heartening to receive such generous compliments from your side. we truly believe that it will definitely motivate us to set and achieve higher goals in the fields of hospitality and management. Well it was a pleasure to be at your service and we shall always be looking forward to your stay with us very soon. Yours In Hospitality, Sanchita The Mystic Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ankit D wrote a review Jan 2022
4.0 of 5 bubbles
I visited Mystic Orchid on 31st Dec’21 and stayed till 2nd Jan’22, I visited with my childhood friend as we needed a break from our work from home stress. To be very honest we really had a great time, we were given a cottage to stay, the room was very nice and comfortable. As it was 31st december there was a bonfire and gala dinner organised by the staff with complementary starters (charged separately).

As we were given the cottage with was located at the bottom the view was obstructed but that was not a problem as the ambience was very peaceful.

The view from the property is very great!
The food was also good and at reasonable rates.

The staffs were also very friendly and they booked us a cab on request for sight seeing.

Overall a very pleasant stay and would recommend others.
Will visit again in future surely!
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigate30160566224 wrote a review May 2023
5.0 of 5 bubbles
Mystic Orchid Retreat is a hidden gem nestled amidst nature's embrace. From the moment I arrived, I was captivated by the serene beauty of the surroundings. The retreat's eco-friendly practices and sustainable approach resonated with me, as did the genuine warmth and hospitality of the staff. The accommodations were luxurious and comfortable, with every detail meticulously thought out. The daily organic meals were a true culinary delight, showcasing fresh and locally sourced ingredients. The variety of activities, including guided hikes, nature walks, and stargazing sessions, allowed me to connect with nature in a profound way. The wellness offerings, from yoga classes to holistic treatments, were invigorating and soul-nourishing. Mystic Orchid Retreat is a haven for those seeking a mindful and immersive retreat experience. I can't wait to return!
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sanchita Chatterjee, Guest Services / Front Office at Mystic Orchid Retreat
Responded 16 Jun 2023
Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the time to share your rating with us.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Passport21793142751 asked a question Aug 2021
Kolkata (Calcutta), India
What is the tariff of queen bed room
Answer from The Mystic Hotels
Kolkata (Calcutta), India59 contributions
Rs 3200/- in CP plan for DBL Occupancy per nights per rooms
Passport21793142751 asked a question Aug 2021
Kolkata (Calcutta), India
What is the tariff of queen bed ?
Answer from The Mystic Hotels
Kolkata (Calcutta), India59 contributions
Dear Sir Greetings from The Mystic Hotels !!! Yes we have 06 cottage out have 04 Cottages are cobined cottages and 02 cottage are single cottages further more details contact 9830538832 /9674269218
TrueBrit_10 asked a question Sept 2016
England2,730 contributions455 helpful votes
What is the weather like in March?
Answer from The Mystic Hotels
Kolkata (Calcutta), India59 contributions
Dear Sir Thanks for your wounderful reviews Regards Sanchita
Answer from Mark Yoganu
Paris, France16 contributions31 helpful votes
The orchid specialist is the owner,ask them directly ;-)
Sanjeet M wrote a tip Jan 2024
Noida, India12 contributions1 helpful vote
1.0 of 5 bubbles
"Do not fall for the photos and the view this hotel offers, because amenities are all other services are pathetic."
Read full review
Inspiration577252 wrote a tip Sept 2023
3 contributions
2.0 of 5 bubbles
"Totally avoidable. The place takes pride in being there but that's about it. Find a better property which focuses on its service quality."
Read full review
Excursion14919758350 wrote a tip Jun 2023
2 contributions
5.0 of 5 bubbles
"The hotel has many floors and the rooms offering great views are situated many stairs below. A lift would greatly help!"
Read full review
Niranth wrote a tip May 2023
Bengaluru, India12 contributions5 helpful votes
1.0 of 5 bubbles
"Located in outskirts and not easy to commute to Kalimpong city. Avoid this hotel due to worst maintenance attitude by hotel management. "
Read full review
RH wrote a tip Oct 2022
Dibrugarh2 contributions3 helpful votes
1.0 of 5 bubbles
"Try to improve service and respond to customers"
Read full review
Not the right property for you?
There are more places to choose from in the Kalimpong area.
PRICE RANGE
₹1,317 - ₹1,580 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Orchid Retreat
LOCATION
IndiaWest BengalKalimpong DistrictKalimpong
NUMBER OF ROOMS
25
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MYSTIC ORCHID RETREAT (Kalimpong, West Bengal) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mystic Orchid Retreat
Which popular attractions are close to Mystic Orchid Retreat?
Nearby attractions include Deolo Hill (1.3 km), Pine View Nursery (4.6 km), and Zong Dhog Palri Fo Brang Monastery (5.9 km).
What are some of the property amenities at Mystic Orchid Retreat?
Some of the more popular amenities offered include an on-site restaurant, free parking, and airport transportation.
Which room amenities are available at Mystic Orchid Retreat?
Top room amenities include a dining area, extra long beds, and a view of the mountains.
What food & drink options are available at Mystic Orchid Retreat?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Mystic Orchid Retreat?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mystic Orchid Retreat?
Conveniently located restaurants include Art Cafe, Sood's Himalayan Vista, and Cafe Kalimpong.
Does Mystic Orchid Retreat have airport transportation?
Yes, Mystic Orchid Retreat offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mystic Orchid Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Does Mystic Orchid Retreat offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mystic Orchid Retreat?
The staff speaks multiple languages, including English, Hindi, and Nepali.
Does Mystic Orchid Retreat have any great views?
Yes, guests often enjoy the mountain view available here.
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