We chose this lesser known hotel quite far off from central Guwahati only bcoz it had a swimming pool but phew! Upon reaching there we got to know that the Assam CM hasn’t allowed swimming pools to be operational in Assam ever since the beginning of covid. So that was a big setback. But otherwise the hotel was of 5 star category…amazing rooms and bathrooms. Food was exorbitantly priced but as per 5 star hotel standards I guess. Staff was good,helpful, friendly. If the swimming pool is not opened soon, guests should opt for Radisson which is closer to the airport so that they can atleast save the time and effort of traveling when you have to pay high anyways.
Some of the rooms are well maintained and the rest need urgent care. I had to ask for a room change at 11:00 pm in the night cause inspite of complaining that the ac wasnt working, they asked me to wait till literally midnight to change the room. The staff unfortunately doesn't value privacy. As a female traveler, I would notice they spent too much time in teh room every time they came. They wouldn't leave till asked to leave. They need to be trained to either be friendly or non-obtrusive.
One of the best hotel in Guwahati with wonderful staff. Delicious food and good ambiance in the bar. Thanks to Rupak for taking care of me. Highly recommended to contact him in 8811030945. Specious and clean rooms.
Seven days on road travelling Meghalaya, visiting great places, appreciating nature’s bounty to the beautiful north east and having a bad experience at Shillong hotel , we, the four couples carried a suspicious and fearful feeling about how will we be treated at Guwahati and what kind of hotel we will be staying. I called up in advance from Shillong itself to check the facilities (since we were having a real bad time at Shillong hotel) but the person who received my call, Mr. Roopak, was extremely comforting and cool. He assured me of best facilities still we walked in with fingers crossed. The two days experience at Hotel Lily, just before we fly back to Delhi was a total bliss. Roopak is an ever smiling, always anticipating requirements and offering best support. The rooms were big, comfortable and gives every reason to relax. Every service can be termed as “Top Class”. The restaurant, the bar and the breakfast, I can say is a bundle of taste and efficiency. Roopak guided us to a local Assamese food joint “Jo-Sag” on our request and it turned out to be world class cuisine experience. Our breakfast spread was very exhaustive, mixed with Indian, continental and Assamese. Overall all eight of us had a wonderful time at hotel Lily. The location is a added advantage to be here. The area is full of happening restaurants, the famous sweet shop “Govindam “ is walking distance and the famous Kamakhya temple is 17 Kms away. I will highly recommend this hotel if you are visiting Guwahati.…
Rooms are decent with all basic amenities. Breakfast was good, buffet spread was nice. Service was good and front desk staff was helpful and courteous. We were here at Christmas ,the reception area was nice and welcoming. A good place for travellers visiting Guwahati for a day or two.
Changed 2 rooms… both smelling of cigarettes… cob webs in a lot of corners, toilet seat unkempt and basically furniture etc falling apart. Windows don’t open so one can’t air the room. AC vents I haven’t checked but am sure there would be dirt and grime.
Staff is user friendly. Location is best. Rupak from the front desk is helpful. We stayed in the premier rooms and booked from TripAdvisor and thn Happyeasygo.com Rooms are spacious. However, opening and closing the bathroom door, i fell little uncomfortable. Rest is ok.
In a city like Guwahati, one would expect to have many choices for accommodation. Strangely Radisson Blu and Vivanta, which are basically economy versions of their full fledged hotels, are charging higher than a Marriott or a Taj in a city like Bengaluru. I was happy to see this hotel at a reasonable price. The rooms were great, the location also good. Cant find much fault with the hotel, we got early checkin by paying a small amount too. I would have given 5 stars but for a not so good experience in the restaurant. We wanted to have some authentic Assamese cuisine and we were assured the chef there is very good. So we ordered Assamese delicacies like maas tenga and local style chicken curry, only to be severely disappointed. Being conversant with Assamese cuisine, I could understand that the chef made some mish mash and served it to us, perhaps not anticipating that we would know how the authentic ones taste. These dishes were off menu so we ended up paying higher for food we wish we hadn’t ordered. Hence downgrading my rating from 5 to 4 stars. Otherwise, this hotel is a safe bet. …
The quality of food is unimaginable for a hotel like this. The price is also too much for the price and the staff isn't able to comply with half of our requests. However the rooms are decent but there are also bad ones around. Location is also good as well.
Rooms are really decent with all the basic amenities and competent room service. However there are some caveats to the overall experience. Food is horrible and is grossly overpriced and absolutely not worth the asking price. Many times you have to fight the management for even a decent meal. Also the WiFi, although free is very inconsistent and slow. Even the staff are incompetent in general. The complacency of the hotel management is the main reason I advise you to save your money and go somewhere else. These people don't deserve your hard earned money.