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Kasturba Road Plot No.168, District Raigad, Matheran 410102 India
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Traveller (109)
Room & Suite (36)
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About

#4 of 41 in Matheran
Location
Cleanliness
Service
Value
Surrounded by tranquil and lively surroundings, Hotel Paramount is a great destination for all those looking for a revitalizing escape from maddening city crowd and smog. It is a well-known destination among many international and local tourists. It offers 25 rooms with modern facilities at affordable prices. Hotel Paramount is a great place to stay when in Matheran.
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Property amenities
Free internet
Public wifi
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Car hire
Baggage storage
Non-smoking hotel
Indoor pool
Restaurant
Breakfast buffet
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Room features
Air conditioning
Room types
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
197Reviews3Q+A43Room tips
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Fahim wrote a review May 2022
2 contributions
It was a great experience staying in Hotel Paramount . Veg food experience was amazing food quality was good and tasty. All staff is very helpful and polite Arvindji is very supportive and all restaurant staff was very good . Enjoyed a lot and it was a pleasant stay and hotel is near to the market. Thanks a lot Amitji for all your support🙏🙏
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Date of stay: May 2022Trip type: Travelled
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M@yur wrote a review Jul 2021
4 contributions
Choosing Paramount Hotel matheran for staying is always a great and wonderful experience for me, Things which I like most is their commitment to providing Top Class Service is the best part. If you are looking for a Cosy, Comfy and peaceful stay in the heart of matheran , very near to matheran Bazar peth, Just go to this lovely place. All staff of the hotel are good and comparative, staying in hotel I had a good experience very nice hotel also food is good and enjoyed the stay.
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Date of stay: July 2021Trip type: Travelled
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Priya Karve wrote a review Mar 2020
2 contributions
The location is good but the room is small not at all clean, the blanket given were not too clean and it's like some jute sack. Thank god we had booked this hotel for one night., though it was Ac rooms, Ac was not working, when we informed the manager Mr Prithvi Singh he said nothing could be done he was not ready to fix the problem nor change the room. We had to manage the whole night without Ac even after paying for Ac room. They also ended up telling that we have spoiled the Ac. It is such a hopeless hospitality and not worth the cost. They are just fooling the customers
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Date of stay: February 2020Trip type: Travelled
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Shailesh wrote a review Mar 2020
Pune, India9 contributions1 helpful vote
The hotel is located nearby the market area and Matheran station.The staff Mr. Bhandari and Mr. Prithvi Singh were very friendly and helpful. They also have a skilled cook, food they served was fantastic. Having said all that, the room we stayed in (ground floor ac room) was crying for maintenance and renovation (specially toilet fittings), housekeeping guys looked not to be caring much though. Room didn't look tiedy and we had to ask for clean towels, sheets etc (which Mr. Bhandari handled himself). Probably because the room that was being given after check-in was on the first floor and we requested for ground floor due to Monkeys jumping on the roof top. Go for AC Delux rooms if possible, they seem quite better than AC rooms.
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Date of stay: February 2020Trip type: Travelled
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Manju wrote a review Jan 2020
2 contributions1 helpful vote
Dear sir I first time good matheran is paramount hotel is good is early check in free give me I enjoy food breakfast lunch and dinner special breakfast is aloo paratha poha and butter bread tea and coffee thanks you TripAdvisor I read reivew after booking is help best or bad hotel or any place thank you tripadvisor term
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Date of stay: February 2019Trip type: Travelled
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Response from HotelParamountM, Manager at Hotel Paramount
Responded 26 Jan 2020
Dear Manju, Warm Greetings From Hotel Paramount – Matheran..!! Many thanks for appreciating our services & the most fantastic 5 star review. We try to deliver service to our customers to our best capability & fantastic appreciation increases our endeavor to do better. Your kind words keep us super motivated even when things become a little difficult. We assure you that we will give you the same experience during your future trips as well. Thank you once again..!!
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Globetrotting_Sid wrote a review Aug 2019
Mumbai, India9 contributions3 helpful votes
We had booked the room for 10 & 11 Aug, 2019. They said room was supposedly for 8 people but it could hardly accommodate 6 if you are ready to stuff yourselves. The moment we entered, we say all bedsheets & pillows were dirty, stained and had some spots everywhere. When we complained, the manager said its due to weather as no linens dry up well in this season. We put up with it but then the nightmare started. In few hours, we spotted lot of maggots creeping all over wash basin in the bathrooms (each almost a cm long). we freaked out and complained again so they cleaned them and put lot of bleach and phenyl into it. but all hell broke loose when we saw them dropping from the tap water and they started creeping out towards our beds!! We somehow spent a night and asked the owner to change the room which he agreed reluctantly. Now we got 2 different rooms that did not have AC, TVs of both rooms were not working and hot water was not available for more than an hour for a day. Tube light was displaced and not working (Guy proudly told us its working but its just not so bright, can you imagine??) So they started making trips to our room with hot water bucket every 20 mins! If all this was not enough, some random customer put up a show at 11 pm at the reception (which was right next to our room) with so many foul and bad words for owner that we thought they will break into a fight after some time! The manager and customer were fighting with each other for almost half n hour. And finally, we had a maggot creeping on my friend's feet at the night and we were totally done with the place!!! We clearly said we will not pay remaining amount but the owner Mr. Balachandani started saying nasty things and was just not ready to believe that there were maggots in the room. We called his person who cleaned the mess and asked him to confess which he did. Then, Mr. Owner started shouting on him and threatened that he will deduct his salary! We felt bad for calling the poor guy but the ownde rwas not ready to accept. Overall, its a must avoid if you want to have tension free vacation at this hill station. P.S.- Only the DJ and food that he offered (despite kitchen being closed) was good, but we had lot our appetite to eat there after seeing those creepy things - Maggots!
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Date of stay: August 2019
Service
1 Helpful vote
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Response from HotelParamountM, Manager at Hotel Paramount
Responded 31 Aug 2019
Dear Mr. Globetrotting Sid, Warm Greetings From Hotel Paramount–Matheran..!! We are sorry to know that your expectations have not been met and would like to assure you that will work towards the feedback given by you. We would like to inform you that the dates in concern i.e. 10th Aug & 11th Aug are the days when we faced maximum amount of rains and the situation was beyond anyone's control through out Matheran due to extreme weather, where all the transportation was severely hit due to which the linen could also not be transported from Neral where our laundry is situated. There were severe power cuts also which caused great inconvenience not only to the travelers but the locals of Matheran as well. As you rightfully mentioned yes we did all we could in our capacity to make up for such a situation by changing your rooms from 1 to 2 separate rooms and not charging you balance payment which was due. That means we just charged 50% for your complete stay which was for 2 days to make up as a compensation for the inconvenience. As you know Matheran is a dense forest and insects are a huge part of it. Let me assure you that we regularly get the pest control done. The overall satisfaction of our customers is extremely important to us even after their stay. Hotel Paramount knows that it’s our guests like you who make our business. We greatly appreciate your review and would try and implement any feedback given to us. Thank you once again..!!
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Nitesh C wrote a review May 2019
Mumbai, India9 contributions
Kindly don't opt package for breakfast or for lunch or dinner. For accommodation, it's highly recommended. Swimming pool is only of 4ft height(depth). DJ was nice. Overall 4 stars out of five. So go for it for accommodation.
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Date of stay: May 2019Trip type: Travelled
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Response from HotelParamountM, Manager at Hotel Paramount
Responded 25 Jul 2019
Dear Mr. Nitesh, Warm Greetings From Hotel Paramount – Matheran..!! Thank you for appreciating our services. We try to deliver amazing service to our customers & your kind words like these keep us going to achieve the same over and over again. We believe in quality & assure you the same experience during your future trips as well. Thank you once again..!!
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sagarmoya wrote a review Dec 2018
Thane, India204 contributions70 helpful votes
+1
Visited In December For Two Nights . The Stay Which Was Given By Them First Was Not Good At All. I Had Requested Them To Make The Arrangement To Give Me Another Room. We Did Not Got The Room On First Night Coz Hotel Was Full With Guest . Next Morning The Manager Came And Gave Me Another Room Which Was Better Than The Other Where We Stayed That Night. The First Room Was Really Untidy And Was Not Comfortable Also.the Room Provided By Them On Nest Day Was Much Better Thant The Earlier One . Over All The Experience Was Good Over There. Staff Is Really Very Co-operative, The Serve Only Veg Food Which Is Nice Not That Great.
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Date of stay: December 2018
4 Helpful votes
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Response from HotelParamountM, Manager at Hotel Paramount
Responded 25 Jul 2019
Warm Greetings From Hotel Paramount – Matheran..!! The overall satisfaction of our customers is extremely important to us even after their stay. Hotel Paramount knows that it’s our guests like you who make our business. We greatly appreciate your review and would try and implement any feedback given to us. Thank you once again..!!
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Mugdha Singh wrote a review Nov 2018
Pune, India182 contributions97 helpful votes
+1
Room and bathroom were very clean, bedsheet and towel were spotless, 24*7 hot water in our room with a relaxing sit-out. Notice at the reception are, hot water timing was written 7 to 9 am but in our room there was personal geyser with 24 hour hot water. Staff are very friendly and cooperative, especially their manager. They are always ready to help and solve your problem to the best,just ask for it nicely. We had load of fun their, DJ timing from 8 to 10 pm and then magic show. They have badminton, carrom and table tennis. Hotel's ground is beautiful, well decorated with bird's house, swimming pool and children playground. Homely tasty food with different menu were served each time with lots of varieties. There are very few good hotel are in Matheran in area of cleanliness and food, it is one of them. It is near to market also. We are definitely coming back again.
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Date of stay: November 2018Trip type: Travelled
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Response from HotelParamountM, Owner at Hotel Paramount
Responded 30 Nov 2018
Dear Ms. Mugdha, Warm Greetings From Hotel Paramount – Matheran..!! Many thanks for appreciating our services & the most fantastic review. We try to deliver service to our customers to our best capability & fantastic appreciation increases our endeavor to do better. Your kind words keep us super motivated even when things become a little difficult. We assure you that we will give you the same experience during your future trips as well. Thank you once again..!!
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Diary of Tanmay❣️ wrote a review Oct 2018
Thane, India1244 contributions267 helpful votes
+1
Stayed at this hotel on weekend. Rooms were spacious and clean. They have outdoor pool too. Pool is quite small but it's ideal for group of 8-10 people. Though it's a pure veg restaurant they served amazing food in breakfast, lunch and dinner Management change menu every day and it's really good. Staff ia friendly and cooperative. They have good power back up too.
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Date of stay: October 2018Trip type: Travelled
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Response from HotelParamountM, Owner at Hotel Paramount
Responded 30 Nov 2018
Dear Mr. Tanmaya, Warm Greetings From Hotel Paramount – Matheran..!! Thank you for appreciating our services. We try to deliver amazing service to our customers & your kind words like these keep us going to achieve the same over and over again. We believe in quality & assure you the same experience during your future trips as well. Thank you once again..!!
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PRICE RANGE
$13 - $24 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraRaigad DistrictMatheran
NUMBER OF ROOMS
25
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Frequently Asked Questions about Hotel Paramount
Which popular attractions are close to Hotel Paramount?
Nearby attractions include Louisa Point (1.4 km), Charlotte Lake (1.0 km), and Porcupine Point (Sunset Point) (1.9 km).
What are some of the property amenities at Hotel Paramount?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Paramount?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Hotel Paramount?
Conveniently located restaurants include Kumar Plaza Restaurant, Hotel Panorama Restaurant, and Vaibhavlaxmi Family Restaurant.
Are there opportunities to exercise at Hotel Paramount?
Yes, guests have access to an indoor pool during their stay.
Is Hotel Paramount located near the city centre?
Yes, it is 0.4 km away from the centre of Matheran.
Are there any historical sites close to Hotel Paramount?
Many travellers enjoy visiting Prabal Fort (4.9 km).