The Chariot Resort & Spa

The Chariot Resort & Spa

Subrata Sarkar Rd Baliapanda Housing Board Colony, Puri 752001 India
Traveller (375)
                  The suit bed room
Room & Suite (90)
Dining (5)

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About

3.5
#29 of 149 hotels in Puri
3.3 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Located on the shores of the Bay of Bengal and surrounded by the peaceful serenity and backwater, Aveda Chariot Resort and Spa is a unique place where you find absolute bliss! Spanning across 3.5 acres, Aveda Chariot Resort & Spa has a total of 136 rooms including The Deluxe Suite, Platinum Suites, Executive Classic, Premium Room & Deluxe Rooms. The resort is well connected to Puri city centre (6 kms from the railway station and 2 kms from the main market) and is 65 kms away from the international airport located at Bhubaneswar.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Centre with Internet Access
Parking
Internet
Indoor pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Classic
Languages Spoken
English, Hindi
505Reviews7Q+A100Room tips
Traveller rating
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Detailed Reviews
NIDHI SAMAL wrote a review Aug 2022
Bhubaneswar, India5 contributions2 helpful votes
4.0 of 5 bubbles
Nice hotel polite staff foods are good to taste but little bit highly priced.
Sea view from balcony is awesome we spent a nice evening.
Pool side sit out lounge is nice in after sunset to spend time , but for service is not allowed near pool.
Hotel a path way to beach .which is good for photo shoot.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 19 Sept 2022
Dear Guest Greetings from The Chariot Resort, puri !!! Thank you so much for your kind words, appreciating our Hotel and staff for doing an excellent job during your visit and stay at The Chariot Resort, puri. We are pleased to know that our services and facilities came up to your expectations.It is our sincere and constant endeavor to offer you the Highest standard of hospitality in keeping with The Chariot Resort & Hotel standard. Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. Thank you once again for your valuable comment and appreciate our team members. Thank you for choosing The Chariot Resort ,Puri. We look forward to welcoming you back. Thanks and regards Surya kanta Jana General Manager +917381035000
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Radhika wrote a review Nov 2021
2 contributions1 helpful vote
4.0 of 5 bubbles
Thrilling beach view, has an ambient restaurant with really good food, a swimming pool, spacious AC rooms, excellent service and very helpful staff. Mr.Surendar was also very supportive of customer preferences. If you like crowd free beaches, this is for you. The reason for only four star was the elevator. The elevator didn't work properly so we had to take the stairs. Except that, everything was amazing and topnotch.
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Date of stay: November 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sushanta ganguly, Guest Services / Front Office at The Chariot Resort & Spa
Responded 28 Nov 2021
thnks sir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IGIT 13 batch ,sarang wrote a review Aug 2022
1 contribution
4.0 of 5 bubbles
Excellent!!
Lovely hotel in an excellent location. Rooms are spotless & cleaned daily, breakfast is plentiful. Staff are very helpful.
Perfect for stay and organise events like Get together and wedding functions etc.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 6 Aug 2022
Dear Guest Greetings from The Chariot Resort, puri !!! Thank you so much for your kind words, appreciating our Hotel and staff for doing an excellent job during your visit and stay at The Chariot Resort, puri. We are pleased to know that our services and facilities came up to your expectations.It is our sincere and constant endeavor to offer you the Highest standard of hospitality in keeping with The Chariot Resort & Hotel standard. Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. Thank you once again for your valuable comment and appreciate our team members. Thank you for choosing The Chariot Resort ,Puri. We look forward to welcoming you back. Thanks and regards Surya kanta Jana General Manager +917381035000
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Genuine customer wrote a review Mar 2021
4 contributions1 helpful vote
1.0 of 5 bubbles
I have stayed with my family. I will share my genuine experience of the hotel
Pro- 1.Property design wise looks good.
Cons-1. Service by the hotel is very bad, if you ask some thing you have to wait for a long time and make so many follow up for getting the same.
2. Direct pathway to the beach got damaged, so you need to walk over a drain for a very long distance to reach the see.
3. Food is surprisingly very costly as compared to the standard of the hotel.
4.There is no nearby market, hotel is not cooperative to get any needs for market.
5.Minimum requirements like sleepers, tooth brush were not being provided by the hotel. For getting those you have to do so much arguments with the staffs.
6.Appeoach room to the hotel from main road is in very bad condition, few vehicles got struck in sand.
7. As you can see the AC out door units of adjacent room is installed in your balcony, you can not see in balcony if they are using the AC.
8. The try to exploit you in the name of summing custume near swimming pool.

Overally the hotel is not worth staying in the price range..
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 15 Jul 2022
Dear guest Greetings of the day!!! Thank you so much for your time and feedback. we are came to know that our service and facilities did not came up to your expectations .It is our sincere and constant endeavor to offer you the highest standard of hospitality in keeping with The Chariot Resort stander . Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. The concern raise by you have been taken in to actions and we are working on the same to improved upon it. Thank you once again for your feedback and we sincerely apologies for discomfort. We value our guest and there feedback . Thank you for choosing The Chariot Resort ,Puri. We look forward to welcome you back. Thank you. Surya Kanta Jana +91 7381035000
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pramila Rath wrote a review Nov 2022
1 contribution
1.0 of 5 bubbles
My family and I took a trip to Puri on 4th November, 2022. We stayed in the hotel for three days and two nights. As constant travelers to Puri, by far, this was the most displeasing and uncomfortable stay. We took a platinum suite and a premium one. The platinum suite does not justify its status. Neither was there an intercom, nor a working fridge throughout our stay despite asking the room service to rectify the same. The room service was always delayed. The AC in the living room remained defective for an entire day. The water clogged the washroom which was extremely bothersome. We had to call the room service from time to time to request for supply of tea bags, coffee pouches and milk powder as sufficient ones were never given. The gym was closed and the staff couldn't even provide a yoga mat when asked for. The brochure claims to have a fully stocked fridge (mini bar) whereas it did not even work let alone of it being all empty. There was no WiFi in the rooms. No daily newspaper was provided to us as claimed by the brochure given to us by the reservation manager. The rooms are badly unkempt. The sofas were dirty and the tiles were broken. Most of the channels on the TV were not even subscribed. When this feedback was given to the Deputy General Manager, Mr. Biswal, he talked to us in a very harsh manner that was highly unappreciated and unacceptable. A person in such a high post was the only person at that level available there then, thus, was definitely expected to have the minimum ettiquecy of talk to the guests decently because he was the sole representative of the goodwill and name of the property. A person with such an attitude should not represent a team in the hospitality business. However, Mr. Sushant Sarangi (Reservation Manager) was cordial throughout and apologetic for our appalling stay. He seemed to be the only approachable person in the whole resort who was always read to serve us in all the ways and means at his discretion.
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Date of stay: November 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
Room Tip: If you are lucky, your stay might turn out to be pleasant unlike ours.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant_911 wrote a review Dec 2020
30 contributions1 helpful vote
1.0 of 5 bubbles
They said we have pay to 2000 Rs extra per head for some party they had in te property and they said it was compulsory after they had taken our booking from booking.com. We were in puri with elderly parents to visit the temple and not to drink and party.

one of the worst experiences ever. Their top management just wants money.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sachidananda D wrote a review Jan 2024
6 contributions4 helpful votes
1.0 of 5 bubbles
an hour ago on Google
1/5
This venue was booked for a wedding ceremony on 20th & 21st January, 24 with 60 rooms. This property claimed to be a 3/4 star restaurant, but the standard maintained like a 1 star hotel.
Most disappointing part is the quality of foods and services provide at food counters, the quality of foods only can be compared with road side dhabbas. The complimentary breakfasts so far was better.
The foods for wedding ceremonies were given to outside catering service and no quality ,quantities ensured.
The Hotel rooms were ok and specious, but will not be getting a feeling of staying in a 3/4 star hotel accommodations.
Though the ouside premises of the hotel with lawns, gardens, pools are attractive, but other services, foods, cleanness are poor.
Though the hotel management gives all type of promises of best services and qualities but once full payment received by them, all promises disappear.
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Date of stay: January 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Do not hold any function in Chariot Puri as the hotel GM Tiwary will betray you in the last...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curiosity38748169873 wrote a review Apr 2023
1 contribution
1.0 of 5 bubbles
Can we give 0 star in review?
The worst experience I've ever had.DONT EVER BOOK this hotel.A 4 star property with zero maintainence.The room are smelly, dirty, dampish, and had several broken fixtures. We had to call the room services several times as the AC and the TV stoped working frequently.They even charge you to provide Cold water.
The most important part, one of my family member had an accident as the wash basin fell off in the washroom resulting in injury. We had to rush to the hospital where she had required stiches to heal the wounds. The hotel took no responsibility other than booking a Cab to send us to hospital.
The General Manager Mr. Tiwari did nothing about it except apologizing.
I will raise a grievance against them in Consumer forum and will take legal actions.
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Date of stay: April 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: NEVER EVER book this hotel. A 4 star property with zero maintenance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suraj wrote a review May 2022
9 contributions1 helpful vote
2.0 of 5 bubbles
we visited chariot with our friends and booked 3 rooms probably 629,630 and 632 on 17th April 2022 with high hopes. unfortunately it was a very bad experience. the resort is beautifully built and has its own beach but it is not kept well. the rooms were smelly and dirty. bed linen was bad. the breakfast next morning was a nightmarish affair with large crowds of guest in a small room served by inadequate staff. most of the staff was ill trained and new.
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Date of stay: April 2022
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Surya Kanta Jana, General Manager at The Chariot Resort & Spa
Responded 15 Jul 2022
Dear guest Greetings of the day!!! Thank you so much for your time and feedback. we are came to know that our service and facilities did not came up to your expectations .It is our sincere and constant endeavor to offer you the highest standard of hospitality in keeping with The Chariot Resort stander . Comments such as yours add to motivation and encouragement for the team to move on with renewed strength. The concern raise by you have been taken in to actions and we are working on the same to improved upon it. Thank you once again for your feedback and we sincerely apologies for discomfort. We value our guest and there feedback . Thank you for choosing The Chariot Resort ,Puri. We look forward to welcome you back. Thank you. Surya Kanta Jana +91 7381035000
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joydeep wrote a review Nov 2021
Kolkata (Calcutta), India10 contributions2 helpful votes
2.0 of 5 bubbles
Our trip was for 4 nights and a destination ring engagement ceremony at the hotel. The lawn is good. But the rooms are lousy. Restaurant is small compared to size of the hotel, as a result, breakfast time is like musical chair. And if you are lucky, then you will be served.
The deluxe suites are not maintained at all and one ends up paying through their noses.
Not recommended at all.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: It's very far and normal tourists should stay away.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
moina b asked a question Mar 2018
15 contributions3 helpful votes
Are pets allowed in your hotel?
Puri, India2 contributions
Sorry for the inconvenienced caused to you . We do not allow pets in side the hotel .
prakash asked a question Feb 2018
1 contribution
Can spa available female to male service
babita11 asked a question Jun 2017
Bhubaneswar, India
cheque in and cheque out timings
Puri, India2 contributions
Check in time - 10 Am Check Out Time - 8 Am
Answer from Muthukumaran_13
Chennai (Madras), India589 contributions28 helpful votes
Hi! good morning. the check out time is 08.00 hrs. sorry i could nt respond earlier due to power failure because of the severe cyclone.
subdol asked a question Oct 2015
Kolkata (Calcutta), India8 contributions
would appreciate full style address including phone nos. etc of chariot resort & spa at puri
Answer from Raj M
14 contributions6 helpful votes
The Chariot Resort & Spa Mobile : +91 7381035000 Tel: +91 675 223 1911 / +917381031900 Fax:+91 675 223 1912 Tollfree : 1800 212 1070 (A unit of Brijsons Hotel Pvt.Ltd) #1, Sipasurabali Baliapanda | Puri - 752 001 | Odisha | India
Jayesh Makwana wrote a tip Mar 2024
Mumbai, India4 contributions1 helpful vote
5.0 of 5 bubbles
"Good "
Read full review
Ankita Mallick wrote a tip Mar 2024
Kolkata (Calcutta), India1 contribution
1.0 of 5 bubbles
"IT IS A NIGHTMARE"
Read full review
Jet55562005238 wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Rooms has to be little more clean and neat "
Read full review
Sachidananda D wrote a tip Jan 2024
6 contributions4 helpful votes
1.0 of 5 bubbles
"Do not hold any function in Chariot Puri as the hotel GM Tiwary will betray you in the last minute. Do not go by others reviews. "
Read full review
True Reviewer wrote a tip Jan 2024
10 contributions1 helpful vote
2.0 of 5 bubbles
"If you can avoid Chariot, then avoid it. "
Read full review
Not the right property for you?
There are more places to choose from in the Puri area.
PRICE RANGE
₹5,490 - ₹13,059 (Based on Average Rates for a Standard Room)
LOCATION
IndiaOdishaPuri DistrictPuri
NUMBER OF ROOMS
136
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE CHARIOT RESORT & SPA (Puri, Odisha) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Chariot Resort & Spa
Which popular attractions are close to The Chariot Resort & Spa?
Nearby attractions include Raghurajpur Artist Village (6.9 km), Konark Beach (2.7 km), and Shree Jagannath Temple (4.1 km).
What are some of the property amenities at The Chariot Resort & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Chariot Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chariot Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chariot Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Chariot Resort & Spa?
Conveniently located restaurants include Chung Wah Restaurant, Honey Bee Bakery & Pizzeria, and Wildgrass Restaurant.
Are there opportunities to exercise at The Chariot Resort & Spa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Chariot Resort & Spa have airport transportation?
Yes, The Chariot Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chariot Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chariot Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Chariot Resort & Spa?
The staff speaks multiple languages, including English and Hindi.
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