Hotel Poinisuk
Laitumkhrah Main Road, Shillong 793003 India
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About
#31 of 209 hotels in Shillong
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Nestled in the heart of the city Laitumkhrah lies Hotel Poinisuk. Hotel Poinisuk offers an amazing range of accommodation options with heartwarming hospitality for business as well as leisure travelers. The well-appointed room boasts of contemporary amenities and assures a comfortable stay for all guests. The apt location of the hotel provides travelers to commute easily to the best that the city has to offer. Home to the most beautiful church which is a major tourist attraction ‘The Cathedral of Mary Help of Christians’ lies within a short distant from our hotel, the most happening cafes of the town and the city’s famous salon and spa sets a perfect indulgence for leisure travelers and for fitness enthusiasts the city’s best gym is just a jog away from the hotel. Our rooftop restaurant ‘Dopwai’ is always brimming with tantalizing fragrances and offers multi-cuisine delicacies ranging from Indian to Italian and Asian. Delivering oriental tastes in their purest form, this setting is a montage of classic and contemporary taste under one ethnic roof. Each dish is prepared with meticulousness such that it’s perfect for sinful indulgence. ‘Klong’ the lounge bar, reiterates comfort and style a kindred spirit in ambiance, it thrives on its pep atmosphere to allow savoring of beverages amidst complete tranquility. Aptly manned by master bartenders; a drink for every mood and every soul to match the pulsating vibes of energy. Our well furnished banquet hall with 200(approx) people accommodation is an ideal venue for business get-togethers, parties and other events. Our knowledgeable and amiable concierges are delighted to help our guests in any way possible throughout their stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Car hire
Meeting rooms
Rooftop terrace
24-hour security
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Rooftop bar
Taxi service
Baggage storage
Currency exchange
Doorperson
First aid kit
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Additional bathroom
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Bath / shower
Telephone
Clothes rack
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Portuguese
Location
75Somewhat walkable
Grade: 75 out of 100
41Restaurantswithin 1 km
6Attractionswithin 1 km
125Reviews3Q+A18Room tips
Reviews
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I booked a room in this hotel through a reference but my experience was not good. My reasons are listed below. 1: The hotel ran out of water in the morning. This has never happened with since I habe started yravelling for business for the past 22 years. When you charge close to 4K, then you should ensure the basics like water supply and electricity. 2: I was also kept waiting for 45 minutes for black color water. I finally bought mineral water bottles for brushing etc. After a long wait they p4oduced a clean bucket full.of water. This entire experience pushed us 90 minutes behind schedule. 3: For breakfast we had to order rather than serve our selves . This service was extremely slow. This is not expected specially at 9am. The hotel should be prepared for serving guests at 7 am. 4: Check out process was slow. No wonder what will happen if there are 10 guests at a time. 5: The 2 stars are for the comfortable bed. …
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Shillong does not have much choice in terms of chain hotels. One could choose this hotel since it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A.C was not working no ventilation, Food was horrible and breakfast I don't know what to say, Except the location everything was a nightmare, Attention Hotel owner Your hotel is in bad hands. Service is Good but food and everything was horrible
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am very thankful to you Mr Richmond for being very helpful to us during our stay @Poinisuk... You have been helping us in all aspects throughout our Trip... But not just today but I had know you @ Poinisuk since many years but this time it's my honor to return you a small gifts through this simple review... We will be meeting again in future brother @Poinisuk and we as family will hope you still be there... Thank you🤝👏👍🙏...
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had dinner at Dopwai restaurant with my boyfriend. Service and food provided was excellent. Good parking space. Good view from the restaurant overlooking the city. Lovely doh tyrkhong and Khasi food at the restaurant.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Rooms are very small but well maintained, clean. No good view from the rooms. Bathroom latches needs repair/replacement. Staff are very polite, helpful and prompt. Room service is good. They have laundry facility and it's very good. Food is very good. Wifi facility is very poor. We stayed here for 3 nights and observed, there is no need to ask them to clean the room. They will do it without asking. Overall satisfied.
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Date of stay: October 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel Poinisuk ticks all the boxes - location, cleanliness, room size, courteous staff, good food. Rooms are large, well appointed and clean. Bathrooms are ok, though some of the fixtures like the bathtub look in need of replacement. The daily breakfast spread has enough choices for every palate. The rooftop lounge restaurant serves great food in the evening. Great ambience too. The hotel staff is very friendly, smiling and helpful. All in all, the stay was a very pleasant one, would stay here again if I had to.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
A relatively narrow road which is known as the Laitumkhrah main road leads to the hotel. This road is of historical importance in the sense that the British made and used this road for their horses to go down to Polo grounds via the Goralane-assam rifles roads. Frankly speaking, you might even miss the hotel entry if you are not aware. It stands parallel to the main road right before the main chowk (Police Point). Hotel Poinisuk is in the heart of the city, in Laitumkhrah, beside the Laitumkrah Post Office. They have a big parking space in the basement. Our driver dropped us in the parking. And immediately we had bell boys from the hotel tend to us. The entrance to the hotel is pretty with lots of plants along the walls. The lobby was chic and well decorated like any 3 or 4 star hotel. they also have a metal detector at the entry, which buzzes every time you cross it. They have installed automatic sanitizer dispensers everywhere around the hotel. At first glance you will like what you see in the lobby. The local ladies at the reception were in traditional outfit and welcomed us. We had a corporate booking in the hotel so we were entitled to the premier rooms with balconies. The formalities included giving them the dual vaccination reports, ID card and reservation email. We were given 3 rooms, two at 3rd floor and one at the second floor. We took the lift to our respective floors while the bell boys brought in our luggage later. The boys were very cordial and helpful. Since we got the premier rooms, the size was pretty big. It had a double bed, flatscreen tv, mini refrigerator, safety vault, big cupboard, electric kettle, a separate seating section with plush sofas, a small table and chair and a small balcony. They have ample plug points so it feels like a boon for people like me carrying N number of gadgets. The bathroom is also pretty spacious with a big bathtub and hand shower and a separate shower section. Standard set of toiletries were provided in the bathroom. At first glance the room definitely looked premium. But the trouble started soon after. Out of the 3 rooms, ours was the one which had a bunch of problems from day one. Since they only had 4 premier rooms and none empty they couldn't move us around. The first problem detected was the door to the balcony didn't close, so at night it would be a problem when the temperature dropped. The second problem was that the key card when inserted in the power slot would not work at times, hence we were not able to switch on the lights at times. The third problem was the bedside power switches were made in a funny manner and you wouldn't really understand which is a functional switch because it looks flat like a empty slot on the board. And finally to get hot water you have to keep the geyser running all day long and even after that let the water flow for about 5-10 minutes before hot water started. So over the 2 days of our stay in Poinisukh we had to call for housekeeping staff multiple times and at some point it started feeling like they would surely throw us out for making so many complaints. So to sum up, even in premier rooms we faced certain challenges. However I would say that the particular room on the 3rd floor had all these problems. The other two rooms we had got for our group didn't face most of the challenges apart from the hot water issue. Also we spent the last day of our Meghalaya trip again in this hotel and this time we got a different premier room. None of the above problems happened in this room. So I think the trouble is only with one of the rooms. I do not remember the room number but it is the last (premier) room in the third floor. The hotel has a roof top restaurant which serves some nice food. It s a very popular joint during the weekends so there is a lot of crowd in the restaurant at night. Even if you are boarding in the hotel you might not find a place after 8 Pm in weekend nights. Be sure to either place your order in advance or be at the restaurant before 8. We found the Ala carte menu having some wonderful choices. Do try their ice creams it is lovely. The serve buffet breakfast. Be there before 8.30 am or else if there is a big group staying at the hotel you might end up not getting half the things if you turn up late. It happened with us. And since we were the smaller group, the hotel didnt re stock on some of the dishes once they were finished by the earlier group. Especially things like poori, dosa, vada etc gets over pretty fast and is not refilled if it is a small group coming afterwards. The buffet menu has both continental and south indian options. In non veg there was various types of eggs and chicken sausages. Overall comfortable stay. The Laitumkhrah Market is just walking distance from the hotel, so if you want you can try out other eating options outside as well. There is also a KFC bang opposite to the hotel.…
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: We faced a number of issues in the last room in the 3rd floor. Avoid it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Located in Laitumkhrah, one of the hotspots in Shillong and only an hour's drive away from the Shillong Airport. I stayed at the hotel for 4 nights and I had an amazing experience. The premium category room is very spacious with a bathtub and all other basic amenities. One of the best aspects is that the hotel has a rooftop lounge and restaurant where one can sit and enjoy the great food they serve which is of good quantity for the price and really tasty. Special Mention to the staff Mr Charles, Mr Shemlod for ensuring smooth stay(check-in, checkout and travel arrangements) and to the restaurant staff Mr Fredrick, Ms Minisha, Mr Niraj & Mr Bithya for being courteous and helpful while serving and catering to all personal requirements. Overall my stay was really enjoyable and comfortable with some great food.…
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: Premium Quality Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the hotel for 3 Nights and I can say that we really had a good time. The staff is very supportive and helpful. The highlight of this hotel is its rooftop restaurant wherein one can sit with a glass of drink after a tiring day of excursion. The rooms particularly Deluxe category are not much spacious. However, premium category room is very spacious and comfortable. A few rooms of hotel are disabled friendly which shows the commitment of hotel to serve masses. Special thanks to Ms. Doris (Duty Manager at the time of checkin and checkout), Mr. Bondekar, Mr. Charles and Mr. Andrews for cooperating with us throughout our stay.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Parking is available in basement. However, no space available for drivers.
The hotel serves...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed in this hotel on business visit ....very poor services ...poor ambiance & stinking rooms ...kept changing & still very uncomfortable. Staff very brazen & uncourteous. Felt cheated of my money. Not recommended for any kind of stay. Overpriced & bad food quality to top it making it one of the worst stays as far as I can remember.
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Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Hotel Poinisuk, Other at Hotel Poinisuk
Responded 29 Jan 2021
Dear Guest, We thank you for taking your time and writing us your feedback. With regards to the service and food quality we sincerely apologize to you for all the convenience caused to you during your visit and we make sure we will work on it and try to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$58 - $71 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMeghalayaEast Khasi Hills DistrictShillong
NUMBER OF ROOMS
30
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Frequently Asked Questions about Hotel Poinisuk
Which popular attractions are close to Hotel Poinisuk?
Nearby attractions include Ward's Lake (1.0 km), Cathedral of Mary Help of Christians (0.5 km), and Ward's Lake (1.0 km).
What are some of the property amenities at Hotel Poinisuk?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Poinisuk?
Top room amenities include a minibar, an additional bathroom, and blackout curtains.
What food & drink options are available at Hotel Poinisuk?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Poinisuk?
Conveniently located restaurants include Dejavu, Cafe Shillong, and Dylan's Cafe.
Are any cleaning services offered at Hotel Poinisuk?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Poinisuk?
The staff speaks multiple languages, including English and Portuguese.