Ken and Twill Guest House
Lumbatngen, Law-u-sib, Shillong 79302 India
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Avg. ₹3,439 /night, 9/17 - 9/18
₹4,781
per night
₹4,027
per night
₹3,272
per night
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4.0
#7 of 41 guest houses in ShillongLocation
Cleanliness
Service
Value
Ken and Twill Guest House is an excellent choice for travellers visiting Shillong, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Shillong, Ken and Twill Guest House is located a short distance from Cathedral of Mary Help of Christians (1.4 mi) and All Saints Church (1.9 mi).
In addition, while staying at Ken and Twill Guest House guests have access to newspaper, and you can stay connected with free wifi. Need a place to park? Free parking is available at Ken and Twill Guest House.
If you’re looking for a seafood restaurant, consider a visit to Delian's Hearth, which is not far from Ken and Twill Guest House.
Looking to explore? Then look no further than Elephant Falls, Sweet Falls, and Bishop Falls, which are some popular Shillong waterfalls – all conveniently located a short distance from the guest house.
Enjoy your stay in Shillong!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Airport transportation
Newspaper
Shared lounge / TV area
Laundry service
Ironing service
Secured parking
Car hire
Room features
Housekeeping
Room service
Iron
Good to know
HOTEL STYLE
Quaint
Romantic
Languages Spoken
English, Hindi
Location
Lumbatngen, Law-u-sib, Shillong 79302 India
Getting there
138 Restaurants
within 10 kilometers
26Reviews5Q+A7Room tips
Reviews
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Detailed Reviews
Were here in Dec 2019. Was greeted with remark that water heaters are not working but they made up soon on the repairs and everything was sorted out. Staff was great.Cook was good. Homely food. Clean and tidy. Well maintained. Definitely worth a repeat stay in case of being there.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pet friendly guest house & we had a Labrador with us & our pet was welcomed by them. Breakfast was grt. The care taker & the helper boy was very nice & helpful.Clean rooms & beautiful garden.
U can order anything from ZOMATO very quick delivery. Market near by.
U can order anything from ZOMATO very quick delivery. Market near by.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Try to have your own snacks with u or u need to order with ZOMATO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A cozy nest in a quite locality of Shillong. Well maintained rooms and bathrooms. The building is has an old world charm as well. The staff , Mainly Bonanza, Ashang and Shem was helpful and warm. Overall it was a pleasant and happy stay. Decent breakfast too. Highly recommended.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Try home delivery from local restaurants or you can visit them as well. They are located T police...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Confirmed our makemytrip booking over call and upon reaching hotel they say that there is no booking and try to sell rooms at higher price. Stupid receptionist. Spoiled the mood of our whole trip and caused mental harassment.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was back in 2010 that we made this short North-East trip. Ken & Twill was tipped by a friend who said it was good. He made the bookings and we arrived. We have taken a car from Guwahati to Shillong. Now nobody in Shillong knew about this place, and it was a little hard to find. But once you find it, you fall in love with the place. Newly constructed, the rock and timber construction really is lovely. The rooms are well furnished and cozy. the staff are extra helpful and always greet you with a broad smile. the food is homely simple and awesome. It's the best Guest House that I have been to. It's a little costly though!
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Date of stay: February 2011Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saimika P, General Manager at Ken and Twill Guest House
Responded 9 Jun 2017
Thank you for the review. Please do visit us again:)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Writing this review with a ray of light or a hope. Wishing my last day of stay gets a bit better. writing this review instead of enjoying my sightseeing.....
D
We booked the guest house for 12 to 16 Aug 2017. The rooms were in the mess. So dirty... The linens were not clean. Bathroom was so dirty. The bungalow has good interiors but just not maintained. the living room was stinking.. with rotten bananas...the rooms allocated was stinking... Giving all sort of excuses... So that night we could not sleep.
Breakfast: there is no cook... One guy called ashfaque mentioning he doesn't know cooking... So he asked me to help him in kitchen which I didn't refuse but next day everything changed he said we don't give u anything in the breakfast apart from bread and omlette. With lots of explaining managed to make tasteless poha.
Today, being 15th Aug... The breakfast was not ready.. I had to go to the kitchen to cook. I asked to keep the plates on the table the girl (Anna) who takes care of the house mentioned I dunno where the plates r...I had bought some fruits.. I asked them to cut it but they refused saying there is no one free.. I literally made the whole breakfast today for my old parents in Kent and I twill guest house. For water also u have to call them to give u some water so while having breakfast one needs something u have to go to hunt someone to help. Before booking I had mentioned that my mum is a Jain? Will u manage it? Ashfaque said.. yes dt worry. So the service is really bad. The beautiful guest house needs to be maintenance. There is only one person who takes care of every one's food... Anna just doesn't even won't care if the guest is cooking or in the kitchen. Today I was making the breakfast Anna saw me and walked off... Upon asking . She said it's not my Dept I dunno. There is no sense of responsibility...
I just wish Tomo we get decent breakfast. When u asked why so tasteless ? Standard answer from past 3 days mkt closed..
I request the management to look into the issues that I am facing. I didn't want to fight with the staff members so, request management to look into the Issues...
D
We booked the guest house for 12 to 16 Aug 2017. The rooms were in the mess. So dirty... The linens were not clean. Bathroom was so dirty. The bungalow has good interiors but just not maintained. the living room was stinking.. with rotten bananas...the rooms allocated was stinking... Giving all sort of excuses... So that night we could not sleep.
Breakfast: there is no cook... One guy called ashfaque mentioning he doesn't know cooking... So he asked me to help him in kitchen which I didn't refuse but next day everything changed he said we don't give u anything in the breakfast apart from bread and omlette. With lots of explaining managed to make tasteless poha.
Today, being 15th Aug... The breakfast was not ready.. I had to go to the kitchen to cook. I asked to keep the plates on the table the girl (Anna) who takes care of the house mentioned I dunno where the plates r...I had bought some fruits.. I asked them to cut it but they refused saying there is no one free.. I literally made the whole breakfast today for my old parents in Kent and I twill guest house. For water also u have to call them to give u some water so while having breakfast one needs something u have to go to hunt someone to help. Before booking I had mentioned that my mum is a Jain? Will u manage it? Ashfaque said.. yes dt worry. So the service is really bad. The beautiful guest house needs to be maintenance. There is only one person who takes care of every one's food... Anna just doesn't even won't care if the guest is cooking or in the kitchen. Today I was making the breakfast Anna saw me and walked off... Upon asking . She said it's not my Dept I dunno. There is no sense of responsibility...
I just wish Tomo we get decent breakfast. When u asked why so tasteless ? Standard answer from past 3 days mkt closed..
I request the management to look into the issues that I am facing. I didn't want to fight with the staff members so, request management to look into the Issues...
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Date of stay: August 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saimika P, General Manager at Ken and Twill Guest House
Responded 13 Nov 2018
Hi, We are so sorry for the experience you had. Since then we have completely changed the management and we have made improvements to the room maintenance and to the quality of food. Thank you for the feedback:)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 of us stayed 3 nights while at Shillong.
The house is charming, well-placed in town (not plumb central but not outskirts, either)
The guys in charge gave us breakfast on time and a lovely, delicious dinner.
The fireplace was always lit in the nights. There were 3 other groups while we were there but we didn't feel crowded at all.
The place feels a bit colder than it is outside, but the warmth of the guys in charge, and the yum food makes up for it.
Night falls at 5ish in December, so plan to spend quality time indoors.
The house is charming, well-placed in town (not plumb central but not outskirts, either)
The guys in charge gave us breakfast on time and a lovely, delicious dinner.
The fireplace was always lit in the nights. There were 3 other groups while we were there but we didn't feel crowded at all.
The place feels a bit colder than it is outside, but the warmth of the guys in charge, and the yum food makes up for it.
Night falls at 5ish in December, so plan to spend quality time indoors.
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Date of stay: December 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saimika P, General Manager at Ken and Twill Guest House
Responded 9 Jun 2017
Thank you for the review. We hope you visit us again :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Away from city, calm & quite place to relax and enjoy the beauty of nature. Great staff, rooms are good, food didn't get a chance to try out much so can't say.
5 mins walking from taxi stand.
Has indoor activities like carom board and chess.
5 mins walking from taxi stand.
Has indoor activities like carom board and chess.
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Date of stay: April 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saimika P, General Manager at Ken and Twill Guest House
Responded 9 Jun 2017
Thank you for the review. We look forward to hosting you again:)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is a lovely old world bungalow set in a lovely, small garden. Away from the rush of the market place, it is a lovely place to stay in.
However, there are a few issues that need addressing:
1. Need for a professional caretaker, who can check whether the plumbing is fine, electric bulbs are working, whether there is water in the taps etc. We had to locate the household early in the morning, wake her up and request her to switch on the pump.
2. Food continues to be a big issue. The wait for food is over 90 minutes. The cook isn't great too. When i asked for coffee, the kitchen was out of coffee. When I asked for tea, the maid was sent to market to get tea leaves! That shouldn't be the case when guest house is running full.
On the positive side, good property, hospitable hosts, knowledgeable about Meghalaya and happy to guide us.
However, there are a few issues that need addressing:
1. Need for a professional caretaker, who can check whether the plumbing is fine, electric bulbs are working, whether there is water in the taps etc. We had to locate the household early in the morning, wake her up and request her to switch on the pump.
2. Food continues to be a big issue. The wait for food is over 90 minutes. The cook isn't great too. When i asked for coffee, the kitchen was out of coffee. When I asked for tea, the maid was sent to market to get tea leaves! That shouldn't be the case when guest house is running full.
On the positive side, good property, hospitable hosts, knowledgeable about Meghalaya and happy to guide us.
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Date of stay: September 2017Trip type: Travelled with family
Rooms
Location
Service
Room Tip: Upstairs rooms are more spacious
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everything about this place is beautiful. The location.. Very close to the city. But far enough so as not to get disturbed by the chaos of city life.
Beautiful ambience. Simple yet elegant.
Excellent staff. Well mannered, polite and helpful.
The best part... It is a pet friendly accommodation.
Absolutely loved the time spent here
Beautiful ambience. Simple yet elegant.
Excellent staff. Well mannered, polite and helpful.
The best part... It is a pet friendly accommodation.
Absolutely loved the time spent here
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Date of stay: June 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saimika P, General Manager at Ken and Twill Guest House
Responded 9 Jun 2017
Thank you so much for the review. We look forward to hosting you again:)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Try home delivery from local restaurants or you can visit them as well. They are located T police bazaar area or Laitmukrah area."Read full review
"If you are looking for old bungalow with wooden flooring this is the place and to add they have very good bamboo carpets"Read full review
PRICE RANGE
₹2,936 - ₹3,859 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMeghalayaEast Khasi Hills DistrictShillong
NUMBER OF ROOMS
5
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Ken and Twill Guest House
Which popular attractions are close to Ken and Twill Guest House?
Nearby attractions include Don Bosco Centre for Indigenous Cultures (4.7 km), Ward's Lake (3.0 km), and Shillong View Point (4.1 km).
What are some of the property amenities at Ken and Twill Guest House?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Is parking available at Ken and Twill Guest House?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ken and Twill Guest House?
Conveniently located restaurants include City Hut Family Dhaba, Deja Vu Restaurant Shillong, and ML 05 Cafe.
Does Ken and Twill Guest House have airport transportation?
Yes, Ken and Twill Guest House offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Ken and Twill Guest House?
The staff speaks multiple languages, including English and Hindi.