Very good food and amazing view from the sea facing suite the service was amazing.the room was very spacious and a freindy staff really elevated our experience Thanks to:- Ashok Chakardhar Raju Bindu Jharana Lipika
This review is long overdue. We had booked 3 nights at the premier suite last Dec, I was overwhelmed by the authentic and warmth hospitality provided from house staff, restaurant staff, security and front desk. I have stayed at numerous properties including the Oberoi resorts and I can say that Mayfair competes well with the best. First off, the hotel is the best property in Puri, one gets to venture out from the rooms into the outdoor restaurants, garden, the walkway parallel to the beach, making it a true resort. While it is not a 5-Star infrastructure, it makes it up with their warmth. As an example, staff made sure that we do not have to come down to the kitchen to get assistance with Kid's custom meal, they insisted that they would reach out to us for any and all instructions. Restaurant staff was attentive to ask out when we shall dine at breakfast and dinner, so they could reserve tables for us. Service at outdoor restaurant was not only nice, they asked for our drinks to be packed for our rooms. Everyday, we were greeted by smiling staff, who were just eager to satisfy us, more than we asked from them! Thank You Chakradhar, Prashanth, Manoransan, Pranab, Manisha, Chankradhar, Rasu, Ashok, Binduni, Jharana, you made our week and we look forward to visit back in years to come :) Thanks Arghya Roy…
Absolute disgrace of a service specially from someone who calls himself from the hospitality industry. Knows absolutely nothing about customer care, relations and even the meaning of the word hospitable! Punyanand Thakur MAYFAIR Hotels & Resorts - Puri
The greatness of Mayfair, Puri can only be felt by being present here. Since long time I have always heard about it being always full and never getting reservation no matter how many times we tried. Their rates also go south like the flight tickets still they are always fully booked. This time we booked in bit advance and got the reservation in the last available room. The check in and everything was smooth. People from the entry to the very last everyone is warm and cordial. Such a warm feeling it gives. The whole property is decorated in every corner and wall. Everything is really beautiful. The whole property has decor and greenery with sound of sea waves being heard from a distance. We had the breakfast and dinner buffet plan and we enjoyed every bit of them. Both the times the spread was amazing and there was so much to offer that we always left completely satisfied. The best part was maggi in the breakfast which I never saw anywhere in even the best of properties around the world. Also they had several choices in the vegetarian dishes which we can seldom find anywhere. All the more everything in the buffets were simply delicious and tasty. Initially i was disappointed with the room but then when I explored the whole property I understood that the whole concept is that of ethnic one. The rooms are really big and that's why they have only 2 room choices. We could see the beach and waves from our room. The bathrooms are also quite big with bathtub. I did not like the shower as it was not sufficient at all. Also the water constantly changed temperature during bath which made it very difficult to have a bath. The property has direct access to the beach and one can easily say that they have a private beach. They have their people manage the beach and Golden beach is just next door. So you do not need to actually visit the Golden Beach by buying a ticket. You can simply enjoy the Niladri beach and enjoy seeing the Golden beach nearby. Everything at this resort is nicely done. When u come from the beach you have wash and bath facility just upon entering so you don't have to bother taking the dirt with you to the rooms. They also have a 4 foot deep swimming pool with different pool for kids too. They also have full fledged Tata Play connection in TV which I have never seen in any of the hotels or resorts anywhere. My sincere thanks to Chakradhar ji, Prashanta ji, Ashok, Jharana, Lipika, Bindu for listening to our needs at the buffet and promptly fulfilling them. Also thanks to Manisha ji for getting us the right type of tea everytime like the way we wanted. Bit of annoyed with the reception staff named Soumya. He was different from the league of the whole Mayfair theme and service. Everyone went out of the way to serve but he always directed. Basically it was pain for him to do anything. Its like he didn't want anyone to come to him for anything. Their travel desk is also up to the mark and not expensive. They can be highly relied upon. The room service and the dining during lunch takes time. That's probably because they make everything fresh and everything tastes top notch. Rest everyone is on their toes to help you and fulfil your demands.…
We stayed at Mayfair Waves, Puri, from Jan 12-15, 2023. This is our fourth stay in this excellent hotel within one year. That says how much we LOVE this place. I must specially mention Ashok, Khageswar, Rakesh, Chakradhar and Prasanta for their constant attention to every single detail in making our stay extremely comfortable. They really make you feel completely at home with their outstanding service. We will keep coming back to Mayfair Waves, particularly to meet these guys (and everyone else on their staff list) again and again:). Basudeb Guha
Punvanand Thakur - The most unprofessional Sales Person, I have ever come across. I don't his exact designation but he calls himself as GENERAL MANAGER, Sales of the entire MAYFAIR HOTELS GROUP. Worst Team Leaders - Worst Behaviour They call themselves from service industry
Was great experiencing the famed Mayfair hospitality once again. Sea facing rooms, dedicated staff at every corner, good cuisine and nice clean beach made the stay worth remembering. Divine blessings of Lord Jagannath with a wonderful Darshan ensured that coming to Puri was worth the effort!!
I went for a birthday dinner with my husband. The arrangement was amazing as seen in the pictures below. It was a small surprise for my husband and he was really awestruck. Special thanks to Mr Chakradhar for beautifully welcoming and setting up the dinner ambience . And many thanks to Mr Manoranjan, for being with us from the very beginning till the end, attending us without any failure. His behaviour and response was beyond words.
Excellent service, good food and hospitable staff is always helpful. Clean and delicious cuisine. Prashant, Chakradhar and Ashok are our most favorites. They are the best. We always love t come back to Mayfair Samudra restaurant.
Impressed with the attitude and attention of the following staff members: Mano Ransan; Pranab; Lilima; Manisha; Chakradhar. Would not visit during wedding season due to excessive noise. Could not fault accommodation. Staff members at all times were happy, helpful and efficient making our stay in Puri a memorable experience.