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The Zara Residency

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04/06/2017 05/06/2017
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Kolkata, India
Reviewed 2 weeks ago

I had checked into this hotel on 29th Apr, 2017 and stayed there for 3 nights (Checkout Date: 2nd May). They charged me Rs.2500 per night for a double-bed room which I felt was above the market rate. Yet, I decided to take that one because we reached there in the afternoon and was feeling tired. Then I realized that...

Thank dibs439
Ahmedabad, India
Reviewed 24 November 2016 via mobile

My friend and me rode our motorcycles to shillong and met our friends in this place. 1. First of all parking space is available in the premises itself. Riders will like this place coz they will feel their vehicles are safe. It's a basement parking. 2. Axis bank is in the premises. 3. They have a lift. 4. I am...

Thank tonmoykaushik
Reviewed 17 November 2016 via mobile

This place is the worst place if you want to stay. The receptionist is unprofessional. Water is so dirty that you would not feel like touching it, forget taking bath. Just avoid. Pathetic is one word to define this hotel.

Thank Rahat A
Reviewed 25 October 2016 via mobile

Rooms had cockroaches all over the place, so much that I had to keep the lights switched on all night. The manager is super rude and street smart. The room service boys stole stuff from my room while I wasn't there. Threatened to not let me enter the hotel if I was late (post 12 am). No driveway so for...

1Thank Ritaprabha R
Reviewed 24 October 2016 via mobile

Apart from the location in the downtown, I can't say anything positive about this place. The room was dirty, with betel juice spit induced stain on the walls, sticky floor, dirty toilet, leaky faucet, sub par decor. The service was terrible. I booked my room online and when I went to the reception I was told that there was no...

Thank Soumyajit P
Guwahati, India
Reviewed 6 September 2016

Finally a good hotel indeed, It was a vacation with family and was lucky to get a hotel right in the heart of the city. Services are good and the manager was very polite and helpful to make us see the beauty of Shillong. Yes ofcoures I will like to visit again next season.

Thank phukan81
Kolkata, India
Reviewed 26 July 2016

Stayed in Room 306...room was having cracked wall texture, broken chair, dirty toilet, not working water geyser, broken switches, yellow water in bathroom...in short room of zero maintainence. was compelled to stay in this hotel as we had no booking in other hotel and Shillong was 100% full and they charged 5k (!!!!) for this room

1Thank i_traveller2006
Kolkata, India
Reviewed 13 July 2016

Hotel is located in Police Bazaar , which is a crowded place however there are lots of choices for food and transport,connectivity to different places available via taxis,shared Sumo's and few buses available at MTC bus station. The Pros. 1.Free WIFI available. 2.Water heater available inside bathroom. Cons 1.Price is higher compared to the facilities and quality of the room...

3Thank drajin
kolkata, India
Reviewed 25 May 2016

it was a family vacation to shillong, but didnt had a good time in the hotel. musty room, smelly bathrooms, broken lights, bad food. when there is a power cut they will provide you with a candle instead of putting on the genarator, bcoz they dont have one. only one thing is good about the hotel ..... their emplyee !!

Thank Sanjib G
Reviewed 4 May 2016 via mobile

Price is higher than room quality, From reception said wifi is broken for a week, but later came to know that wifi is available, asked manager for wifi connect and he said he don't even know how to text in mobile and for sake his own mother he don't know how to connect !!! And he can't do anything any...

Thank _E1778LD

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04/06/2017 05/06/2017
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Additional Information about The Zara Residency

Address: Keating Road | Shillong, Shillong 793001, India
Region: India > Meghalaya > East Khasi Hills District > Shillong
Price Range: ₹ 1,875 - ₹ 2,521 (Based on Average Rates for a Standard Room)
Number of rooms: 29
Also Known As:
The Zara Residency Shillong, Meghalaya
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Questions & Answers

Questions? Get answers from The Zara Residency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe non ac”
phukan81, 5 Sep 2016 | Read review
“don't choose this hotel if you are having other options”
i_traveller2006, 26 Jul 2016 | Read review
“if you are opting to Non AC Deluxe room avoid room no 310”
  • Cracked/Damaged room walls
drajin, 12 Jul 2016 | Read review
“think b4 u choose”
536sanjibg, 24 May 2016 | Read review
“you can go for it. its just near centre point at half price”
sayakrc, 28 Sep 2013 | Read review
5 of 5