The Chariot Resort & Spa
Subrata Sarkar Rd Baliapanda Housing Board Colony, Puri 752001 India
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About
#27 of 379 hotels in Puri
Location
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Located on the shores of the Bay of Bengal and surrounded by the peaceful serenity and backwater, Aveda Chariot Resort and Spa is a unique place where you find absolute bliss! Spanning across 3.5 acres, Aveda Chariot Resort & Spa has a total of 136 rooms including The Deluxe Suite, Platinum Suites, Executive Classic, Premium Room & Deluxe Rooms. The resort is well connected to Puri city centre (6 kms from the railway station and 2 kms from the main market) and is 65 kms away from the international airport located at Bhubaneswar.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Parking
Internet
Indoor pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Hindi
Location
Contact
Subrata Sarkar Rd Baliapanda Housing Board Colony, Puri 752001 India
Getting there
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466Reviews7Q+A100Room tips
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Zero focus on cleanliness and maintenance of the resort. The property could have been one of the go to places but everything is in a dismal state in rooms. - broken furniture and fittings almost everywhere in the room - smelly - linens are damp and seepage in rooms The resort faces a stagnant water body which smells like Nalah and this smell enters the resort too. This water body blocks direct access to the beach as well. Actual Puri beach area is but far and one must have their own vehicle for easy commute. Public transport or auto/rickshaw aren't available outside the resort.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Avoid the hotel until they improve
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Culture58179466534 wrote a review Dec 2022
The property seems to be fine at first glance...but as soon as you'll enter the property, you are going to realise that you're pretty much stuck in the situation.......I stayed in platinum suite, the bathtub faucets were falling apart, geyser was not working properly, the wooden panels were damaged from bottom, initially room smelled like a dirty sock...but then I requested to get room freshner sprayed which pretty much helped......But the BIGGEST ISSUE of all is 8 A.M. CHECKOUT, one cannot simply expect a person to wake up at 6-7 to get ready, especially those who have come here to enjoy and spend leisure time with family.... Except for this the view and room keeping staff were pretty much fine..!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Very bad hotel and rude staff , no manners at all looted 10000 rupees from us in name of travel booking and didn't provide any tour and car When asked to return money they threatened us and misbehaved with ladies. Chor hai! Don't go there
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My family and I took a trip to Puri on 4th November, 2022. We stayed in the hotel for three days and two nights. As constant travelers to Puri, by far, this was the most displeasing and uncomfortable stay. We took a platinum suite and a premium one. The platinum suite does not justify its status. Neither was there an intercom, nor a working fridge throughout our stay despite asking the room service to rectify the same. The room service was always delayed. The AC in the living room remained defective for an entire day. The water clogged the washroom which was extremely bothersome. We had to call the room service from time to time to request for supply of tea bags, coffee pouches and milk powder as sufficient ones were never given. The gym was closed and the staff couldn't even provide a yoga mat when asked for. The brochure claims to have a fully stocked fridge (mini bar) whereas it did not even work let alone of it being all empty. There was no WiFi in the rooms. No daily newspaper was provided to us as claimed by the brochure given to us by the reservation manager. The rooms are badly unkempt. The sofas were dirty and the tiles were broken. Most of the channels on the TV were not even subscribed. When this feedback was given to the Deputy General Manager, Mr. Biswal, he talked to us in a very harsh manner that was highly unappreciated and unacceptable. A person in such a high post was the only person at that level available there then, thus, was definitely expected to have the minimum ettiquecy of talk to the guests decently because he was the sole representative of the goodwill and name of the property. A person with such an attitude should not represent a team in the hospitality business. However, Mr. Sushant Sarangi (Reservation Manager) was cordial throughout and apologetic for our appalling stay. He seemed to be the only approachable person in the whole resort who was always read to serve us in all the ways and means at his discretion.…
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: If you are lucky, your stay might turn out to be pleasant unlike ours.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dreamer17376658417 wrote a review Oct 2022
Our stay at Chariot Resort, Puri was pleasant & comfortable. It was clean environment. Food was very good. All the staff members were very polite & cooperative. Overall it was good stay & we enjoyed a lot.
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Date of stay: October 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pros: Comfortable beds. Beautiful open spaces - the backyard gardens, passages, and sitting platforms allow uninterrupted, views of the sea. The outdoors are beautifully lit up at night, the lawns are well maintained, and the outdoor areas are very clean. You get access to an almost private beach, away from the crowds right behind the hotel. The cleanliness of the beach though isn't great - but that’s not something the hotel controls! It's still a great location to catch a stunning sunrise. The air conditioning is effective and well circulated (there is a fan in the room which I greatly appreciate)- the beds were comfortable, linens averagely clean. The breakfast spread is good, and the service prompt. I stayed in an executive room n it was spacious for a family of 3. I asked for early check-in which they agreed to and gave me a temporary room that had issues - bathrooms wouldn’t drain, the tv didn’t work and the room wasn’t clean. However not many hotels accommodate an early check-in itself, so that's a plus. In addition, because of the condition of the room, my early check-in fees was waived! Cons: the shower didn’t work the first day but was fixed later on, the intercoms were down so calling meant using your personal phone to dial the various hotel departments (a minor irritant), the wifi was pretty average- it isn't effective if you are hoping to work, The staff of the hotel, be it the restaurant, the lobby are helpful, courteous and effective. Guru Prasad, the manager did a fabulous job of helping wherever possible ((late check-out at reasonable rates), recommendations with the right times of the day to visit attractions and places to go, (or not to go). He has more reliable info than the travel desk :) …
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I stayed in this hotel in Oct, 2022 but didn't get very good experience. A. Rooms are not cleaned well. It stinks and is damp. Wooden floor is damaged, toilet fittings are broken, in our room exhaust fan did not work, toilets were smelly. It needs renovation. Toilet was not clean. Furnitures looked very cheap. The appearance of the room itself was very poor to say minimum. B. Only two bath towels and one hand towel were provided. There was no luxury in the room only bare minimum things were provided. C. AC was only in the bed room and not in the sitting room. Sofa was absolutely soiled needs immediate replacement. The good part is that, as soon as I pointed out this they agreed to put a bed sheet on the sofa. Housekeeping was efficient and friendly. There were no dearth of tea bags, sugar etc. in the room. D. Balcony floor was badly damaged, doors got old. Needs a facelift. E. Toiletries provided was very minimum and there were no footwear. However the good points about the hotels are its location. The Location is beautiful, just beside the beach, one can walk till the end of the resort, which is on the edge of the beach and can enjoy the beach. However, one can't actually walk into the beach. The approach road is very wide without any traffic congestion. One may drive from Bhubaneswar to this place without any traffic hindrance. The place is not crowded, away from city hassle, excellent for relaxation. Adequate parking space is available. Valet service is very helpful to provide extra comfort. There is a beautiful swimming pool with good amenities, e.g., good change room, locker, sun lounger(chair) etc. An attendant is always available during the pool hours. Lobby is excellent, very well decorated and comfortable. Resort has only one restaurant; however, food is excellent. Breakfast Buffet has many varieties, options and very tasty also. There was no dearth of items, crockery and cartularies. Adequate staff are available to take care of the guests. They prepared adequate food that all were available till the end.…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The hotel needs better management and renovation. Value for money is not there ! They not should be in the business of hospitality. Rooms are stinky and terrible . Good quality is not good too . They should charge only 1-1.5k max in current state of affair. They charged 7k for nothing
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 12 Oct 2022
Dear guest Greetings of the day!!! Thank you so much for your time and feedback. we are came to know that our service and facilities did not came up to your expectations .It is our sincere and constant endeavor to offer you the highest standard of hospitality in keeping with The Chariot Resort stander . Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. The concern raise by you have been taken in to actions and we are working on the same to improve upon it. Thank you once again for your feedback and we sincerely apologies for discomfort. We value our guest and there feedback. Thank you for choosing The Chariot Resort , Puri. We look forward to welcome you back. Thank you. Surya Kanta Jana General Manager +91 7381035000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It has been fun staying at the resort and the staff was really good .My room was sea facing almost all rooms have the view .Best part is that it's beach is quite and is just at walking distance from the hotel perfect for the family and party people who prefers quite evening. A must stay for people coming to Puri.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 12 Oct 2022
Dear Guest Greetings from The Chariot Resort, puri !!! Thank you so much for your kind words, appreciating our Hotel and staff for doing an excellent job during your visit and stay at The Chariot Resort, puri. We are pleased to know that our services and facilities came up to your expectations.It is our sincere and constant endeavor to offer you the Highest standard of hospitality in keeping with The Chariot Resort & Hotel standard. Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. Thank you once again for your valuable comment and appreciate our team members. Thank you for choosing The Chariot Resort ,Puri. We look forward to welcoming you back. Thanks and regards Surya kanta Jana General Manager +917381035000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well mannered staff, loyal as well, a great stay, really recommend for other to visit this hotel again!will recommend this hotel to my relatives as well....food was delicious.... property view was amazing.....one of the best hotel in puri.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 19 Sep 2022
Dear Guest Greetings from The Chariot Resort, puri !!! Thank you so much for your kind words, appreciating our Hotel and staff for doing an excellent job during your visit and stay at The Chariot Resort, puri. We are pleased to know that our services and facilities came up to your expectations.It is our sincere and constant endeavor to offer you the Highest standard of hospitality in keeping with The Chariot Resort & Hotel standard. Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. Thank you once again for your valuable comment and appreciate our team members. Thank you for choosing The Chariot Resort ,Puri. We look forward to welcoming you back. Thanks and regards Surya kanta Jana General Manager +917381035000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$55 - $69 (Based on Average Rates for a Standard Room)
LOCATION
IndiaOdishaPuri DistrictPuri
NUMBER OF ROOMS
136
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Frequently Asked Questions about The Chariot Resort & Spa
Which popular attractions are close to The Chariot Resort & Spa?
Nearby attractions include Shree Jagannath Temple (5.8 km), Konark Beach (2.7 km), and Puri Beach (4.3 km).
What are some of the property amenities at The Chariot Resort & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Chariot Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chariot Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chariot Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Chariot Resort & Spa?
Conveniently located restaurants include Chung Wah Restaurant, Honey Bee Bakery & Pizzeria, and Wildgrass Restaurant.
Are there opportunities to exercise at The Chariot Resort & Spa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Chariot Resort & Spa have airport transportation?
Yes, The Chariot Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chariot Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chariot Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Chariot Resort & Spa?
The staff speaks multiple languages, including English and Hindi.