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Westend Hotel

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R.C.Church Road, Next to Matheran Police St., Matheran 410102 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (631)
360
Panoramas (33)
Room & Suite (246)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 27/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Westend Hotel
Updated 27/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 35 hotels in Matheran
Location
Cleanliness
Service
Value
Travellers' Choice
Westend Hotel with 29 cottages and 4 tents are brimming with old world charm, what with their beautiful old British-style preserved architecture and spacious verandas. From the minute you step in, you almost wonder if such hotels exist. And to think, its mere 2 hours away from the hustle and bustle of city life. Tucked away in the forest, all you will see are the tree tops and hear only the sounds of the forest. The beautiful Lake Charlotte is just 10 minutes away as is the main bazaar and a few of the famous viewpoints. The sole aim of the hotel is to make you relax. Trek through the forest, amble along the natural red mud paths, take a horse ride to the various tourist attractions, play the numerous indoor-outdoor games, soak in the silence or just laze on the hammocks, there's enough and more to keep you busy for as long as your stay. And whatever you choose to do, you'll certainly leave with a rejuvenated mind.
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Property amenities
Paid public parking nearby
Pool
Restaurant
Badminton
Table tennis
Children's playground
Indoor play area for children
Car hire
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Children Activities (Kid / Family Friendly)
Spa
24-hour security
Baggage storage
Outdoor fireplace
First aid kit
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Sofa
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Hindi
741Reviews32Q+A100Room tips
Traveller rating
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  • 64
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  • 21
Time of year
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Language
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Popular mentions
Kinjal wrote a review 17 Jan
1 contribution
Rooms Are very Clean, good service provided by Staff , food was amazing, room are properly maintained, located in greenery, well maintained out side area, play area for kids also, well cleaned pool, over all beat experience, night Show also provided by them like juggler show , camp fire also created by them , DJ Also .
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Date of stay: January 2022
Location
Cleanliness
Service
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Jayshree2515 wrote a review 16 Jan
Mumbai, India3 contributions5 helpful votes
Well spent weekend with family.property is full of greenery and is clean. Monkeys create nuisance but hotel staff ensure customer safety. Spa is good...food can be improved as it has lot of oil n spices....location of the hotel is good with Charlotte lake at a walking distance of 10 mins....overall satisfied with the stay.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: It's not very near the market. For food options, you will have to walk till the market
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Sitesh Singh wrote a review 15 Jan
Mumbai, India3 contributions
We, a family of 4 pax stayed in this hotel on 14th Jan'22 (Makar Sankranti). The hotel is nicely located in nature's lap. We booked one tent & a luxury deluxe room. The persons at reception were quite friendly and they arranged a Heritage room alongside our tent room for our convenience and that too without any extra charge. Overall the hotel is nice, comfortable and offers best value for money.
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: Heritage rooms are bigger in size with high ceiling.
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arpuka wrote a review 3 Jan
Bengaluru, India21 contributions11 helpful votes
Stayed there with my wife for two nights from 27th Dec 2021. The deluxe room I had booked was quite spacious and clean. Food was good and the hotel manager helped in organizing a taxi pickup from Mumbai and drop back to airport too. He also helped us in getting a friendly and knowledgeable horse owner who took us around Matheran. Food was good and the buffet choice was adequate. We had all our meals at the resort even though the stay had only breakfast built in. The rooms are located midst of greenery. There was no hot water flowing on second day but was told that one of the other room resident had left the tap open previous night leading to no water could be stored in boiler. I suppose this was a blip. One improvement I would suggest is that some of the room essentials such as cabinets etc be replaced or repaired regularly. Our cabinet had drawers not working properly. Room had only one waste basket in rest room but not in main room. The room door had antiquated bolt and lock system, both of which had rusted making lot of sound while closing and opening. High time these irritants are replaced to make stay much more pleasant. Hence a star less to the rating. This hotel has an excellent spa which one should not miss. Biju Joseph and his team made sure the different types of body massages are worth going for. We had one which was sublime and very effective. Worth trying when one is staying in this place. Monkeys were a great menace at this hotel which I am sure is the case with other resorts/hotels too as Matheran itself is a forest. But they did not harm anyone.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Response from Manisha Khakhar, Marketing at Westend Hotel
Responded 3 weeks ago
Thank you for sparing your valuable time and sharing your experience at our hotel. We value the feedback of our guests and strive to incorporate your suggestions which help us in improving our services, because improvisation is a continuous process at WestEnd. We hope you will give an opportunity to serve you again and assuring you of better services in future.
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Vinayak Takalkar wrote a review Dec 2021
Mumbai, India4 contributions
Awesome place to visit... Loved the food too.. Recommend to all... Visited on 30th dec... Just awesome experience.. 😍 great place to visit for family and couples too... Food was awesome...Room is neat and cleaned...no dought willl visit again ❤
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Date of stay: December 2021Trip type: Travelled on business
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Response from Manisha Khakhar, Marketing at Westend Hotel
Responded 3 weeks ago
Thank you very much for posting your views about your experience with us. All of us are delighted to know that you had an enjoyable and a comfortable stay. We look forward to welcoming you again!
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PRICE RANGE
$44 - $76 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraRaigad DistrictMatheran
NUMBER OF ROOMS
33
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Frequently Asked Questions about Westend Hotel
Which popular attractions are close to Westend Hotel?
Nearby attractions include Louisa Point (1.3 km), Charlotte Lake (0.6 km), and Porcupine Point (Sunset Point) (2.2 km).
What are some of the property amenities at Westend Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a spa.
Which room amenities are available at Westend Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Westend Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Westend Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Westend Hotel?
Conveniently located restaurants include Kumar Plaza Restaurant, Hotel Panorama Restaurant, and Vaibhavlaxmi Family Restaurant.
Are there opportunities to exercise at Westend Hotel?
Yes, guests have access to a pool during their stay.
Is Westend Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Matheran.
Which languages are spoken by the staff at Westend Hotel?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Westend Hotel?
Many travellers enjoy visiting Prabal Fort (4.6 km).