The hospitality was commendable. This has been the second stay in Mayfair Heritage. Special thanks to Ms. Priyambada from the team, for all her support. She went an extra mile and ensured that we were comfortable.
The Mayfair is a very comfortable hotel with lovely rooms, gardens and balcony. The monkeys are a bit of a problem, breaking through the protective netting (one came into our room while we were resting) but I guess that gives the place character. We enjoyed our view of the sea (even from what was advertised as a partial sea view, we had an excellent view), and it was a short stroll to the beach and the hotel’s private area. Lunch in the garden was delightful and service was warm and friendly. A very nice place to stay in Puri.
Great service. Polite and help full staff. Raju and Ashok served us very well during breakfast and dinner. They were very nice. Priyambada was very helpful with arrangements made for my mothers birthday which made it really special for us. I will visit Mayfair again very soon as I lived it totally.
Though the service and rooms was very good Their Verandah restaurant food quality leaves much to be desired Service time is long even to be served a beverage The senior staff are lackadaisical and have no empathy They could improve if the seniors are moved around to other locations so as to stimulate instead of creating a lazy work culture
Ashok was serving us at the dining hall during our stay. He was very polite. Had a wonderful time there at the beach resort. Will definitely come back again. The resort is located right at the beach. The rooms are very spacious and airy.
Beautiful property, excellent food at the restaurant, quiet, excellent service! Special shoutout to Ashok, Chauradhar, Raju, Sonam, Lilima, and Jharana for making our restaurant visits memorable. The place is close to the Jaganath Temple and the private beach was super clean.
We stayed in the first few days of the new year 2023 at this property. The location of the hotel is great, with a sea view room and direct access to the beach. We really loved the character of the hotel. The staff was the nicest staff we have ever encountered at a hotel. They were always friendly and asked how our stay was going every time we walked out of the room. Special thanks to Mr. Pramod at the check-in for addressing all our queries. We had food at Samudra and their specility restaurant - Two States. It was simply fantastic. Highly recommend their Odiya thali, some of the awesome dishes we have tried. Also, all the bengali specialty dishes like Allen's Cutlet, Ilish Fry, Vetki patrapoda, and Dhoka dalna. Thanks to Chef, Mr. Smruti Singh for accommodating our requests. Heaps of thanks to Mr. Alok Sasmal, F&B Manager, and his entire team (Pratap, Sanjay, Ashok, and everyone else). Also, special mention of their breakfast spread at Samudra with varied items and considering different clientele who visit this place. We highly recommend this property for a leisurely vacation. …
All the staff at Mayfair Heritage were very polite and efficient and all our needs were immediately looked after.We had booked deluxe cottages and were allotted 108 and 109 which were listed as having a pool & garden view.However there was a wooden beam at eye level which blocked the view completely. To see the view we had to literally bend down & look.Rooms were clean and toiletries were adequate. Buffet breakfasts & dinners were in the Mayfair Waves hotel where staff was very polite and choice was tremendous.Our waiter Ashok was very efficient & friendly and gave us excellent service. Only minus point was the lawn had been let out for private functions on 2 nights and the loud music and shouting outside our rooms kept us awake till almost midnight.
the hotel is very beautiful and staff is very cooperative. mr prashantji and mr ashok ji takes care of our needs the whole staff is very polite and good we had a great experince. everything is good whether its food our house keeping staff 🙏
We stayed in room no. 1116 for five nights and 114 for two nights. The rooms were good. Buffet spread was pretty sumptuous and the restaurant staff was warm and caring. My lil one was unwell and we used to have food in the room only. The specific order from the buffet spread used to be served in the room due to illness of our daughter. Special thanks to Mr. Chakradhar, Prasanta, Basanta and Ashok from the restaurant team for making things comfortable for us. Thank you guys !! Keep doing the good job !! And yes, not to mention, Saumitri was very helpful and warm in resolving all our issues. Will come back here for sure !!