2 key people to mention - Sanjay - provides best service in the restaurant. Ravi - manages the property and at your service just a call away. The in-house specialized restaurant - Stella is a must try for bakery lovers!!! This resort needs renovating rooms. They are spacious but old. e.g. carpet air bubbles, bathroom leakage, etc. This renovation will make the stay even grand and more memorable.
Location is away from the main town on the way to khajjiar Calm clean and well maintained place The food served is also nice and tasty The staff was very polite and helpful I left 12 hrs earlier and they considered it and gave a discount of 1000 which is appreciable I had booked a suite room which was spacious and appropriate to the charges and nice view Only glitch was its approach was cumbersome and had lacked openness
We stayed here in May 2022. The place is very cozy. The staff is cooperative, rooms are well maintained. They don't have a bar so better to carry your stuff. The pizzas at their Stella cafe are excellent. Rohit the chef there knows his job well. Had a great time.
This hotel is at great location... if you are staying here you don't need to go for sight seeing .. hotel staff is the best. Food quality and variety is amazing. Hotel staff will put every effort to make your stay the best. Rooms are very big with great view
I had stayed here for two days in April and honestly saying didn't expect my stay to be this nice 🙂, hotel property was perfect and so is the location very calm . The management is doing great 👍 job specially manager Ravi Verma ji very genuine and professional person 👍👍👍, will definitely visit here again and recomend everyone to stay here, had great time and memories here ⭐⭐⭐
Overall an okay budget hotel but don't keep your expectations high. - Room are okay. - Most rooms have a garden view which is okay. - The hotel entrance is inconvenient, especially for elderly as it has steep stairway - The breakfast buffet is small - The cafe is good - Only a few waiters but they provide good service So basically in ~4k budget, this is decent but I have visited better hotels in that price range
Everything was great at this hotel... The room was very clean and hygienic. The view from the room is amazing. The hotel even arranged a bonfire in the evening. The restaurant at the hotel serves good food. The hotel staff was also very helpful. So staying at Alps Resort in Dalhousie is highly recommended !!
We visited Alps resort for a family vacation for 4nights. Resort's location is perfect, a little away from the main market. The rooms does have adequate space and are clean. But the main reason for our conformable stay was one person, Sanjay. His service was a 5 star sevice and he never said No to anything. Whenever or whatever you need, he was always available with a smiling face. He never delayed anything. Overall, I will always recommend this property to my friends and anyone who would ask me for. Thanks for making our stay memorable.
Unprofessional Staff , Called Mr Ravi , the Manager of the property being a Travel Agent , I called him for booking confirmation he agreed to confirm the room , later else within 2 minutes i sent him confirmation which he saw after 1 hour and replied me next day with status of we don't have rooms now. First he told me he didnt spoke to me but then i had some proof , call recording & call history he agreed and told me the minute you ended the call room got sold out? This is what you call hospitality? Beaware of this Fraud schemes , even if you do booking there is might chances they they got cancelled because now they want to sell rooms in higher prices. I will recommend you not to book this property because of worst behaviour of manager
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