We stayed a night on our way to Arunachal. The rooms were standard, clean and with basic amenities, though we kept running out of coffee sachets/ milk and sugar. These were miserly dispensed. The bathroom needed total renovation. The floor looked in need of a thorough cleaning and the drain was just an open hole. The rattan baskets had moulds. The restaurant staff need thorough training. They had an extensive menu but the numerous waiters were all clueless. We waited an hour for an order for dinner, and it was the wrong item when it arrived. The buffet breakfast was substandard. Items were not being replenished, the waiters hanging around were not responsive, none of the gadgets were working. The only nice thing in the hotel was the nicely done up lobby, beautiful flowers in the entrance and the polite staff at the reception. Otherwise, the hotel needs an overhaul. …
After a tiring journey of around 05 hrs from Kaziranga when we reached the Hotel we were pleasantly surprised to know that both our rooms were upgraded to the suite rooms. The highlight of the room was it had a jacuzzi. After a tiring trip of 7 days, on last night you a get room in jacuzzi is so relaxing. Sitting 15 minutes in Jacuzzi relieved us from all triedness & fatigue. Special mention to Front office & housekeeping staff though counldn't recollect their name but they were very helpful & always similing. The Hotel is also strategically located in the city centre with all the shopping hubs within 2 kms radius Would definately visit again
Very good rooms, well furnished, well ventilated, sanitized properly in view of the pandemic. Breakfast buffet was also reasonably good. Lift services need attention, had to climb up to sixth floor after breakfast, as the only lift had a break down. The location is also good, on the main road near the capital's secretariat.
One of the excellent and clean hotel in guwahati city.I want to thanks all the staff and hotel members for such a nic and warm wellcoming behavior and hotel foods are mouthwatering...I love this and want come again and again...
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Food quality is good must visit next time.......I will Recommend this hotel to my friends and family..Thank you...
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