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5.0
#2 of 155 hotels in Guwahati
Location
Cleanliness
Service
Value
A 5* classified city hotel with all modern facilities, equipped with a coffee shop, Chinese Japanese South East Asian restaurant, Bar, Gym, Spa, Swimming Pool, Car Hire, free internet well connected with city center and government corridors.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Romantic
Languages Spoken
English, Hindi
Location
613 Mahapurush Srimanta Sankardeva Road Khanapara, Guwahati 781022 India
Vivanta Guwahati
3,504 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Vivanta Guwahati stands out as a central hub for both business and leisure, with its convenient location earning high marks from guests for ease of access to local attractions. The hotel's ambiance and cleanliness are consistently celebrated, thanks to its hospitable staff and pristine upkeep. Room amenities and the diverse buffet are among the features that garner appreciation.
While the service is generally acclaimed for its attentiveness, some guests feel that there's room to enhance service speed and communication. Room comfort is notable, yet occasional issues like odors are reported. Despite some opinions of overpriced offerings, many find the hotel's value satisfactory.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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The hotel was very considerate and warm to the team of 22 people including children, it was a crowd Controll at the lobby, hallway, lift and above all the dining area. The f&b team did an amazing job taking care of us, nothing was spared! From children to toddler food requests to demanding members. Everything went smooth amidst the havoc we created, no complaints or unwillingness from the team to go beyond means. A special thanks to Khush Dubey for always remembering us from our previous visits, Prateek and Jhanu for their personal involvement in every of our needs and shifts. The team, pradip, Lima, Arihant, prasanjeet, Rajiv, Bhupan, the guy who speaks nagamese.. few names im forgetting here, thank you all for the excellent set up and services and involvement, This means a lot and my regards to you all for the same. Jahangir and Maity, really loved their take on food... the selection and rotation, above all their physical appearances to see how it’s going. The F&B wins this foodie family’s vote in this staycation.
The housekeeping team were excellent in managing the six rooms back to back, thank you so much team, sorry we couldn’t have much interaction given it was filled with children creating mess back to back.
The courteous reception team, thank you for the warm reception and flag off, a special thanks to Miss lumi, a very smart and interactive lady with good leadership quality.
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Review collected in partnership with Taj Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 13 Apr 2021
Dear Guest, Thank you so much for choosing to stay with us and for the amazing feedback. I am delighted to know that you were looked after and had a truly memorable stay. On behalf of the entire team here, I wish to express my gratitude for your appreciation. Stay safe and we look forward to your continued patronage. Warm Regards Jayanta Das Cluster General Manager North East, Darjeeling and General Manager – Vivanta Guwahati
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Taj never disappoints you with luxury, services, comfort and hygiene. Certainly one of the best properties in Guwahati. The area is slightly away from the city center but the connectivity is good. Since the hotel was overbooked the hotel staff was kind and gracious enough to accommodate us to suites. Special mention needs to be made for Lumi who was our attendant and looking at the kids that were accompanying us she provided us upgrades for both the rooms for which we had bookings with the clear intention of not disappointing any of the kids. The hotel suites were one of the finest rooms that i have seen in recent times with one living room and decent size bedroom which can accommodate one king size bed and one extra bed.
The restaurant is a multi cuisine restaurant and the quality and quantity of the food is amazing. The chef deserves full compliments for providing such a wide array of dishes which caters to all the class of people including kids, senior citizens, teens and adults. The hotel has an amazing swimming pool which has length of 25 mts. The swimming pool is cleaned regularly and the water was clean. The swimming pool area has costume drying machine which was unique to the pool area.
Overall a memorable stay. Keep it up TAJ.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Room Tip:Good place to spend time with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 21 Nov 2021
Dear 868malharm, Thank you for taking the time to share your valuable feedback on Tripadvisor. We are very glad to know you were pleased with our services provided. It would be my privilege to share your compliments with my concerned colleagues . We look forward to welcoming you back for many more such enriching moments. Warm Regards Jayanta Das Cluster General Manager North East, Darjeeling and General Manager – Vivanta Guwahati
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
All the teams made me and family feel as at ease as home during our 6-night stay. Be it welcoming, or regular checking on room service needs, or personalized attention to food items; it was an experience worth remembering for long time to come. Our special thanks to Rajashree and Matia from front office. My daughter loved the attention she got. And yes, she loved the soft toy animals she got as gifts. Also thanking Dipu, Bibhash and Shaline for their continuous checking on our room service needs; despite the current pandemic situation. The foods served all along were just awesome. And the dining experience was made yet better by folks like Debraj and Pradeep. Attention to the details of adults and kids all the time made all the meals fulfilling for the whole family. My best reference goes to the "Doi Sira" I had as breakfast once. Looking forward to visit it back soon. If not for long stay (Assam being my home state), but surely for the authentic food varieties.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amit Sarkar, Guest Services / Front Office at Vivanta Guwahati
Responded 17 Sept 2020
Dear Guest, Thank you for reviewing us on Tripadvisor. We are delighted to know that overall you had a wonderful experience at Vivanta Guwahati. Thank you also for sharing wonderful words for the hotel and the associates, especially Rajashree, Matia, Dipu, Bibhash, Shaline, Debraj and Pradeep. They are truly delighted to hear from you. Whilst the team is showing courage and doing their best to showcase hospitality at this difficult time it is indeed kind words such as yours that motivate us to do more. Stay safe and we look forward to welcoming you back soon. Warm Regards Amit Sarkar Front Office Manager Vivanta Guwahati
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We were having an exhibition at Taj Vivanta Guwahati and we wanted a comfortable stay so we chose to stay in this hotel itself. This was one of the biggest mistakes we made!
The standard of service here is below what a 1* would even provide.
We asked for a shower cap because that wasn't there in the toilet, and after calling twice and waiting for 45 minutes we get a tube of shower gel! A double occupancy room has 1 small hand towel and one pair of slippers!!
We had an exhibition there and we were tired so thought of opting for in room dining. There was no menu. After calling the roomservice, they informed us they will be sending us the menu soon. We waited for an hour, there was no menu. We didn't want to ask further, we called for food from swiggy.
When they for arrived we called twice for plates and cutlery, which didn't reach and we called again after 30 minutes. We ate from the disposables itself since we didn't want to call again. The plates reached us after 40 minutes.
The breakfast spread was good but this hotel is totally understaffed and can't manage their guests. After placing an order for Parathas at 3 places, we got it after 30 minutes. Then we asked for pickle which didn't come in the next 10 minutes. The Parathas were cold and we left our food.
In the middle of this one of your staff comes and asks us that how come we are here and eating when we have checked out. We were very well in the system. They don't even double check before humiliating their guests. On exit when we asked them to check again, they said yes you are Mrs Shukla, whereas we were checked with Gupta!!
They have no system in place and don't know how to take care of their guests. We have stayed in 5 stars all over the world and have never faced such an experience. We spoke to the restaurant manager and the operations manager and they just seemed helpless. All they could say was sorry!!!!
Taj Vivanta Guwahati is a stain to the Taj Group of Hotels!!!!
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 20 Aug 2023
Dear Valued Guest, Greetings from Vivanta Guwahati!! Thank you for taking the time to share your experience on Tripadvisor of your stay at the hotel. It is always pleasant to read positive comments, but it is surely more beneficial to learn where improvements are needed. We welcome your suggestion in terms of improvement in some facilities of the hotel. I shall certainly convey your feedback to all of my colleagues of food and beverage. Please be assured that I along with my colleagues in the senior leadership team value this feedback and shall endeavor to work out corrective measures to arrest these areas of concern. We immensely value your patronage and look forward to your continued support. Thank you for choosing Vivanta Guwahati, Assam! Warm regards, Jayanta Das Area Director and General Manager - Vivanta Guwahati
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The worst experience I've had at a Taj hotel, extremely disappointing and absolutely not the standard you would expect from the Taj. We were not warned about two huge weddings taking place at the hotel meaning it was extremely noisy and busy throughout the night. We were consistently quoted different rates for the rooms without any explanation about the changes. In addition, the hotel property is tired, dirty and just not up to the Taj standard. Service was lacking and there was never anyone at concierge. Don't waste your money here, not worth it.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sarkar_amit, Front Office Manager at Vivanta Guwahati
Responded 22 Feb 2020
Dear Guest, Thank You very much for choosing to stay at Vivanta Guwahati and taking time to share your experiences. We sincerely regret the inconvenience caused to you during your stay with us. Would request you to give us another opportunity to prove that this experience is not the true indication of the standard we at Vivanta Guwahati pride ourselves for. My Team and I look forward to the pleasure of welcoming you back again. Kindest regards, Amit Sarkar Front Office Manager Vivanta Guwahati
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I would like to bring to kind notice Vivanta Taj about the horrendous experience endured during my stay there.
It is the duty and responsibility of the hotelier staff to see the upkeep of their customers especially more when the customer is himself VVIP.
The points which I would like to bring to your kind notice are;
Firstly, the staff should be neatly dressed and must ensure no foul odour coming out from their body. Isn't the duty of the hospitality section to see the people they are engaging in the suite are neatly dressed and as well come on duty after baths.
Secondly, during breakfast at the hotel restaurant, was served with an omelette that had a hair strand. How could the people who served breakfast be so careless and not attentive to the details they are doing always?
Thirdly, the services were very very poor. A room where we spent nights had insects that bit us badly. Had rashes all over the body in the morning. Despite complaining to the main desk the service was not performed.
Would like to lodge all this complaint in the strongest of terms with the hope that a proper investigation is carried out to find exactly where the lapse had occurred to provide good services at your hotel.
Please remember that the first impression is the best impression that one should make.
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 6 Sept 2021
Dear Guest, Thank you for taking the time to share your feedback. I reach out to you; embarrassed on seeing these comments. This was definitely not in keeping with our core values of trust and care and for this, we are truly apologetic. I thank you for choosing to stay with us and hope you shall return soon to Vivanta Guwahati giving us another opportunity to regain your trust in our services. Warm Regards Jayanta Das Cluster General Manager North East, Darjeeling and General Manager – Vivanta Guwahati
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I checked in at 8pm and the room was still not ready. After 30 mins, they gave me the room. The room has a good view of the pool and the hill. The room has bottled water, one time use toiletries (cannot be refilled) and dustbins had a plastic bag. All of which can be avoided in today's world where a hotel like this is expected to be environment friendly. The food was average, try the Pita, at breakfast. The hotel is a minimum of 60 mins drive from the airport. The pickup drop charge from and to the airport are charged decent. Prices may vary when you go. The access card please do not keep it near any electronic gadget or else it will not work. The staff was courteous and helpful. The room was well equipped with all modern amenities.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:60 mins drive minimum from the airport. If you can, then have your meals outside.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 9 Sept 2023
Dear Guest, Warm greetings from Vivanta Guwahati, At the onset First and foremost, I extend my sincere apologies for the inconvenience you encountered during your recent stay with us. Your feedback is of paramount importance to us, and I deeply regret that we fell short of delivering the seamless experience that you rightly deserve. Please know that your feedback has been shared with my colleagues, and we are taking immediate actions to address the issues you faced. We understand that our guests' comfort and satisfaction are of utmost significance, and I assure you that we are taking every measure to prevent such incidents from occurring in the future. I want to assure you that this isolated incident is not indicative of the standards we uphold. My team and I are wholeheartedly committed to providing you with the highest levels of hospitality, and it is our sincere hope that you will consider this occurrence as an anomaly. We genuinely value your patronage and the trust you've placed in us. It would be a privilege to have the opportunity to welcome you back to Vivanta Guwahati. Your return visit would allow us to showcase the true essence of our dedication to your comfort and satisfaction. We are steadfast in our commitment to delivering an impeccable experience that aligns with our reputation. Thank you once again for choosing Vivanta Guwahati. Warm regards, Jayanta Das Area Director & General Manager - Vivanta Guwahati
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The General Manager of the property Mr. Jayanta Das is incredible as an individual and a professional. The way he interacts with his team and guests most likely contribute to his attributions of being great and likeable. He ensures that all his guests are treated with utmost care. He is kind and cordial.
Mr. Gaurav Sharma is efficiently handling the entire team and is peerless who ensures that his guests are safe and comfortable and their requirements are met effortlessly. The gentleman has a bright future in the hospitality industry.
Mr. Amit Sarkar is handling the guests efficiently and calmly in these difficult times and it proves his mettle. The gentleman has a bright future in the hospitality industry .
Mr. Sashi , Mr. Arjun, Mr. Saurav are brilliant as always with the IRD services. In Vivanta the best is the IRD department. From taking the order to placing it in the room they are immaculate and prompt. Mr. Dharmender, Mr. Pradeep , Mr. Babul and the entire team is superb.
Chef Maiti , Chef Thapa, Chef Ritul are fabulous with their culinary skills. Thanks to the entire kitchen team. Hope to meet them someday in person. Their halwai is excellent. Loved the sandesh. The food was served hot and fresh every time and it was delicious as always. Everyone in the F&B / kitchen are great !
Ms. Sneha and Ms. Shidalin from HK are dedicated , honest , empathetic and hard working ladies.
Ms. Lumi, Ms. Chang and Ms.Chayanika from the FO are handling it well even during the Covid days . It was nice interacting with them although brief.
Safety , over all campus hygiene and security well maintained. Vivanta Guwahati has revived ! All the best to Mr. Das for his future endeavours with Vivanta Guwahati and as the Area Director of the NE. Hope to have a Taj in Guwahati soon !
Thank you .
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 31 May 2021
Dear Ms. Choudhury, Greetings from Vivanta Guwahati! Thank you for your recent stay with us and for taking your valuable time to post a review about your experience at the hotel on TripAdvisor. We are glad to hear that you had a wonderful stay and are overwhelmed by your kind feedback. We are delighted to know that you were impressed with the ambience, cuisine and the care that my terrific team members demonstrated during you stay with us. In our endeavour to drive the highest level of comfort and services to our guests, we would assure you the best of Taj experience at all times. We continue to follow the highest standards of cleanliness and hygiene and are grateful to you for acknowledging our safety measures. We immensely value your patronage and look forward to your continued support. Warm Regards Jayanta Das Cluster General Manager North East, Darjeeling and General Manager – Vivanta Guwahati
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The tourism industry, which has suffered a sudden yet savage blow is counting on this surge in staycations to recover which is good for the hospitality industry and economy of the state. This way we are also promoting local economy. Hotels are almost always running on hundred percent occupancy with more local in house guests checkin.
Vivanta is a fabulous place with a view and lawn for a staycation. I’ll A change is all one desires and it is therapeutic! 24/7 Room service, soaking in the tub , a widespread choice of multi cuisine , unlimited rest , sleep whenever you want wake up whenever you want , read books , play a game , indulge in conversations with new people be it the hotel employees or guests, unwind in the lap of comfort is a luxury during these deplorable times when movement is restricted .
Staycation helps one rejuvenate , it’s exactly the same as a vacation but it ‘s taken in your own hometown.
Mr. Gaurav Sharma, the Operations Manager is brilliantly handling the operations of the entire hotel with a peerless team.
Chef Sudesh, Chef Jahangir, Chef Rana, Chef Ritul, Chef Binay, Chef Jagannath, Chef Boro, Chef Maiti, Chef Biswajeet and Chef Sumalaya are excellent with their culinary skills.
The entire Housekeeping and Front Office are superb in their respective departments.
All the employees of Vivanta Guwahati are fantastic people. God bless them all !
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 8 Sept 2021
Dear Ms. Simona C, Thank you for taking the time to share your valuable feedback with us. We are very glad to know you were pleased with the hotel overall. It is feedback like yours which motivates us. Your comments will be shared with our entire staff. Our colleagues would be happy to know that they were able to make you feel at home and were able to deliver the service oath of the IHCL brand. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We look forward to hosting your stay once again and continuing to meet your expectations. We look forward to having you back with us soon. Please do feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Thank you for choosing Vivanta Guwahati! Warm Regards Jayanta Das Cluster General Manager North East, Darjeeling and General Manager – Vivanta Guwahati
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Great food great service and good staff. Its always pleasure coming here. Keep up the good work . Spcl thanks to those who took care during buffet Name chef biswajit Staff members biswajit das Dawa Tina I liked the starters a lot.
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Date of stay: December 2022
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayanta Das, General Manager at Vivanta Guwahati
Responded 13 Jan 2023
Dear Sir / Madam, Greetings from Vivanta, Guwahati!! Thank you for taking the time to share your feedback with us. I am pleased to note that you had an excellent stay with us. I have shared your feedback with my colleagues and they too are delighted to hear from you. We at Vivanta, Guwahati, strive to exceed our guest’s expectations at every interaction with the desire that every guest who stays with us should carry back delightful and lasting memories. We look forward to the opportunity of welcoming you back to Vivanta, Guwahati. With best wishes and prayers for your safety and well-being. Warm regards, Jayanta Das Area Director – North East, Kathmandu & Bhutan and General Manager - Vivanta Guwahati
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There are more places to choose from in the Guwahati area.
PRICE RANGE
₹8,967 - ₹11,817 (Based on Average Rates for a Standard Room)
LOCATION
IndiaAssamKamrup Metropolitan DistrictGuwahati
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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