Hotel Heiga

Hotel Heiga

Jowai Road NH - 6, Upper La Chaumiere, Dhankheti, Shillong 793001 India
Traveller (119)
Room & Suite (25)
fine dining restaurant, open area outlet restaurant
Dining (14)
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About

4.5
#3 of 60 hotels in Shillong
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
We have 06 deluxe room, 08 executive, 03 standard & 02 suits. The room rent are exclusive of gst & inclusive of breakfast. We have a multi cuisine restaurant and bar also. We provide separate wi fi in every room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
24-hour security
Baggage storage
Dry cleaning
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Concierge
Newspaper
Doorperson
Room features
Air conditioning
Room service
Safe
Telephone
Bottled water
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
Family
Languages Spoken
Hindi

Location

Jowai Road NH - 6, Upper La Chaumiere, Dhankheti, Shillong 793001 India
175Reviews2Q+A17Room tips
Traveller rating
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  • 21
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Detailed Reviews
ajjay wrote a review Mar 2020
Mumbai, India97 contributions7 helpful votes
+1
5.0 of 5 bubbles
am an architect & travelled to shillong for work. the hotel stay was booked by my client due to close proximity of the ongoing project site. its relatively a new hotel, hence everything was brand new.

my review as under:

1.excellent location - on the main road so connectivity through road is very easy.
2. big rooms with comfortable mattress.
3. comfortable seating & writing table next to the full ht sliding windows to enjoy the city view while you are working.
4. bathroom with 24x7 hot water supply since they have geysers installed in each toilets. remember to turn on the geyser well in advance.
5. adequate supply of toiletries.
6. since the occupancy was low they served ala-cart breakfast against order which was tasty.
7. good & friendly staff.
8. delicious food (room service) and an excellent variety in the menu to choose from.
8. value for money

areas for improvement
1. try curtailing the use of single use plastics in the packaging of toiletries.
2. way too much money spend on the interior work that could have been curtailed by better planning (but am not complaining)
3. the windows are not sound proof so the traffic sound could be disturbing if you a light sleeper

cheers to team Heiga VNS hotel.
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Date of stay: March 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 7 Nov 2021
Dear Donzajay, Greetings from Hotel HEIGAVNS! It was an immense pleasure to have you as our valuable guest at "HOTEL HEIGAVNS", Shillong. Thank you for sharing your wonderful feedback with us. Your help and support will keep us going always. We look forward to the opportunity of welcoming you again in the near future.. Regards Hotel Heiga VNS, Shillong.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maps58438474243 wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
Rooms was cleaned properly and all required items for day to days was available in the room. Food of restaurant were hygiene, neat and clean and healthy. Behaviour and service of staff Suraj Das, Gouri and Queency were very good...
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 27 Oct 2023
Dear Guest, Greetings from Hotel HEIGAVNS! It was an immense pleasure to have you as our valuable guest at "HOTEL HEIGAVNS", Shillong. We are happy to learn that your stay was an awesome one.. Your generous compliments about Suraj Das, Gouri and Queency and the Hotel as a whole will be a great source of motivation to the entire Heigavns team.. We look forward to the opportunity of welcoming you back soon. Warm Regards Hotel Heiga VNS, Shillong.
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Sanghvi M wrote a review Dec 2021
Mumbai, India6 contributions3 helpful votes
5.0 of 5 bubbles
Wonderful Chef led by Mr. Satra and the Restuarant Stewardess led by Ms Cherine Kharbuli, made our stay so pleasant and warm.

Travelling with Family and young adults who are always looking for a good meal.

The Steward along with the Chef not only got us the Vegetarian food but also cooked up some Local Veg delicacies served Hot which even the young adults enjoyed.

Pleasantly surprised by the clean Rooms, Warm Airconditioning where night temp reached 6 deg C.

Wonderful experience.
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Date of stay: December 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 28 Dec 2021
Dear Guest, Greetings from Hotel HEIGAVNS! It was an immense pleasure to have you as our valuable guest at "HOTEL HEIGAVNS", Shillong. We are happy to learn that you liked the food and the rooms. Your generous compliments have been passed onto the entire team who are more than delighted to note that you have carried fond memories with you. Your help and support will keep us going always. We look forward to the opportunity of welcoming you again in the near future.. Regards Hotel Heiga VNS, Shillong.
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Rohan A wrote a review Dec 2021
Mumbai, India13 contributions3 helpful votes
3.0 of 5 bubbles
Location : bang in the middle of the city - no problem there , though considering traffic situation here in retrospect I would have opted for something like a resort on the outskirts.
Probably ideal for a business trip but not a holiday

Rooms : adequate , toiletries - below average, hot water is only 25 lts ( seems much less) after switching on the geyser for 25 mins . Basically water gets cold even before one can complete a quick shower ! Forget about washing hair here .
Downright rude printed sheet next to the bed about item wise charges to be paid in case of broken or lost items in the room . I do understand there would be unruly guests , however , items like hair drier which were not provided were also on the list ! On questioning the reception I was told that the drier is given only on request !!

Food : the standout part of this hotel was the bar and restaurant . Good food and drinks .
Restaurant staff and service are great.
Considering that several cafés close between 7 and 8 in the evening , this restaurant is great
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 3 Dec 2021
Dear Guest, Greetings from Hotel HEIGAvns It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for sharing your views with us and sorry for the inconvenience caused. We have taken note of your feedback about the rooms and we will improve on the same. It delights us to know that you enjoyed the good food, drinks and the service of our staff. We look forward to the opportunity of welcoming you in the near future. With Regards, Hotel HEIGAvns
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Senthilmurugan S wrote a review Mar 2024
Bhubaneswar, India1 contribution
1.0 of 5 bubbles
Review of Heiga Hotel Stay in Shillong City Centre (March 27-29, 2024)Date of Stay: March 27-29, 2024My recent stay at the Heiga Hotel, located in the heart of Shillong, was anticipated to be a highlight given its prime city centre location. However, my experience was mixed, with several aspects not living up to expectations.The hotel's location in the bustling city centre does afford convenience, providing easy access to local sights and amenities. Yet, this comes with the caveat of enduring the city's heavy traffic, which can be a significant drawback for those seeking a tranquil retreat.The Heiga Hotel has expanded into adjacent buildings to accommodate more guests. This expansion, while perhaps intended to enhance capacity, unfortunately feels haphazard. The coherence and seamless integration between the original hotel and the new extensions are lacking, impacting the overall guest experience.A critical issue I faced was with the air conditioning system. The climate control was ineffective, struggling to maintain a consistent and comfortable temperature within the rooms. For a city like Shillong, where the weather can vary, reliable air conditioning is essential for comfort.The transition between the hotel's buildings highlighted a noticeable decline in hygiene standards. Moving through areas that serve as connectors to the newer sections, I was confronted with unhygienic conditions that question the hotel's commitment to cleanliness and safety protocols.Considering the price paid, the value for money at Heiga Hotel is questionable. The fundamental issues with air conditioning, cleanliness, and overall management of the extensions significantly detract from the experience. It is disappointing when essential comforts are not adequately provided, as they form the cornerstone of a pleasant hotel stay.In conclusion, while the allure of a city centre location is strong, the Heiga Hotel's shortcomings, particularly in terms of comfort, hygiene, and value, suggest that better accommodation options are available in Shillong. The city, known for its scenic beauty and welcoming atmosphere, deserves to be experienced without such hindrances. Therefore, I recommend prospective visitors consider other hotels to ensure a more enjoyable and fulfilling stay.Rating: 2/5
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Date of stay: March 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 31 Mar 2024
Dear Guest, Greetings from Hotel HEIGAvns. We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. Thank you for sharing your views with us and we will work out on the areas which has caused inconvenience to you and your family. We hope to have the opportunity to welcome you back in the future with better service. Warm regards Hotel HEIGAvns Shillong
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Dr. Satyajit Borah wrote a review Mar 2020
Tezpur, India275 contributions121 helpful votes
3.0 of 5 bubbles
Heiga is new property, located just on the main road in the heart of the city. Rooms are quite spacious, nicely decorated with good lighting and tastefully furnished. The room temperature is well-maintained with the air conditioning and linens were spotlessly clean. Food from room service was good with reasonably big portions. The breakfast spread was good though food-hygiene was an issue.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 7 Nov 2021
Dear Mr. Satyajit, Greetings from Hotel HEIGAVNS! It was an immense pleasure to have you as our valuable guest at "HOTEL HEIGAVNS", Shillong. Thank you for sharing your wonderful feedback with us. Your help and support will keep us going always. We look forward to the opportunity of welcoming you again in the near future.. Regards Hotel Heiga VNS, Shillong.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nitesh Kumar Goyal wrote a review Apr 2023
6 contributions1 helpful vote
1.0 of 5 bubbles
The service of hotel is quite pathetic..
Location is also not good.
No views.
Traffic noise is also keep in coming in late night.
Room service is not active and too much delayed
the receptionist are so arrogant and not cooperative at all.
Even ready to fight and not providing the baisc courtesy of hotel.
So rudely behaviour and so rude in talk..
Receptionist and staff treat them owner.

Never visit.
Never ever visit.
Waste of money.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 16 Apr 2023
Dear Mr. Goyal, Greetings from Hotel HEIGAvns. It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for sharing your views with us and we apologize for the inconvenience caused and will make sure that it does not recur again. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
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Shivani Balasubramanian wrote a review Nov 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
I loved being a for the excellent customer service they provide. They were forthcoming with information, always proactive and very mindful of the minute details and ensured comfort for the guests with apt amenities (ex: soundproof rooms, clothesline in the bath, etc). I want to particularly call out Longingmon and Ganesh for making sure we always had access to delicious food and service at the restaurant. Thank you for the comfortable experience!
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Date of stay: November 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Be careful while ordering food because their portion sizes are quite huge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 7 Nov 2023
Dear Ms. Balasubramanian Greetings from Hotel HEIGAvns. We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. We are especially pleased that you like the services and facilities of the hotel well looked after by our team and your stay was an awesome one. Your generous compliments about the staff and the Hotel as a whole has been passed on to the entire Heigavns team.. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agniva Deb wrote a review Feb 2022
Bengaluru, India79 contributions12 helpful votes
4.0 of 5 bubbles
Lovely rooms. Had a very comfortable and cosy stay in Jan,2022. Rooms were modern with all the amenities and despite the bone chilling cold the room temperature was very we’ll maintained. Manager and hotel staffs were very pleasant and loved the way they responded to all your queries. Area of improvement is food and food is really bland. Missed the spice in their food and I am from Assam and had expected the food to be more colourful and spicy.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 2 Feb 2022
Dear Mr.Deb, Greetings from Hotel HEIGAvns It was an immense pleasure to have you as our valuable guest at Hotel HEIGAvns Shillong. Thank you for sharing your views with us and we are glad that you have liked our rooms and our services. We have taken note of your feedback about the food and we will improve on the same. We look forward to the opportunity of welcoming you in the near future. With Regards, Hotel HEIGAvns
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Veeraragavan A wrote a review Aug 2023
Chennai (Madras), India11 contributions2 helpful votes
4.0 of 5 bubbles
Centrally located; well maintained hotel; neat and clean; staff are polite and courteous. Enjoyed our two nights stay. Sumptuous food and variety of dishes; Room has fridge and loaded with variety of eatables and soft drinks. Two chairs may be provided in the room for the couple to sit and chit chat. Bed linen and towels are sparkling white.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HOTEL HEIGA VNS, Owner at Hotel Heiga
Responded 4 Aug 2023
Dear Mr. Veeraragavan, Greetings from Hotel HEIGAvns. We are truly heartened to receive your feedback of Hotel HEIGAvns Shillong. We are especially pleased that you like the services and facilities of the hotel well looked after by our team and your stay was an awesome one. Your generous compliments about the staff and the Hotel as a whole will be a great source of motivation to the entire Heigavns team.. We hope to have the opportunity to welcome you back in the future. Warm regards Hotel HEIGAvns Shillong
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Hotel HEIGA
Shillong, India3 contributions
Dear Sir, Greetings from Hotel HEIGAvns! As per the hotel policy and Government norms unmarried couples are not allow and hotel does not entertained as such. Thanking You! For any queries please feel free to call us. Thanks & Regards, Reservation Hotel HEIGAvns! 8259934455/0364-2506155/055
Answer from Born M
1 contribution1 helpful vote
Dear Sir, Greetings from Hotel HEIGAvns! The hotel have 19 luxurious rooms (03 deluxe twin & 03 Deluxe King rooms (01 in each floor) 11 Executive rooms & 02 Suite Rooms. Please note that GST of 18% ill apply on the basic room rate. For any queries please feel free to call us. Thanks & Regards, Born Mngap. Reservation Hotel HEIGAvns! 0364-2506155
Sujoy wrote a tip Dec 2023
2 contributions
5.0 of 5 bubbles
"Everyone must try, we are extremely happy with this hotel"
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Seaside24686056080 wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Try new foods! "
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Shivani Balasubramanian wrote a tip Nov 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
"Be careful while ordering food because their portion sizes are quite huge"
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NorthStar65515468233 wrote a tip Nov 2023
1 contribution
4.0 of 5 bubbles
"In the main road"
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Nanasheth wrote a tip Oct 2023
Indore, India241 contributions140 helpful votes
4.0 of 5 bubbles
"Ask for special food needs before reservation "
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Not the right property for you?
There are more places to choose from in the Shillong area.
PRICE RANGE
₹6,330 - ₹9,329 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMeghalayaEast Khasi Hills DistrictShillong
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL HEIGA (Shillong, Meghalaya) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Heiga
Which popular attractions are close to Hotel Heiga?
Nearby attractions include Ward's Lake (1.0 km), Cathedral of Mary Help of Christians (0.5 km), and All Saints Church (0.5 km).
What are some of the property amenities at Hotel Heiga?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Heiga?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Heiga?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Heiga?
Conveniently located restaurants include Dejavu, Cafe Shillong, and Dylan's Cafe.
Does Hotel Heiga have airport transportation?
Yes, Hotel Heiga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Heiga?
Yes, dry cleaning and laundry service are offered to guests.
Is Hotel Heiga accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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