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The Byke Brightland is nestled in India's smallest hill-station, Matheran. It offers enchanting deluxe & duplex rooms, a Pure Vegetarian Restaurant and, a Swimming Pool amidst the lush green forest. The cold breeze and fresh air devoid of any pollution is a good reason for guests to keep visiting us. The resort is in close proximity to Matheran Railway Station, the main market and the other 36 viewpoints of Matheran.
Booked the cottage 131 (2 bedrooms ) for 26th and 27th Nov'23. There are many things but highlighting some of them: 1 : No welcome drink was served. The container was kept in a corner and i my self went there took it for me and my wife. 2: The passage outside my door was full of monkey poop and was not cleared for the 1st day along with some other guest's used food tray lying on my door. 3: No housekeeping at all for cleaning for my whole stay for 2 days. 4: No fresh towels were given after multiple calls and face to face request with the housekeeping guys. 5: The Chair outside my cottage was broken and was only removed after I made a call and made them se how it was broken. 6: No hangers inside the wardrobe. I believe someone needs to inspect all these things on a regular basis.…
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:This place is about 10-15 mins walk rom stn,aftr a steep walk.
You cant go outside the resort...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from TheBykeHotels, Manager at The Byke Brightland
Responded 5 days ago
Dear Roam60533710128, We are sorry to hear about the experience you had at our cottage. We understand that these issues caused you inconvenience and apologize for any discomfort it may have caused you. We take feedback from our customers seriously and have taken immediate steps to ensure that such issues do not happen again. We have taken up the issue with the housekeeping team and have taken up preventive measures like regular inspections of the premises. Also, we have ensured that all the necessary items like welcome drinks, fresh towels, hangers, etc. are available in the cottage. We hope that your next visit to our cottage is a pleasant one. Thank You
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a nightmare. The services were pathetic. The rooms were worst. The bedsheets had stains, soild towels, no tv remote (1 remote between 4 rooms) and to suprise you all they call it a executive suite room. And Mrs kavita vishwakarma doesn't have courtesy to answer the call and blocked us. Mr ansari is not connecting us to the GM of the hotel stating that the GM is unwell.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Never ever visit this property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from TheBykeHotels, Manager at The Byke Brightland
Responded 6 days ago
Dear rahuldK928IN, We apologize for the inconvenience caused to you during your stay with us. We understand your frustration due to the services and rooms not up to the mark. We will investigate the issue and take the necessary steps to rectify the issue. We are sorry about the stains on the bedsheets, towels and no tv remote. We take such matters very seriously and we will ensure that such situations are avoided in the future. We will also look into Mrs. Kavita Vishwakarma’s courtesy and take corrective measures if required. We will also ensure that Mr. Ansari will connect you to the General Manager of the hotel. Once again, we apologize for the inconvenience caused to you. Thank You
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Offered a pleasant stay in the lush green forest of Matheran. Dinner quality and variety was good. Kind and available staff. All the tourist points are near to this resort. Echo point being one of the best. Though the route to reach it is a little hectic and that’s because of Matheran village self defined rules.
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Date of stay: September 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from TheBykeHotels, Manager at The Byke Brightland
Responded 25 Oct 2023
Dear Explorer67818838883, Thank you for the review. We are glad that you enjoyed your stay at our resort amid the lush green forest of Matheran. We are delighted to hear that you found the dinner quality and variety to be good and that our staff was kind and available. We are glad that you found all the tourist points to be near our resort, and that Echo Point was one of the best. We apologize for the hectic route to reach it, which is due to Matheran village's self-defined rules. Thanks & Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went with my family to stay @ Byke Brightland for 2 nights and 3 days. This Pure Veg Resort gives 90’s ka feel where you can relax, unwind and enjoy outdoor activities and not be glued to your electronic gadgets. In monsoon the resort looks beautiful. Located in india’s smallest hill station ( Matheran ) Byke brightland offers duplex, deluxe rooms with pure vegetarian restaurant, swimming pool with a slide, indoor game room, DJ, live music etc Be ready to see monkeys around and that’s absolutely normal in Matheran. Food served is pure veg and jain. Food variety is decent & Food quality is very good Service is ok. It’s a resort after all . Please don’t compare it to your city hotels. This resort is surrounded by nature, peaceful & feels like home away from home. Amazing property for couples, families & big groups. We as a family thoroughly enjoyed our stay.…
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:They serve only pure veg and jain food. Food is tasty and you should have your meals included as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from TheBykeHotels, Manager at The Byke Brightland
Responded 4 Sept 2023
Dear veg_foodaholic, I'm glad to hear that your family enjoyed their stay at Byke Brightland! It sounds like a great place for couples, families, and large groups to stay and unwind in India's smallest hill station. The resort offers duplex and deluxe rooms along with a variety of activities, including a swimming pool with a slide, an indoor game room, DJ, and live music. The food served at the resort is vegetarian and Jain, and the quality was great according to your review. It's good to know that the service was okay, and that you didn't expect it to be the same as city hotels. Thank you for your review! Thanks & Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb 10/10 Very nice stay at byke resort with very good ambience with very cooperative staff with front desk employee Mr.rahul.🧑🏫 Good food. Neat & Clean atmosphere (Thanks to HK staff)👷🕵️ We enjoyed magic show ,games ,LIFE MUSICE was very nice 🕺💃🧛 Overall it was very much satisfied experience. Best wishes to do more n surprise us. See you soon 😊 Cheers 🥂 Trip typeHoliday · Family Rooms5.0Location5.0Service5.0
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff was very good and supportive. Enjoyed the stay at byke brightland matheran. They also gave complimentary cake for our parents anniversary. The rooms were good with modern amenities. Food was also tasty . Overall experience was excellent.
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Date of stay: May 2023
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a good experience to stayed in "The Byke Bright land " .Staff was very cooperative, Rooms are clean . But scope to improve food quality and variety. Feeling very relaxed and comfortable. Lot's of trees around hotel. Market place and other sites location are in walkable distance.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:The pool is very small and needs to add more indore games for children to spend some time with game.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really Awesome place and very peaceful, after so long time refreshment but me and my family are so much enjoyed, nice room and very delicious food in morning breakfast, Lunch, evening snacks and night dinner. Mr.Avinash and his staff is very kindness and very helpful. Thank you so much definitely we will comeback and we refer to our family members and friends.
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Date of stay: May 2023
Value
Location
Service
Room Tip:Yes pls
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We visited Matheran in the 2nd week of April-2023. Stayed at this property for 2 nights/3 days as a family of four in their executive duplex room. It was good stay overall. Plus: Near to many of the attraction points (there will still be a walk but comparatively nearer than other hotels) Renovated - Interiors of the room, bathroom, ceiling etc. gives new like feeling. However, overall property is old. But they managed to renovate area requiring attention. Bathrooms and rooms were clean and have sufficient space. They have lot of room options and overall property is well maintained. Food - For most part it was good (breakfast, lunch and dinner) except few dishes which weren't that great Staff - Despite being long weekend and all rooms sold out, I think they managed to serve guests in decent manner. Calls to housekeeping for any thing were promptly responded and across the property all staff members were really helpful Activities - Due to long weekend they arranged lot of activities like housie, dance, live music, magic chair and other fun activities at night which was fun overall Improvement: Water was running out from tape and we had to call for help. They fixed immediately when called but this happened twice in the morning hours Monkeys all around - but nothing can be done as they can be found in entire matheran :) No mobile network - Had to depend on hotel provided wifi to call reception/service Overall great stay. Thank you team brightland and continue your service standard high!…
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Date of stay: April 2023
Value
Location
Service
Room Tip:Try to book room near the pool area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was clean and well maintained. The bed is nice and soft. The food, veg though was excellent. Overall the ambience is excellent and the stay was very cozy. One thing what I would like to give a suggestion is that you have a good Plot in matheran. You can engage the visitors with more activities. Also I am not sure I'd you serve drinks. Use the bar area and the pool side for serving drinks.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Try to keep the traveller's engaged and coming back to your hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.