Only the breakfast is okay. No wifi. Phone network works only in the lobby. Rooms are below average. Don’t pay in full when you check in cause if you have to check out before your expected date for some emergency, they wont give the money back for the days you are not staying there. So if you stay for 3 days, pay only for 2.
We stayed there for 2 days and it was pretty good.The rooms are small but very clean and bathrooms also are clean.You get hot water anytime u want.They have a restaurent too,they food is very tasty at decent price.You get free wifi and free breakfast which is served in buffet style. The price you pay for normal rooms is bit high but the service and the rooms u get justifies that. Will suggest this place if u want to have a comfortable stay in the prime location of Shillong.
I had booked a single occupancy room thru TripClues. It was a compact, clean room, very quiet at the rear of the hotel. I realized, that there was no network reaching this room. The Manager/staff on duty were kind enough to change the room to a more convenient one. There is free WIFI and breakfast included. I may add here, that breakfast was a meal in itself, with a wide variety of dishes. The staff were extremely helpful. They have a restaurant, and every night by 8.30pm a waiter would come and inquire if I needed dinner. Through the suggestion of the staff, I could do a 2 day tour, without unnecessary expense. And this hotel is practically near the main circle, which is a happening place. All in all a very delightful experience at Hotel Monsoon. Highly recommended.
This is an average place to stay right at the police bazaar. The location is bit of a bonus if you wish to explore the bazaar and stuff. But otherwise it was a average place though the bathrooms were pretty clean.
The hotel is actually one of the better ones in the police bazar area and is in good demand, which is why the price is a bit on the higher side. However, the place has good wifi, offers complimentary breakfast, and is located in Police Bazar, the city centre.
Located right in the hub of Shillong this hotel provides great location for relatively affordable price. Our experience was mixed though. We stayed here for 2 nights. On our first night, when we returned to our rooms we found that there was a pipe leakage and water (probably dirty) was dripping from the ceiling. All our luggagw was wet, so was our beds. On informing the authorities we were promptly relocated to nearby Shillong Club, presumably of the same owner, which was a more expensive facility. Although the experience was really unpleasant but the prompt response of the staff saved the day for us. The breakfast was really good and interaction with the staff was pleasant
We stayed at this hotel for 1 night only in the month of June 2017. Location is great, bang on the Police Bazaar road. Shops, people, hotels, restaurants, cafes, post office you'll find everything around this hotel in walking distance. Initially we had booked 3 rooms through OM TRAVELS, Guwahati but had to cancel one room at the time of check-in. So we thought there will not be any refund but as a courtesy the hotel staff agreed not to charge for the one room. Also the check-in was very quick and smooth. Room service was also quite prompt. Hence a great service overall. We had 2 rooms. One room was road facing, with balcony and other one was inner side. The rooms with balcony are smaller compared to rooms on inner side. But overall rooms were clean. One issue we had with the room on inner side --- exhaust fans were making too much noise. Food - Breakfast was complimentary, it's served in buffet but with very limited choice. Bread, butter, cookies were very fresh as they have their own bakery. We didn't have dinner or lunch at this hotel as we wanted to explore various food joints of Shillong city. We didn't experience anything luxurious here but overall a decent place to stay.…
It was very close to Police bazar. Room was clean and bathroom was very good. Room Service was awesome. Food was also good.. Breakfast banquet was very good. Wi fi was not working. We stayed there for four days. Hotel staffs are very friendly and helpful. all over nice stay at this Hotel.
Location this is one of the best hotels in Shillong. Situated at the heart of Police bazar , the hotel is easily accessible . The rooms are pretty good and washroom was clean. Their breakfast buffet was too good which gave us a kick start in the morning. Starting with tea , oil free parantha r rajma to bread toast and cereals and fresh fruit juice. We used to have our dinner outside mostly but one night we ordered food from the hotel and dinner was simple yet extremely tasty ! Our stay was extremely comfortable to say the least. Overall a good experience!
Pro- Room & Bathroom More or Less Clean But Not Up-to The Mark. Room Service Was Good, Hotel Food Quality Also Okay, Location Is Good (In Heart Of Main City). Con- I Have Book The Hotel With 2 Nos. 3 Bedded Room & 1 Double Bedded In Same Floor Again Advance Payme nt. After Repeated Reminder None Of Time Received The Payment Acknowledgement. On Arrived With Family It Looks That They Are Unable To Give 3 Bedded 2 Rooms Where Willing To Give 2 Bedded 3 Rooms For 1st Night & Requested To Manage. But Is Was Really Surprised That Next Day They Told That They Are Unable To Give Room In Same Floor. I Was Really Not Understood That When Booking Done As Per Written Confirmation/Advance Payment Then How They Are Not Blocking Relevant Room For Me In Same Floor. I Strongly Denied Their Proposal Forcefully They Allow To Retain Room As Per 1st Night But Number Of Time Their Management Staff Told That They Are Loosing Money To Give Us Extra One 2 Bedded Room. This Was Personally I Felt Very Unprofessional Approach Towards A Genuine Customer. Honestly Not Recommend Due To Management Staff Behaviourial Pattern. …